candy jar clusters

[scott dickson]

is there a pragmatic rep around? The jackpot on there new game candy jars clusters displays wrong. I won the mini thinking it was 100x as displayed but it actually only pays 10x. when i watched the replay they display correctly but not during actual bonus round.

 

[KasinoKing]

is there a pragmatic rep around? The jackpot on there new game candy jars clusters displays wrong. I won the mini thinking it was 100x as displayed but it actually only pays 10x. when i watched the replay they display correctly but not during actual bonus round.

I don't quite understand what you are saying there.
In your screenshot, you clearly do not have an active multiplier since your jelly wins are correct for x1. Also, the multiplier would be shown at the top.
But the jackpots are displayed 10x higher than they should be!

There is a rep here: @Jelena_PragmaticPlay

Hope she can shed some light...

KK

 

[scott dickson]

Yes the jackpots displaying 10x higher than they should be is the problem

 

[dunover]

Oh dear! TopGame have messed up again...

 

[slotmaster]

Let's not discuss problems that are good for the player since there is another issue too wink wink.

 

[Jelena_PragmaticPlay]

Hi @scott dickson , thank you for sharing the display error you encountered in Candy Jar Clusters – this was subsequently fixed on Monday.
Please contact your casino directly with this or any other gameplay-related issues. Apologies for the confusion and thank you once again.

 

[scott dickson]

No problem. Thanks for the update.