- Joined
- May 10, 2014
- Location
- UK
All this bravado about consumer protection, fraud and the like (and equal hyperbole on the other side) ... and yet no-one has touched on the actual regulations, which for the UK would be the Old / Expired Link. The key sections appear to be RTS 3 (Rules, Game Descriptions & Likelihood of Winning), RTS 5 (Result Determination) and RTS 7 (Generation of Random Outcomes).
I'm surprised how many industry people are saying everything is fine if the game rules are wrong, given RTS 5 and RTS 7B both infer that the game rules are gospel. Perhaps it would be seen as a slap-on-the-wrist offense, but RTS compliance is still part of the licensing. (Formatting added for ease of reading)
More interestingly is section 7C, which talks about misleading game design...
So...
Is it an easy fix to correct the game rules? Absolutely
Is the game UKGC compliant? Arguably not (as it stands)
Is the game using misleading game design? One for UKGC
Will the UKGC do anything about it? Who knows!
I'm surprised how many industry people are saying everything is fine if the game rules are wrong, given RTS 5 and RTS 7B both infer that the game rules are gospel. Perhaps it would be seen as a slap-on-the-wrist offense, but RTS compliance is still part of the licensing. (Formatting added for ease of reading)
RTS aim 5: To ensure that the gambling system implements the operator’s rules, game rules and betting rules as they are described to the customer.
RTS requirement 5A: All reasonable steps should be taken to ensure that gambles are accepted, processed and settled in accordance with the operators’ published terms and rules, and the rules of the specific game, event, or bet. Where unexpected system flaws, faults, or errors (cont...)
RTS requirement 7B: As far as is reasonably possible, games and events must be implemented fairly and in accordance with the rules and prevailing payouts, where applicable, as they are described to the customer.
More interestingly is section 7C, which talks about misleading game design...
RTS requirement 7C: Game designs or features that may reasonably be expected to mislead the customer about the likelihood of particular results occurring are not permitted, including substituting losing events with near-miss losing events and simulations of real devices that do not simulate the real probabilities of the device.
So...
Is it an easy fix to correct the game rules? Absolutely
Is the game UKGC compliant? Arguably not (as it stands)
Is the game using misleading game design? One for UKGC
Will the UKGC do anything about it? Who knows!