Misc Correction Mr Green Cashout Times / Pending

[Nate]

well im waiting for ever. better change the page at the accredited section.

couple hours my ass... and they cant/wont even flush it or anything.

Did you try to contact the rep : https://www.casinomeister.com/forums/members/34727/

Nate

 

[michielm1]

Did you try to contact the rep : https://www.casinomeister.com/forums/members/34727/

Nate

yeah done that already. i can wait 24 hours ok... but not if 1 hour is advertised

 

[AndyB-MrGreen]

yeah done that already. i can wait 24 hours ok... but not if 1 hour is advertised

Can't see any reason for that. Should be in your account in a few mninutes.
Sorry for the delay
All the best
Andy

 

[michielm1]

ok this has been resolved. thank you very much, and i hope in the future its always like this.

2 things i want to mention:

-i like it if i get a confirmation email of a withdrawal from a casino...
-uploading or mailing in documents on and or to mrgreen?

 

[dekilyq]

about mrgreen

I am a first time customer at mrgreen. i have made winnings of about 17.5k euro and have requested for a cashout.

What i will to clarify is that, is that normal for a cashout of more than 10k euro to have additional waiting time?

I have cashout yesterday and i was told the earliest that netent will get back to them with information will be next monday itself. After that it has to be approved with the casino payment manager again before i can get my payment. I deposited using skrill and wishes to withdraw using skrill as well. I was told that it can take up to one week for this withdrawal to be approved. I have already submitted all my verification documents and the CSO said everything is fine.

What i wanna ask is this. Are all these procedures normal?

 

[The Viking]

I am a first time customer at mrgreen. i have made winnings of about 17.5k euro and have requested for a cashout.

What i will to clarify is that, is that normal for a cashout of more than 10k euro to have additional waiting time?

I have cashout yesterday and i was told the earliest that netent will get back to them with information will be next monday itself. After that it has to be approved with the casino payment manager again before i can get my payment. I deposited using skrill and wishes to withdraw using skrill as well. I was told that it can take up to one week for this withdrawal to be approved. I have already submitted all my verification documents and the CSO said everything is fine.

What i wanna ask is this. Are all these procedures normal?

if i was a first time costumer and won 17.5k (congrats btw ) i wouldnt mind waiting a week, hell i would even wait 2 weeks for 17.5k

 

[dekilyq]

if i was a first time costumer and won 17.5k (congrats btw ) i wouldnt mind waiting a week, hell i would even wait 2 weeks for 17.5k

Hi, its not that i am impatient. I am just concerned over the credibility and reliability of the casino after i won quite a bit with them. I am not even sure if this is the normal procedures for casino to delay payment for anything more than 10k.

 

[The Viking]

Hi, its not that i am impatient. I am just concerned over the credibility and reliability of the casino after i won quite a bit with them. I am not even sure if this is the normal procedures for casino to delay payment for anything more than 10k.

dont worry about the credibility or reliability of Mrgree one of the best around if worry in any way you can always contact Andy the rep for MrGreen, top guy

 

[dekilyq]

dont worry about the credibility or reliability of Mrgree one of the best around if worry in any way you can always contact Andy the rep for MrGreen, top guy

Hi viking, why do you say they are one of the best around? I have already contacted him. I am concern particularly because i didnt expect a withdrawal to skrill to take that long especially when this is a bigger amount. Base on my experience with other casinos, its usually much faster.

 

[The Viking]

Hi viking, why do you say they are one of the best around? I have already contacted him. I am concern particularly because i didnt expect a withdrawal to skrill to take that long especially when this is a bigger amount. Base on my experience with other casinos, its usually much faster.

the reason i think they are one of the best around is you dont see any probs conserning them, prompt payouts, good support and a gr8 rep but thats just based on my experince and
what i seen written in this forum

 

[dekilyq]

the reason i think they are one of the best around is you dont see any probs conserning them, prompt payouts, good support and a gr8 rep but thats just based on my experince and
what i seen written in this forum

Ok, but is it normal to wait that long for cashout over 10k at netent casinos? can anyone verify?

 

[paul7388]

dekilyq you never mentioned how much you deposited or if you took a bonus etc. The fact it is such a big payment will explain the delay. Since it was your first deposit and you are cashing out so much they will need to check it carefully to make sure everythings above board and the reason for it being Monday at earliest will be because some of the people involved might not work weekends. As Viking says tho they are a highly reliable and reputable casino so as long as no terms etc. have been broke then you have nothing to worry about and will get paid no problem quickly once its all been checked. There after you will find any payouts should be in less than 24hours.

 

[dekilyq]

dekilyq you never mentioned how much you deposited or if you took a bonus etc. The fact it is such a big payment will explain the delay. Since it was your first deposit and you are cashing out so much they will need to check it carefully to make sure everythings above board and the reason for it being Monday at earliest will be because some of the people involved might not work weekends. As Viking says tho they are a highly reliable and reputable casino so as long as no terms etc. have been broke then you have nothing to worry about and will get paid no problem quickly once its all been checked. There after you will find any payouts should be in less than 24hours.

Hi Paul, thanks for the reply. I got lucky with that as i only deposited 200 euro however i was playing with about 20euro per spin in the end. No, i dont take any bonuses at all. Thanks for the confidence level given!

 

[paul7388]

Well as you never has any sort of bonus there will be no problem. Will just be the delay since its such a big withdrawal on first deposit so most casinos would pass it to security etc. to check everythings okay and the player wasn't using any system etc. to try and cheat. But like I said if everythings fine then they will pay no problems as theyre good that way and if you do have any problems their rep andy is on here and hes regarded as one of the best reps out so just ask him and he will help you. Anyway enjoy your winnngs.

 

[AndyB-MrGreen]

Hi
Thanks folks.
I can't access our systems today but I wouldn't worry.
I'll pick it up tomorrow.

Looks like your first withdrawal request was Friday night and then you verified?
It's likely you'll be sorted on Monday if there was no bonus/mini-jackpot involved etc.
After that subsequent withdrawals get much quicker of course.


All the best
Andy

 

[dekilyq]

Hi
Thanks folks.
I can't access our systems today but I wouldn't worry.
I'll pick it up tomorrow.

Looks like your first withdrawal request was Friday night and then you verified?
It's likely you'll be sorted on Monday if there was no bonus/mini-jackpot involved etc.
After that subsequent withdrawals get much quicker of course.


All the best
Andy

Hi Andy, thanks for your help. I did my first withdrawal on Thursday. 19 June. Hopefully everything will be sorted out tomorrow.

 

[dekilyq]

Hi
Thanks folks.
I can't access our systems today but I wouldn't worry.
I'll pick it up tomorrow.

Looks like your first withdrawal request was Friday night and then you verified?
It's likely you'll be sorted on Monday if there was no bonus/mini-jackpot involved etc.
After that subsequent withdrawals get much quicker of course.


All the best
Andy

Hi Andy,

Its already monday and its a good 5 days of waiting time. Any ways to make this quicker? its kind of frustrating to wait 5 days for a withdrawal.

 

[AndyB-MrGreen]

Hi Andy,

Its already monday and its a good 5 days of waiting time. Any ways to make this quicker? its kind of frustrating to wait 5 days for a withdrawal.

Hi
Chased it for you.
It is at the provider's side as it was such a big win on a single spin they confirm those.
Usually done within a day, I can only think that it was delayed as it was a Swedish holiday on Friday.
Hopefully they'll clear it today for you.
All looks OK at our end so nothing to worry about we're just waiting for their green light.
Cheers
Andy

 

[dekilyq]

Hi
Chased it for you.
It is at the provider's side as it was such a big win on a single spin they confirm those.
Usually done within a day, I can only think that it was delayed as it was a Swedish holiday on Friday.
Hopefully they'll clear it today for you.
All looks OK at our end so nothing to worry about we're just waiting for their green light.
Cheers
Andy

Hi Andy,

I was really lucky about that 500x win. I really hope that it will be resolved as soon as possible and i can get my withdrawal by today. Dont really understand why must it go though the provider though as all my gaming records are in your system. Nevertheless, i thank you for your help in this case.

 

[dekilyq]

Hi Andy,

I was really lucky about that 500x win. I really hope that it will be resolved as soon as possible and i can get my withdrawal by today. Dont really understand why must it go though the provider though as all my gaming records are in your system. Nevertheless, i thank you for your help in this case.

Hi Andy,

This is already the sixth day and my withdrawal is still pending. What i do not understand is that why should i be waiting for the game provider infinitely before you all can take any actions. 6th day for withdrawal is simply too long.

 

[Casino2014man]

Update..

I think maybe this needs updating..

I have had a few recent withdrawals at Mr Green, and they just do not take the one hour I have been told on the CM page, or read on here..

I am fully verified, and my withdrawal has now been pending 12 hours and reversible.

I spoke to chat who say:

'This takes 48 hours for our payments team to review your withdrawal. then a further 1-5 working days to receive depending on your bank.'

So I think this needs updating tbh.. The reversible time is the ballbreaker for me. I hate having it sat there reversible..

 

[philderby]

12 hours?

ive made 2-3 withdrawal requests from Mr. Green and all have taken less than 45 minutes. Its these poor American folk I feel sorry for waiting days and days for a small cashout. Ive also contacted neteller to get another net+ card sent out so I can go withdraw cash instantly from the atm instead od waiting two days for it to hit my account

 

[Casino2014man]

12 hours?

ive made 2-3 withdrawal requests from Mr. Green and all have taken less than 45 minutes. Its these poor American folk I feel sorry for waiting days and days for a small cashout. Ive also contacted neteller to get another net+ card sent out so I can go withdraw cash instantly from the atm instead od waiting two days for it to hit my account

Never happens with mine really...

Usually it takes me at least this long, and it is frustrating in that when I use thrills, guts, etc it takes about an hour but I like the casino at Mr Green I just don't understand the delays. Especially as I am verified.

 

[Casino2014man]

Hmm. Yesterday I reversed my withdrawal like a muppet and blew the lot after about 17 hours waiting..

Ok, credit where it is due though.

Today, deposited around £200, won near £3K

WD processed within 20mins.

Very happy

 

[Mechanimal]

Wasn't sure about where to put this, but I just noticed that Mr Green is now taking 1€ of every withdrawal. Just wanted to give you a heads-up!