Kiss Casino Ripped me OFF

[buck]

Tough Luck

I would tend to agree that you are out of luck. However with the reputation that Kiss has for slow paying legit players why would one play at the site?

Customer service has contacted me to comeback but when I mention the slow pay, they simply say they understand.

Legal recourse is nill in the states.

Suggest you wait till you are legal.

Buck

 

[unicorn40]

If being under the age of 21 is a standard requirement for online casinos, why did Slotland pay a 20 year old who hit the progressive jackpot?

Student Gambler Wins $111,652 Slot Jackpot While Playing Online At Slot-Land...

A very lucky student, and one of the youngest online winners to date, has won a progressive jackpot, worth $111,652 at "Slot-land "

Miss Kannonbell (her username), a 20-year-old student from North America, has managed an out of this world experience when her planets lined up (literally). The machine she was playing on at the time was called Magic, which is a five-line slot, and one of nine machines that participate in the "Slot-land progressive jackpot."

When contacted and asked for comment Miss Kannonbell replied,
?My 20th birthday was early in September, and this happening so soon after is unbelievable. I play for fun not expecting to win big. You can't imagine what it feels like to be rich all of a sudden! I stared at the screen and my account balance had over $112,000. All I can remember doing is screaming for joy!

When asked what she was going to do with the money she replied," I will pay off my student loan and fund my college education."
A spokesperson from Slot-land, Hannah Morante commented, "We are truly excited about the Progressive being won. At "Slot-land" we have a history of fulfilling dreams and believe that with this win, one more has come true."

The T&C from Kiss casino's home page did NOT specify an age.
It would have been much clearer had the T&C said:

"YOU MUST BE 21 YEARS OF AGE, OR OLDER TO PLAY OUR CASINO FOR REAL MONEY"

 

[jpm]

If being under the age of 21 is a standard requirement for online casinos, why did Slotland pay a 20 year old who hit the progressive jackpot?

The T&C from Kiss casino's home page did NOT specify an age.
It would have been much clearer had the T&C said:

"YOU MUST BE 21 YEARS OF AGE, OR OLDER TO PLAY OUR CASINO FOR REAL MONEY"

Perhaps she was from a country OTHER than the US. We aren't the only one's in north america. Or Slotland has a different rule that Kiss. They are completely separate organizations after all.

This is not to say that Kiss doesn't suck anyway. From other posts here even before this latest incident, they clearly are not a trustworthy casino. And I agree, they should have something very clear in their T&C that says exactly what you said above. But that remove one of their sneaky little loopholes!

 

[jinnia]

Age of Majority in the jurisdiction you live; is what it states in all T&C's I've read. And Indiana, I believe I read that's where this player said they live is:

INDIANA

Lottery: Minimum age is 18. Prizes may not be paid to anyone under 18, unless the ticket was received as a gift. Indiana Code 4-30-9-3, 4-30-11-3, 4-30-12-1, and 4-30-13-1.

Parimutuel betting: Minimum age to bet seems to be always 18, although the law sets slightly different ages for being present at tracks and OTB outlets.

(a) A person less than eighteen (18) years of age may not wager at a horse racing meeting.

(b) A person less than seventeen (17) years of age may not enter the grandstand, clubhouse, or similar areas of a racetrack at which wagering is permitted unless accompanied by a person who is at least twenty-one (21) years of age.

(c) A person less than eighteen (18) years of age may not enter a satellite facility.

Id. at 4-31-7-2(2).

Minimum age to work at a racetrack is 16, but the racing commission can license even younger children who are working for their parent or legal guardian. Id. at 4-31-6-5.

Casinos: Indiana has riverboat gambling; the current controversy is whether the boats actually have to sail. Anyone under 21 is prohibited from being in the area of a riverboat where gambling is being conducted; although, the minimum age for an occupational license is 18. Id. at 4-33-8-3 and 4-33-9-12.

Bingo and pull-tabs: Players must be 18 or older. Id. at 4-32-9-34; Indiana Administrative Code tit. 45, regulation 18-3-2 (Department of State Revenue).

 

[Lurkio]

Jeez...

It couldnt be clearer..hes underage..end of story..I like the domain though.. but i doubt it will do your case much good!

Junior..

Did Kiss do the right thing and refund your original stake or not?

 

[nafanny29]

Im still of the opinion that the casino is in the wrong here. If they are so concerned that they may have underage players then why did they not check his age (Which he supplied on registering along with his location) before allowing a deposit and letting him play.

If anything they should be in trouble for allowing illeagal gaming!

Reading previous threads concerning Kss though they are just using it as an excuse not to pay a sizable win out. If he was 21 id bet they would find some other reason not to pay him.

 

[jyde]

"YOU MUST BE 21 YEARS OF AGE, OR OLDER TO PLAY OUR CASINO FOR REAL MONEY"

Would be wrong since you're legal of age at 18 in a lot of countries.

 

[jerseyguy11]

This is nothing but KISS trying to get out of a large debt. If kiss was operating in his state, then maybe 21 would apply, but guess what, USA says that all online gambling is illegal and KISS is still accepting bets from residents in the states. These casinos cant have it both ways.

In most states it is 21 years old, however I have been playing at online casinos for a long time and have made MANY MANY cashouts at 18.

THIS IS NOTHING BUT KISS TRYING TO GET OUT OF A DEBT and whoever thinks otherwise (like these casinos actually care about the laws of other countries, rofl thats a big laugh) is seriously naive.

Kiss should not be trusted anymore and all should avoid it at all costs. They dont pay out large winners, even dirk had a problem with a smaller withdrawl.

As for the 19 year old, try pursuing this with Montana right away. Try calling your states "division of gaming" and ask them if they can supply you with a letter stating that you can be paid at 18 or over from kiss casino. Most "divisions of gaming" dont want to see their citizens taken advantage of. I dont know if you'll get that letter, but its worth a try. If not, montana should get after these people to pay you or RTG will suffer another huge blow as they only seem to license deadbeats and crooks.

 

[jerseyguy11]

just read some other posts, i see you cant submit a claim to montana unless your 21. Man.. these people are really pretty sleezy. I dont know what to say in this case. Your always at the mercy of an online casino paying you. What are you options in any case, you dont really have any. Its unfortunate that KISS is really being this way.

If they respect indiana law, why do they ignore the wire act? The federal wire act says no betting through wires (i.e. computer wires).

If they respect indiana law, why do they ignore new jersey law. Im sure they accept bets from new jersey citizens. NJ law states ALL gambling is illegal (except atlantic city and other authorized places).

KISS dont give a rats a## about any laws excep the ones that will get them out of paying a debt.


KISS, step up here and do the right thing here. This is really like stealing candy from a baby you should be ashamed of yourself for this. Same goes for RTG and Montana for not helping in this case.

 

[caruso]

Kiss should not be trusted anymore and all should avoid it at all costs.

LOL. True enough, but why bother repeating it? Warnings are posted time and again, people ignore them, then come complaining about being screwed and start issuing those same "warnings" themselves. It's a complete joke.

Andrew, if you'd read the warnings posted here (by me, initially - which were, of course, all ignored) you'd never have played here and so would never have had a problem. Do you think anyone will heed your "kiss sucks" site? It's a clinically-proven fact that warnings are ignored. You are evidence of this fact yourself.

Looking forward to the next "Kiss / Giant Vegas ripped me off" thread, by the next player who'll read all this, ignore it, and get screwed.

If you play ripoff casinos, expect to get screwed. Kiss / Giant Vegas are ripoff joints. They WILL screw you if you play there.

(Feel free to ignore that last paragraph. )

 

[caruso]

And yes, this is ALL about squirming their way out of a substantial debt and absolutely NOTHING about respect for any laws - as encapsulated above by JG11. If they accept the wager in full possiession of the facts, they pay. A B & M joint which does NOT have the player information at hand can reasonably refuse a payout if they discover subsequently that the winner is underage. Online casinos are in FULL possession of all these facts from the moment of submission of an account application, because the player's birthdate is part of the application procedure. It would be a simple process to close underage (or otherwise inappropriate) accounts before deposits are made, or have an automated refusal function built directly into the software.

Kiss / Giant Vegas are happy to accept any "illegal" wager under the unwritten proviso that it loses. The only UNacceptable "illegal" wager is the one that wins.

 

[jerseyguy11]

not to mention do you think that kiss has never paid out a player under 21 in the states (including lacy puffs state)? you dont have to have common sense to know that they have. Its all about the dollar amount here. CJ get your butt on this thread and explain your company's actions, if you even have any control over what your company does. This is just ridiculous to have this escalate up to this point.

 

[jetset]

QUOTE:Im still of the opinion that the casino is in the wrong here. If they are so concerned that they may have underage players then why did they not check his age (Which he supplied on registering along with his location) before allowing a deposit and letting him play.UNQUOTE

Although I was initially influenced by the 'Meister's posting regarding age of majority in Indiana, nafanny's post above raises a very valid point, and is something that professional casinos could presumably do without too much difficulty - after all, underage gambling is one of the sticks with which the industry is beaten by its detractors and is an area overdue for tightening up.

Andrew, what age did you declare when you registered at this casino, and were you required to produce ID to prove it? When they confiscated your win did the casino refer to your registration age or did they arrive at it subsequently through ID production?

 

[jetset]

The other issue arising out of this sad story that I find contradictory is Montana refusing to accept complaints from persons under 21 (as Andrew reports)

If this is the case, then logically RTG surely should not be expecting its licensees to accept wagers from anyone under that age....

 

[lacypuff]

CJ's Responded to me in a personal email after I wrote her.....

The following was her response word for word cut and pasted from the email. This is a bunch of crap and just another way for them to weasle out of paying me. I did go ahead and submitt a claim to the montana dispute web site and listed my age.

Thanks
Andrew




Hi Andrew,

Firstly, you are 19 - it is illegal for you to gamble. By depositing money
in our casino, YOU have broken the law.

Yes, our software should prevent anyone under the age of 21 from depositing
money, but unless we checked id at every deposit, how would we do this? You
know you aren't of legal age to gamble, and that this would have been picked
up when you claimed your winnings, so what did you expect to happen? We
would break the law and send you $8000 in gambling winnings just for the fun
of it?

Your deposit is being returned to you - many casino's wouldn't even give
your money back, but we appreciate that this is your money - even if you did
break the law by giving it to us.

On top of being 19 and depositing money in a casino, which is against the
law, you then proceeded to trash our name ... why? Did you think by posting
on boards that we are thieves we would give you $8000, despite the fact that
you aren't of legal age to gamble?

I have just been informed that you have already had your $900 deposit
returned to you so I'm not sure what else you are expecting me to do for
you?

As far as we are concerned, the matter is closed.

Regards
cj

 

[lacypuff]

Kiss Casino Sucks

I know many of you say that the kisscasinosucks.com website may not get much attention. However, I do some web development and would rather spend $50.00 submitting the site to all the popular search engines and include all the correct keyword metatags in the web page design than let my story go untold. For most of the sites I have developed for business purposes they get anywhere btw. 200 to 300 hits a day.

Andrew

 

[jetset]

Thanks. For clarity are you saying that Montana HAS now accepted a complaint?

From this casino response it sounds as if they only became interested in your age once you were a (substantial) winner and wanted to cash out. Again (for clarity, please) what age did you give them on registering at their casino?

 

[lacypuff]

Kiss Casino

When registering on their casino I gave them the age of 19. I have never hidden my age from them. As you stated, they then tried to stop me from withdrawing money from the account after I had winnings. They didn't comment or try to stop me when I lost my first $300 out of the $900 intial deposit. Even though montana dispute says you have to be 21 years of age to submit the claim, I went ahead and submitted the claim.

Thanks
Andrew

 

[Petunia]

--- When did you turn 18, if I may ask.

 

[lacypuff]

kiss casino

I turned 18 in may of 2003.

Andrew

 

[jetset]

When registering on their casino I gave them the age of 19. I have never hidden my age from them. As you stated, they then tried to stop me from withdrawing money from the account after I had winnings. They didn't comment or try to stop me when I lost my first $300 out of the $900 intial deposit. Even though montana dispute says you have to be 21 years of age to submit the claim, I went ahead and submitted the claim.

Thanks
Andrew

Thanks. It would seem unlikely that you will get anywhere with Goodman et al despite them allowing you to gamble in full knowledge of your age, but perhaps you will have more success with Montana. I would be grateful if you kept us informed here on progress on your complaint with them.

 

[lacypuff]

Thanks. It would seem unlikely that you will get anywhere with Goodman et al despite them allowing you to gamble in full knowledge of your age, but perhaps you will have more success with Montana. I would be grateful if you kept us informed here on progress on your complaint with them.

As of right now. Neither Montana disupte or Mr. Goodman has written me back. The only correspondance has been with CJ and you have seen her snippy reply posted on here. I'll let you know how things progress though.

Thanks
Andrew Hurt

 

[jerseyguy11]

The following was her response word for word cut and pasted from the email. This is a bunch of crap and just another way for them to weasle out of paying me. I did go ahead and submitt a claim to the montana dispute web site and listed my age.

Thanks
Andrew




Hi Andrew,

Firstly, you are 19 - it is illegal for you to gamble. By depositing money
in our casino, YOU have broken the law.

Yes, our software should prevent anyone under the age of 21 from depositing
money, but unless we checked id at every deposit, how would we do this? You
know you aren't of legal age to gamble, and that this would have been picked
up when you claimed your winnings, so what did you expect to happen? We
would break the law and send you $8000 in gambling winnings just for the fun
of it?

Your deposit is being returned to you - many casino's wouldn't even give
your money back, but we appreciate that this is your money - even if you did
break the law by giving it to us.

On top of being 19 and depositing money in a casino, which is against the
law, you then proceeded to trash our name ... why? Did you think by posting
on boards that we are thieves we would give you $8000, despite the fact that
you aren't of legal age to gamble?

I have just been informed that you have already had your $900 deposit
returned to you so I'm not sure what else you are expecting me to do for
you?

As far as we are concerned, the matter is closed.

Regards
cj

andrew, call your attorney generals office and say to them "I gambled on a online casino called KISS casino. They said i broke the law! Am I in big big trouble!?"

They'll laugh at you. The states and federal government have two major goals regarding online gambling. Protecting the player from fraud and keeping them gambling at home (to tax winnings).

andrew, you are in no trouble whatsoever and CJ has lost all credibility in my opinion. Her response is just silly if not ignorant.

CJ, you cannot act like this and expect to be treated like a real business.
Real businesses pay legitimate wins and KISS does not. Moreover CJ, your casino has a duty to screen new accounts (which doesnt require physical ID checks at the time of registration) of their birthdates. Since you impose this ridiculous rule that you cant be paid under 21, you need to close those accounts or implement an automatic closure if a under 21 birthdate is registered.

Also, Im sure that KISS casino has paid out players between 18-21, and recently, on wins that are a lot less that what andrew won. Maybe RTG would have these logs or could get them to see if this is just a one time deal and kiss is paying other players under 21.

 

[jerseyguy11]

I may just have one of my friends between 18-20 play in the near future to test your little rule. Better be careful.

 

[Stanford]

Kiss is wrong. The player should be paid.

"The law" is merky for all of us. I suspect the congress will clear that up one day and with this kind of activity I can't really blame them.

This player can place a legal wager in Indiana. He can vote at that age. With the way politicians lies what is a bigger gamble than that? As the Meister points out the man can go to Iraq.

It appears that age of majority depends on what is being done. Here is a listing of age majority and to contract (which is what this player did) the age of majority is 18. The player is old enough to contract.

You do not have permission to view link Log in or register now.

The age of majority for casino gambling in Indiana is neither here nor there. There was never a bet placed in Indiana. All the wagering takes place on the servers out of the country. Unless one wants to interpret the wire act as controlling legal authority, it appears that player met the terms and conditions. I might point out, that there is no legal age for casino Gambling in Texas so if that is what is controlling all Texas residents of any age are not of the age of majority.

This interpretation is expressly agreed to by Kiss. They agreed to it when they accepted the wager. That is the overriding consideration here. The casino accepted the wager and lost is now reneging.

There is no basis for that and they should recieve no support from the player community.

IMHO,
Stanford