Kiss Casino Ripped me OFF

[bethug]

kiss is a scam casino and they need to pay this man his money. $8000 bucks is nothing to let go

 

[lacypuff]

Kiss Casino

Jeez...

It couldnt be clearer..hes underage..end of story..I like the domain though.. but i doubt it will do your case much good!

Junior..

Did Kiss do the right thing and refund your original stake or not?

As of right now they still haven't credited the original deposits back to my account. Now I'm doubting if they ever will. Thank you everyone for keeping discussion thread going. Kiss Casino seems to think that internet forums are not very vocial and will not hurt their business. At least that is what their management stated. Geez .... $8000 thats over 2 years of college tution for me. I guess I'll have to figure out another way to go to school. I still haven't heard anything from Montana Dispute though. I'm still hopeful that I may have a chance to get this settled. It just stinks you earn it and then they take it away.

Andrew Hurt

 

[Stanford]

I still haven't heard anything from Montana Dispute though. I'm still hopeful that I may have a chance to get this settled. It just stinks you earn it and then they take it away.

Andrew Hurt

I suppose this is a test case for Montana Dispute as much as an indictment of Kiss Casino. If they help resolve your case, we know they are viable. If they don't, we know they are suspect.

Stanford

 

[sw2003]

As of right now they still haven't credited the original deposits back to my account. Now I'm doubting if they ever will. Thank you everyone for keeping discussion thread going. Kiss Casino seems to think that internet forums are not very vocial and will not hurt their business. At least that is what their management stated. Geez .... $8000 thats over 2 years of college tution for me. I guess I'll have to figure out another way to go to school. I still haven't heard anything from Montana Dispute though. I'm still hopeful that I may have a chance to get this settled. It just stinks you earn it and then they take it away.

Andrew Hurt

You put your college money into a casino??

 

[Stanford]

You put your college money into a casino??

Not that bad an idea. My daughter did that. But she put it in Fortune Lounge. I never worried about it. And she made a couple of bucks.

She will be a third generational Vegas player.

Stanford

 

[jerseyguy11]

he only put in 900 of his own money. that isnt much. He meant that he could go to college for 2 yrs on the winnings.

this situation makes me really sad. Picturing this kid building 900 up to 8000, only to find out that the casino would pull something like this on him, makes me very sad. anyone that can build that much up on a RTG casino, should get EVERY PENNY!!!!! Its hard enough for me to build up 1k on RTG!

 

[sirius]

Unless I missed something, the state he's in doesn't actually define the age of majority. I am not sure if being a 'minor' is the same thing. I thought it was up to the player to determine whether it is legal or not to sign up and play, or why would most casinos state that in their terms and conditions?

The casino can't accept the player's deposit (18 is deemed to be an adult in most countries) and later deny winnings if they somehow determine it's illegal in his state. Some would argue it's illegal to gamble online in all US states.

Even in Casinomeister's Germany, it's been argued there that it's probably illegal for any German residents to play online casinos unless the casino holds a German license (I think one did but it closed). I know some Isle of Man licensed casinos didn't take bets from there.

Much of the time it isn't really known what is legal and what is illegal regarding online gambling unless the jurisdiction passes a law about it specifically.

Most online casinos seem to try and imply that because it's legal to operate and play where their servers are located, then anyone around the world can play there legally using the internet. In these cases it's absurd to try and use the gambling laws for the jurisdiction the player is actually in as one of the rules. To complicate things a bit, some licensing locations don't even allow their own residents to play online there but everyone else around the world can!

 

[lacypuff]

Kiss Casino

Sirus,

I would appreciate what ever anyone can do to help with this situation. It seems that the dispute forum can take up to 3 wks. This could be a really long and drawn out process.

Andrew

 

[jetset]

QUOTE Kiss Casino seems to think that internet forums are not very vocial and will not hurt their business.UNQUOTE

I have heard this badly mistaken comment made by inept casino managements almost as many times as "you're on an unspecified blacklist", "your ID documents are unclear", "Your payout is being processed" or "we have classified you a bonus abuser"!!!

Experienced managers know otherwise, which is why you often see them here.

To make an assumption that message boards can be disregarded with impunity is a huge mistake, especially when it comes to a popular forum such as this one.

 

[jinnia]

The way I see it, Kiss Casino took his/her money on deposit, the player was allowed to play quite some time on that deposit and all seemed fine with Kiss, in hopes the player would lose the initial deposit of $900 to them. When the player got lucky and won, then requested a cash out, that's when Kiss used this Age crap only as an excuse to keep from paying.

Kiss Casino, pay the player the money that is due him. You are only hurting your business, for this is going to be taken to other forums now with a link directing to this thread, enough is enough!

Just pay legit winnings to a legit player. After all, YOU allowed him/her to play!

 

[jerseyguy11]

KISS spelled backwords is SSIK. get it SICK. ahahahbuahahah. holy crap i think i drank too much tonight mmm white russians

 

[toofast4u]

I definitely wouldn't back down on this one, they owe you some mad cash and don't let them rest till it gets resolved.

 

[Casinomeister]

Even in Casinomeister's Germany, it's been argued there that it's probably illegal for any German residents to play online casinos unless the casino holds a German license (I think one did but it closed). I know some Isle of Man licensed casinos didn't take bets from there.

Actually, there is no law that forbids Germans to play on line; it is only if you run into a problem at an online casino there are no laws to assist you. For instance, if a casino decides not to pay, there is no crime committed against you and you cannot press charges.

You just bring it to "peoples court"

Much of the time it isn't really known what is legal and what is illegal regarding online gambling unless the jurisdiction passes a law about it specifically.

That's a big problem. And Kiss casino seems to be applying what they feel is "legal" in this respect, but only selectively.

It's only one way or the other, you can't have both. Kiss casino is making a grave mistake by selectively chosing the instances that they feel a person is underage. This player, and all Kiss players of that are aged 18-20 should have their deposits returned immediately. Either that, or they should do the right thing and pay the man.

 

[nafanny29]

It's only one way or the other, you can't have both. Kiss casino is making a grave mistake by selectively chosing the instances that they feel a person is underage. This player, and all Kiss players of that are aged 18-20 should have their deposits returned immediately. Either that, or they should do the right thing and pay the man.

This whole saga will put lacypuff off online casinos for life. I bet this was his first major win and I can just emagine how excited he would have been when he won $8000. Then for the casino to give him a load of cr@p and refuse to pay him must have been horrible.

2 months ago my girlfriend played online for the first time and was playing the "price is right" slot on Virgin Games. On the 2nd spin she hit 5 scattered WILDS for 2600 (Unbelieveable I know). She cashed out 2500 and the cash was in her bank account 3 days later.

If she had the same shit as lacypuff is getting she would have been absolutely devistated im telling you.

 

[lacypuff]

Kiss Casino

Actually, there is no law that forbids Germans to play on line; it is only if you run into a problem at an online casino there are no laws to assist you. For instance, if a casino decides not to pay, there is no crime committed against you and you cannot press charges.

You just bring it to "peoples court"


That's a big problem. And Kiss casino seems to be applying what they feel is "legal" in this respect, but only selectively.

It's only one way or the other, you can't have both. Kiss casino is making a grave mistake by selectively chosing the instances that they feel a person is underage. This player, and all Kiss players of that are aged 18-20 should have their deposits returned immediately. Either that, or they should do the right thing and pay the man.

If there is anything you can do Casinomeister I would really appreciate it. I'm not for sure if Kiss Casino is watching this message board. I still haven't heard from Montanta Disputes about this issue though. Does anyone know how to contact them and actually talk to someone or send someone their a email? I feel like I'm sitting here in limbo waiting for Montana. The only thing my dispute says is waiting for review. Maybe I should just be a little more patient with Montana Disupte system though?

Thanks
Andrew

 

[Casinomeister]

...The only thing my dispute says is waiting for review. Maybe I should just be a little more patient with Montana Disupte system though?

Sometimes it takes a couple of weeks to get things going. Once an RTG screws up, you need a lot of patience.

 

[jetset]

I recall an RTG person telling me that Montana's site has a facility where you can check on the progress of your dispute.

I'm pretty sure that Kiss is monitoring this thread - they would be crazy if they were not.

 

[buck]

Good luck

Sirus,

I would appreciate what ever anyone can do to help with this situation. It seems that the dispute forum can take up to 3 wks. This could be a really long and drawn out process.

Andrew

Kiss is known to take +2 weeks to pay when there is nothing in dispute. From first hand knowledge. With the typical response of "back log of transactions" blah, blah, blah.


Buck

 

[lacypuff]

Kiss Casino

Sometimes it takes a couple of weeks to get things going. Once an RTG screws up, you need a lot of patience.

I looked at the web page to check the dispute. However, it doesn't tell me any of their comments. It just says under review. I'm really glad this board exist to let go some of the steam that this situation has caused me.

Thanks
Andrew

 

[lacypuff]

Kiss Casino

Now this is aggrevating. After all this disputing that has been occuring and them saying I'm not of legal age I got the following email. This is a bunch of crap.



Hello from Sam and Emma, your Kiss Casino Welcome Team.

We are writing to offer you our special "$20 for $20" Thank You Promo.

This is a great way to try out the games for real money with a small 100% match bonus. Just make a small deposit of $20 or more and respond back to this email with 20 for 20 in the subject heading, and we will credit you with an instant $20 free.

Remember, this offer is only valid for the recipient of this email.

This is just one of the small ways that we say Thanks for preferring Kiss Casino where lady luck blows you a kiss!

Best of luck with the games!

Sam and Emma
Your Kiss Casino
Welcome Team
welcome@kisscasino.com

Thanks
Andrew

 

[m249a]

Targeting a "minor" with gambling email is clearly a violation of the law. Kiss casino should give themselves a fine. Oh lets say around $8,000. Then lock themselves up in prison.

 

[jetset]

Heh! It doesn't indicate any level of professional efficiency at Kiss Casino but it could strengthen your case - I would bring that to Montana's attention, too!

 

[Casinomeister]

Wtf?

This whole situation is absurd. I've just banged off an email to CJ, but this email offer takes the cake, and I'm not even going to wait for a reply.

Kiss Casino - Rogued!

 

[Stanford]

This whole situation is absurd. I've just banged off an email to CJ, but this email offer takes the cake, and I'm not even going to wait for a reply.

Kiss Casino - Rogued!

Thank you Casino Meister. Well done. .

Stanford

 

[Petunia]

-- And another one bites the dust! As it should be of course!