MR Vegas

[pinnit2014]

No U.K. for this lot??

Sept apparently

Then again they said the Sportsbook would be here by now and it’s not

 

[Nordog]

Ok.

Got a reply from Mr Vegas .
My original question was when did i give permisjon for them to aquire my data.

AS ive proven here i never accepted Said terms on videoslots.

According to the GDPR, we have the right to process personal data for the same purposes as we initially collected the data. Processing of personal data by Mr Vegas is in line with the original purpose for when the data was initially collected. Our privacy policy is not subject to consent by the customer but relates to the information requirement in Article 12 of the GDPR.

If you don't want us to use the data anymore, you have the right to be forgotten by contacting our Data Protection Officer at dpo@m

You do not have permission to view link Log in or register now.

.

If you have any questions regarding this or anything else, you are warmly welcomed to contact us at all times.

 

[colinsunderland]

@Team.Videoslots

Our privacy policy is not subject to consent by the customer

You sure about that? The WHOLE principle of the GDPR is consent.

According to the GDPR, we have the right to process personal data for the same purposes as we initially collected the data.

MrVegas collected the data? They didn't collect the data, Videoslots Ltd gave it to them, seemingly without consent.

I think what @Nordog also wants to know is, why have you shared his personal data with a third party company without his consent?

 

[ZoeP]

Just looked over the site and it's basically a Carbon Copy of what VS does right now.

 

[VismundCygnus]

I mean it's pretty obvious the idea of the theme here was : Let's mash LeoVegas and Mr Green together! I mean there is not a single element that isnt taken from either one of those two brands.

What should the name be: Either LeoGreen or MrVegas
What should the colour be: Orange or Green
What should the mascot/logo be: A man on a coin or A lion with a hat
Anything else we need to think about? No thats enough creativity for 2020, cheers guys!

 

[Robert Rabbit]

@Team.Videoslots

Our privacy policy is not subject to consent by the customer

You sure about that? The WHOLE principle of the GDPR is consent.

According to the GDPR, we have the right to process personal data for the same purposes as we initially collected the data.

MrVegas collected the data? They didn't collect the data, Videoslots Ltd gave it to them, seemingly without consent.

I think what @Nordog also wants to know is, why have you shared his personal data with a third party company without his consent?

Was just reading the Pay Pal agreement "we reserve the rights to share your date with organisations we are partnered with or considering doing business with or to improve your market experience or to enable analytics.

So pretty much everyone

 

[Oscar Arnhem]

Just opend an account @MRvegas,because i have a videoslots account it was just 1 click and all my details from VS where copied to my new account( Name/Adress and log in details) .

I was lucky to made a cashout but now i have to verify my account@Mrvegas,even they have all the details from VS

edit: done after 30 min,but still strange

 

[bowki]

Got the mail today as well even I opted out of ALL mails at Videoslots. Seems like they still have some homework to do with their data protection.

 

[asidea]

Email should be removed here!

You sure about that?

View attachment 136515

Looks like gmail to me?

If they didn't transfer his data, how could he play there without opening an account?

 

[asidea]

Hi everyone,

Thanks for reaching out.

To answer one of your questions, Videoslots and Mr Vegas are not the same company but two separate entities in the same group of companies. We can, therefore, not answer any of the questions directed to Mr Vegas; please get in touch with [email protected] instead.

For any questions directed to Videoslots, please get in touch with us at [email protected], and we will get back to you as soon as possible.

I wish you all a great weekend.

Best regards,
Team Videoslots

Does that mean in the long term, players @MrVegas could be penalised for having multiple accounts?

 

[Slottery]

It seems pretty much that they don't know themselves what they are doing.

 

[colinsunderland]

@Team.Videoslots So apparently you think Videoslots can share data with MrVegas without consent for RG and AML purposes.
No you can't.
You can only do that if someone has agreed to it, I haven't. Thats why you changed your privacy policy to allow you to do it.

Not that that has anything to do with my query of course.

On top of that, I don't have an account at Mr Vegas and my Videoslots one has been closed for around 16 months (despite the email this afternoon telling me you had now closed it), so there should be no reason to share RG or AML data with them, even if you did have consent.

Your 'support' has also failed to answer any of my questions.

 

[Mr Wild]

@Team.Videoslots So apparently you think Videoslots can share data with MrVegas without consent for RG and AML purposes.
No you can't.
You can only do that if someone has agreed to it, I haven't. Thats why you changed your privacy policy to allow you to do it.

Not that that has anything to do with my query of course.

On top of that, I don't have an account at Mr Vegas and my Videoslots one has been closed for around 16 months (despite the email this afternoon telling me you had now closed it), so there should be no reason to share RG or AML data with them, even if you did have consent.

Your 'support' has also failed to answer any of my questions.

Videoslots and Mr Vegas operate under the same MGA group license so they have obligations for which they have to share personal data across brands.

Also you can use your Facebook login and more for quick registration on several places. Don’t see any issues for Videoslots using their login for quick registration at Mr Vegas.

 

[asidea]

Videoslots and Mr Vegas operate under the same MGA group license so they have obligations for which they have to share personal data across brands.

Also you can use your Facebook login and more for quick registration on several places. Don’t see any issues for Videoslots using their login for quick registration at Mr Vegas.

Yes, but user's still have to agree to it in regard to Facebook.

 

[Mr Wild]

Yes, but user's still have to agree to it in regard to Facebook.

Have you tried the quick registration on Mr Vegas?

 

[thr0b]

The 2018 Videoslots terms don't appear to restrict who they will share your data with (MGA terms) --

You do not have permission to view link Log in or register now.

3. SHARING OF DATA Due to the nature of our service, in order to process your data as explained in section 2 of this Privacy Policy, we may need to share your personal data with a number of trusted third parties. These third parties include: (i) Game providers (ii) Payments providers and related service providers (iii) Marketing partners - where you give us your consent to send you marketing and promotions, we may share your contact details (such as email address or mailing address) with our marketing partners who take care of sending out all our marketing material to you; (iv) Governmental or regulatory authorities (v) Client communication software (vi) AML and fraud verification tools – We always ensure that any third party having access to your personal data is bound to respect the security of your personal data, and to process it in a lawful manner at all times and in compliance with our Privacy Policy and strict codes of conduct. We do not allow any third-party service providers to use your personal data for their own purposes. Processing by such third parties (also known as “Data Processors”) is solely carried out for specific purposes and in accordance with our instructions as Data Controller and on our behalf, and such third parties may only use your personal data to the extent to which we ourselves are entitled. Furthermore, in all cases, we strive to ensure that we do not share more data than is necessary to be shared for the service providers to carry out the processing activities in accordance with our instructions.

It's a bit wooly, but it doesn't give a limit on who they will share with, only giving examples of who the policy may include, and advising that who they provide it to will still have to obey the Videoslots terms. Which given Mr Vegas are to all intents and purposes the same company, they presumably would.

I'm not a lawyer though, so pinch of salt.

 

[asidea]

Have you tried the quick registration on Mr Vegas?

No..and not going to, theres no need..one acc. @Videoslots is enuff, Caddell group teaches me well to stay clear.

 

[colinsunderland]

The 2018 Videoslots terms don't appear to restrict who they will share your data with (MGA terms) --

You do not have permission to view link Log in or register now.

3. SHARING OF DATA Due to the nature of our service, in order to process your data as explained in section 2 of this Privacy Policy, we may need to share your personal data with a number of trusted third parties. These third parties include: (i) Game providers (ii) Payments providers and related service providers (iii) Marketing partners - where you give us your consent to send you marketing and promotions, we may share your contact details (such as email address or mailing address) with our marketing partners who take care of sending out all our marketing material to you; (iv) Governmental or regulatory authorities (v) Client communication software (vi) AML and fraud verification tools – We always ensure that any third party having access to your personal data is bound to respect the security of your personal data, and to process it in a lawful manner at all times and in compliance with our Privacy Policy and strict codes of conduct. We do not allow any third-party service providers to use your personal data for their own purposes. Processing by such third parties (also known as “Data Processors”) is solely carried out for specific purposes and in accordance with our instructions as Data Controller and on our behalf, and such third parties may only use your personal data to the extent to which we ourselves are entitled. Furthermore, in all cases, we strive to ensure that we do not share more data than is necessary to be shared for the service providers to carry out the processing activities in accordance with our instructions.

It's a bit wooly, but it doesn't give a limit on who they will share with, only giving examples of who the policy may include, and advising that who they provide it to will still have to obey the Videoslots terms. Which given Mr Vegas are to all intents and purposes the same company, they presumably would.

I'm not a lawyer though, so pinch of salt.

I think this pretty much covers that

We do not allow any third-party service providers to use your personal data for their own purposes.

 

[asidea]

The 2018 Videoslots terms don't appear to restrict who they will share your data with (MGA terms) --

You do not have permission to view link Log in or register now.

3. SHARING OF DATA Due to the nature of our service, in order to process your data as explained in section 2 of this Privacy Policy, we may need to share your personal data with a number of trusted third parties. These third parties include: (i) Game providers (ii) Payments providers and related service providers (iii) Marketing partners - where you give us your consent to send you marketing and promotions, we may share your contact details (such as email address or mailing address) with our marketing partners who take care of sending out all our marketing material to you; (iv) Governmental or regulatory authorities (v) Client communication software (vi) AML and fraud verification tools – We always ensure that any third party having access to your personal data is bound to respect the security of your personal data, and to process it in a lawful manner at all times and in compliance with our Privacy Policy and strict codes of conduct. We do not allow any third-party service providers to use your personal data for their own purposes. Processing by such third parties (also known as “Data Processors”) is solely carried out for specific purposes and in accordance with our instructions as Data Controller and on our behalf, and such third parties may only use your personal data to the extent to which we ourselves are entitled. Furthermore, in all cases, we strive to ensure that we do not share more data than is necessary to be shared for the service providers to carry out the processing activities in accordance with our instructions.

It's a bit wooly, but it doesn't give a limit on who they will share with, only giving examples of who the policy may include, and advising that who they provide it to will still have to obey the Videoslots terms. Which given Mr Vegas are to all intents and purposes the same company, they presumably would.

I'm not a lawyer though, so pinch of salt.

Still consent needed

 

[colinsunderland]

Videoslots and Mr Vegas operate under the same MGA group license so they have obligations for which they have to share personal data across brands.

Also you can use your Facebook login and more for quick registration on several places. Don’t see any issues for Videoslots using their login for quick registration at Mr Vegas.

Do you understand the GDPR? It is all about consent. Your obligations under the license are one thing, but you cannot share information without having prior consent from the customer. Thats why you have the section above quoted by Dan, so customers agree for you to share data with third parties.

Mr Vegas are a completely different company to Videoslots. Therefore to share data with them, you need the customer's consent, which you are fully aware of, otherwise why change the privacy policy to include Mr Vegas? If you were already entitled to, then no point changing it.

The Facebook login analogy isn't the same, as you do need to give consent for them to share data.

So far I have been told that you will share my data with them for RG and AML purposes, even though I have specifically told you not to.
A live chat agent at Mr Vegas accessed my Videoslots account information, again, after I specifically told you not to share my data with them. He neither told me he was going to do that, nor did he seek consent. That is a clear breach of the GDPR. You must agree, as it was for neither RG or AML purposes, which is what you are attempting to argue is allowed.

 

[colinsunderland]

 

[Mr Wild]

No..and not going to, theres no need..one acc. @Videoslots is enuff, Caddell group teaches me well to stay clear.

Well, I recommend you try it so you know how it works.

 

[Mr Wild]

Do you understand the GDPR? It is all about consent. Your obligations under the license are one thing, but you cannot share information without having prior consent from the customer. Thats why you have the section above quoted by Dan, so customers agree for you to share data with third parties.

Mr Vegas are a completely different company to Videoslots. Therefore to share data with them, you need the customer's consent, which you are fully aware of, otherwise why change the privacy policy to include Mr Vegas? If you were already entitled to, then no point changing it.

The Facebook login analogy isn't the same, as you do need to give consent for them to share data.

So far I have been told that you will share my data with them for RG and AML purposes, even though I have specifically told you not to.
A live chat agent at Mr Vegas accessed my Videoslots account information, again, after I specifically told you not to share my data with them. He neither told me he was going to do that, nor did he seek consent. That is a clear breach of the GDPR. You must agree, as it was for neither RG or AML purposes, which is what you are attempting to argue is allowed.

Data is transferred on first login and during the process you give your consent.

 

[colinsunderland]

Data is transferred on first login and during the process you give your consent.

Why do your support say this ' Our privacy policy is not subject to consent by the customer '
Or this ' Videoslots and Mr Vegas operate under the same gaming license and share certain information about our customers across our brands in order to comply with legal obligations under RG and AML. Thus, consent does not apply to such processing of personal data.'
How could Mr Vegas support access my Videoslots account information when I had not logged in?
How are MrVegas emailing Videoslots' customers if you haven't shared any data until login?

 

[asidea]

Well, I recommend you try it so you know how it works.

I know how it works, but can you understand that i do not want to try it and have a acc. @MrVegas?Are you for real?Furthermore the key for every user's participation is"CONSENT!"

 

[Mr Wild]

Why do your support say this ' Our privacy policy is not subject to consent by the customer '
Or this ' Videoslots and Mr Vegas operate under the same gaming license and share certain information about our customers across our brands in order to comply with legal obligations under RG and AML. Thus, consent does not apply to such processing of personal data.'
How could Mr Vegas support access my Videoslots account information when I had not logged in?
How are MrVegas emailing Videoslots' customers if you haven't shared any data until login?

It’s a shared licence. So data will be shared. Take it up with the authorities if you have any issues with their requirements.

 

[Mr Wild]

I know how it works, but can you understand that i do not want to try it and have a acc. @MrVegas?Are you for real?Furthermore the key for every user's participation is"CONSENT!"

Yes during registration you give your consent to import data from VS.

 

[colinsunderland]

It’s a shared licence. So data will be shared. Take it up with the authorities if you have any issues with their requirements.

I have no problems with their requirements. I have a problem you sharing my data without consent.
Very selective on what questions you answer aren't you?

How did Mr Vegas email Videoslots customers without Videoslots providing the data?
How did Mr Vegas chat access my Videoslots data?

Neither of those have anything to do with license regulation.

Also, one I asked a few weeks ago, will affiliate tags be carried over from Videoslots for those customers who login using Videoslots login data?

 

[Mr Wild]

I have no problems with their requirements. I have a problem you sharing my data without consent.
Very selective on what questions you answer aren't you?

How did Mr Vegas email Videoslots customers without Videoslots providing the data?
How did Mr Vegas chat access my Videoslots data?

Neither of those have anything to do with license regulation.

Also, one I asked a few weeks ago, will affiliate tags be carried over from Videoslots for those customers who login using Videoslots login data?

When was your data shared?

 

[Wondah]

When was your data shared?

just read again...

 

[colinsunderland]

When was your data shared?

Is there something wrong with your screen that stops you reading the full post?
When I was on live chat to Mr Vegas. I have said that more than once.

Are you going to answer my questions now?

 

[andym]

What’s the point here playing on a vs clone when just the color is green?
do mrvegas have the same low crap rtp settings vs have?

 

[sapit222]

What’s the point here playing on a vs clone when just the color is green?
do mrvegas have the same low crap rtp settings vs have?

For Sweden atleast its sadly the same low rtp on all the games i checked.

 

[Kroffe]

For Sweden atleast its sadly the same low rtp on all the games i checked.

Thats so weird.
One would think when not having to pay all the regulation related costs, the rtp would be kept high.
Its almost like the lowering of rtp hade nothing to do with regulation-costs in the first place.

You do not have permission to view link Log in or register now.

 

[pinnit2014]

Thats so weird.
One would think when not having to pay all the regulation related costs, the rtp would be kept high.
Its almost like the lowering of rtp hade nothing to do with regulation-costs in the first place.

You do not have permission to view link Log in or register now.

No bonus's there as well in Sweden? So, really, you should be getting the 99% versions in a shop near you soon.

 

[Kroffe]

No bonus's there as well in Sweden? So, really, you should be getting the 99% versions in a shop near you soon.

Actually, i got 150 wagerfree spins on gonzo on my first deposit.
Credit where credit is due, and i have zero complaints about that rather awesome welcome bonus.

You do not have permission to view link Log in or register now.

 

[Oscar Arnhem]

using a camcorder

Actually, i got 150 wagerfree spins on gonzo on my first deposit.
Credit where credit is due, and i have zero complaints about that rather awesome welcome bonus.

You do not have permission to view link Log in or register now.

i got this offer

Exclusive : 250 Free Spins + EUR400 bonus

• A 100% bonus up to EUR400 with a wagering requirement of 35x
• A whopping 250 free spins in Book of Dead - no wagering required!

 

[Kroffe]

i got this offer

Exclusive : 250 Free Spins + EUR400 bonus

• A 100% bonus up to EUR400 with a wagering requirement of 35x
• A whopping 250 free spins in Book of Dead - no wagering required!

Yeah, i also had the 100% up to €400, but i forfeited the bonus right away because i could not play the spins before finishing the bonus.
Also its one of those that releases 10% of the bonus as real money when you finish 10% of the wagering, so it never feels like playing with a bonus.

So i canceled the bonus and went straight for the gonzo spins instead. =)

 

[ZoeP]

Thats so weird.
One would think when not having to pay all the regulation related costs, the rtp would be kept high.
Its almost like the lowering of rtp hade nothing to do with regulation-costs in the first place.

You do not have permission to view link Log in or register now.

My exact same thoughts, like when the Government or Local Council raise prices for their own gain?

I fail to see what MR vegas could offer that VS don't? Other than another Lucrative Revenue Stream.

You learn alot these days, especially from those covering tracks.

 

[JohnSnow]

I was banned after years on videoslots just because they stopped accepting Dutch players. Now the first thing I see when I click on register on MrVegas is all the information like the Dutch country code already filled... Is this what has become of videoslots company? I didn't realize that at the beginning of this year they stopped accepting Dutch players. I asked for a refund of my deposit and they were rude and declined except the videoslots team on casinomeister who promised me that I would get a refund and I finally did. However when I got the refund I was told it was a mistake but as they promised it they would still pay out - respect! Besides that it's really sad what has become of great casino's.

 

[Robert Rabbit]

I was banned after years on videoslots just because they stopped accepting Dutch players. Now the first thing I see when I click on register on MrVegas is all the information like the Dutch country code already filled... Is this what has become of videoslots company? I didn't realize that at the beginning of this year they stopped accepting Dutch players. I asked for a refund of my deposit and they were rude and declined except the videoslots team on casinomeister who promised me that I would get a refund and I finally did. However when I got the refund I was told it was a mistake but as they promised it they would still pay out - respect! Besides that it's really sad what has become of great casino's.

Did I actually read this right? You deposited in error as they don't accept Dutch players, and then they said you couldn't have your money back? If that is the case, WOW, just WOW

 

[JohnSnow]

Did I actually read this right? You deposited in error as they don't accept Dutch players, and then they said you couldn't have your money back? If that is the case, WOW, just WOW

The videoslots team (here on casinomeister) made sure I got my last deposits back. The problem is that the people from videoslots themselves concistantly denied that I would get my deposits back starting from the beginning of this year since this was the moment the stopped accepting Dutch players according to themselves. Business was as usual tho, i played a long time with them and never had problems so I didn't bother with anything because there was nothing for me to see. I log in, deposit and play. However when i found out that they no longer accepted Dutch players I asked for my deposits made from the beginning of this year back.

The declined, however the videoslots representative on casinomeister said that i would get my deposits back and this went back and forward for a few days. Live help and contact via email with videoslots = no you won't get back your deposits.
Casinomeister videoslots representative = Yes you will get your deposit back.

This continued for a bit and eventually the casinomeister videoslots team contacted me saying that they made a mistake and I was not in my right to get my deposits back, however since they initially said in the beginning that i would get my deposit back they decided to keep their promises and refunded my last deposits with them which was great.

However now I see this MrVegas casino, i haven't registered and I won't since it's on the same license as videoslots that don't accept Dutch players. But when i click on the register button it fills out my country code +31 automatically (implying that they do accept Dutch players). This is not good! If you are not experienced enough you can easily make a mistake and sign up thinking they accept Dutch players.

 

[Oscar Arnhem]

I opend a account last week and NO problem(cashout also)

 

[Slottery]

Would guess they do accept Dutch players (they seem not to be really piggy if they ie. accept Swedish and Danish players), they have separated MGA licenses:

You do not have permission to view link Log in or register now.

You do not have permission to view link Log in or register now.

 

[JohnSnow]

Well I be damn. If that is the case I will sign up here as it is basically videoslots. I wonder how this can be because running on two different licenses from MGA is expensive and you pay double the taxes. I take it that it is the same company basically.. yeah different owners on paper maybe?

 

[hhhelllo]

What’s the point here playing on a vs clone when just the color is green?
do mrvegas have the same low crap rtp settings vs have?

Exact same haha
The worst

 

[samdog21]

Well I just signed up at mr Vegas, the only thing different is its green lmfao, no etransfer, only option as a Canadian is instant banking. And they want 1.50$. Fee a no . If videoslots is affiliated, like wow better improve the site. Not for me.

 

[hhhelllo]

Well I just signed up at mr Vegas, the only thing different is its green lmfao, no etransfer, only option as a Canadian is instant banking. And they want 1.50$. Fee a no . If videoslots is affiliated, like wow better improve the site. Not for me.

well regarding this...
I decided to have fun on low rtp slots for a night
They offered muchbetter deposits and witdrawals
After asking support if they use CAD with muchbetter (no fees) I decided to verify then deposit.
After about an hour, cant withdraw to muchbetter, the option dissapeared. I checked the deposit option, also disspeared. Even on a laptop, a mobile or any different webbrowser, nope. Well ok...

After asking support, no clue. Magic?

I received an email saying I was verified. Then later, 3 blank emails saying bank statement was rejected with a text white on.... fkn white. Who the f does that? Hmmmm the text color : white and the background : white

Asked for the reason of this to support...: no clue again ?!?!?

First,never going back there. Then... are you guys insane or just rookies? Where is muchbetter? White on white? Wtf with bank statement rejected 3 times it wasnt needed or sent?

 

[andym]

So after reading your comments here for me there is no reason to give mrvegas a chance. It’s the same than VS. And Videoslots became so bad during the last 12months+ that I never will return again. „Nice Try“ from videoslots to actually get their customers back. But that doesn’t work by just painting their website green.

 

[thr0b]

They’ve said that this is a beta launch, it’s not everything they want it to be yet, and at the moment the site look and layout is temporary

Weird there’s so much criticism of them Just reskinning VS at this point; it’s not as if they’re the only operator that does that. It’s a useful way of appealing to new audiences with often very little outlay.