No, i don't have an old one i was just confused why you said they changed them 3 weeks ago when the current terms were updated back in June and clearly i i was using terms before June.
When you become more experienced, you will instinctively realise that certain games are far more likely to get you "tripped up" on terms and conditions.
These are pretty generous offers, and when I have taken them at both GNUF and Betway I have stuck to the slots, and ONLY the slots. If I win big - they won't have a leg to stand on, not even if it's £50K like I did at
32Red.
Certain games are particularly risky, and often feature in terms and conditions, and should be avoided unless you have gone over the rules with the proverbial microscope.
All Aces, when played with "perfect strategy", is the game feared most by operators. ANY game in the MGS download that has had "expert mode" disabled by default should be avoided with a bonus, as the removal of this feature tells us this game is "feared" by operators where bonuses are involved.
Craps, Roulette, and Blackjack have ALWAYS caused trouble for players who didn't check the small print. More recently, video poker has been added to this list, along with table poker at some places.
Don't try looking for any logic to this, there isn't any. It is more to do with operators preferring that only slots are played (nice 5% house edge for them), BUT not wanting to deter players by putting "slots only" on the offer.
The other problem is the BIGGEST con ever, perpetrated by MGS when they launched Clearplay, with the claim that "players need never worry which games they can play ever again". As shown in this case, a total load of BOLLOCKS, since the situation regarding allowed and excluded games is FAR WORSE now than it was in the days before Clearplay, when it was simply "Craps, Roulette, and Blackjack" that were excluded, and this was the same almost everywhere.
You are completely screwed here, they got you. It WAS the immense size of the win that made them decide to exercise their "right to void winnings" this time. When they DID let it go, they really SHOULD have sent you a polite message to the effect "you actually broke the terms, but we'll let it go this time, but don't do it again".
Their failure to do this has now lead you to believe they deliberately "lead you on" so that they could wait for you to get a really BIG win before they showed their "trump card" in order to confiscate it. This is poor business practise, and serves only to sour the relationship with a customer, and all because they "treated you like a number, rather than a person".
This also shows what a load of BULLSHIT this idea is that their top players have their "own personal VIP account manager", who will "look after you".
Nothing of the sort, it is nothing more than a set of players put into a more select, but still BULK, marketing program. Some casinos DO appear to offer something closer to a true "personal account manager", and such account managers WOULD contact you before a situation like this got to the stage where they had to use the terms against you in this manner.
I can't see WHY they think these three VP variants have a particular problem, since they ALL have this same "problem" when played with a bonus.
The newest "dirty trick" now is listing SLOTS as excluded games, since SLOT players don't see the need to look beyond the WR and cashout limitations of a bonus, and would NOT expect to see a number of the slots listed as excluded games. This means that even SLOT players now have to be on their guard, checking whether their favourite slot game has been excluded from the bonuses.
I'm now off to check the latest GNUF terms..... just in case