Introducing Ron from Bigbangcasino

[ronem]

Hi

My name is Ron and i am responsible for bigbangcasino as Global Marketing Director. I am looking forward to get in to contact with interesting people on this forum such as affiliates etc. You also may know my company from one off our other brands Bets N money.

Also feel free to contact me:

Ron Emmerink
Global Marketing Manager

 

[dionysus]

then perhaps you should pm the head of THIS forum about getting accredited

 

[psmith2020]

then perhaps you should pm the head of THIS forum about getting accredited

and a link to your english site

 

[homerbert]

and a link to your english site

<snip>

 

[ronem]

thanks

for the tips

 

[conker]

Will you be hiring Sheldon Cooper as your ambassedor? actually that might be a bad idea as he will start working out all the mathmatical probabilities of winning and put customer off

Only messing, welcome to Meister Ron, hope all goes well with Big Bang!

 

[ronem]

Thanks

Will you be hiring Sheldon Cooper as your ambassedor? actually that might be a bad idea as he will start working out all the mathmatical probabilities of winning and put customer off

Only messing, welcome to Meister Ron, hope all goes well with Big Bang!

Thanks were working hard on it

 

[conker]

Hi Ron, not to be a stickler, but you may want to look at the graphic at the bottom:

"European Biggest Online Casino"

Not only is this grammatically incorrect, but it's also not true.

 

[ronem]

Well.....

Hi Ron, not to be a stickler, but you may want to look at the graphic at the bottom:

"European Biggest Online Casino"

Not only is this grammatically incorrect, but it's also not true.

.... If there's no ambition nobody will come nowhere ;-) stats say nothing the amount off players do
<snip>

 

[Casinomeister]

Please do not introduce yourself with links directing members to your casino. You were a frog's hair away from being banned for spamming the forum.

Please read the policies for i-Gaming reps. thank you:

One thing that makes Casinomeister's forum unique is that there is a heavy industry presence - more so than on any other board. There are i-Gaming reps - managers, CEOs, software developers, consultants, and scores of others. We also have quite a number of affiliate managers as well. Representatives are either representing "Accredited Casinos", non-accredited casinos, rogue or not recommended casinos, or whatever else that is associated with the online gaming community. You will be listed here.

i-Gaming reps will at all times conduct themselves in a professional manner. Your presence here is to provide players and affiliates with information, and to assist our members when need be. Your account will be closed if you attack other's businesses, exploit the board for marketing purposes, poach players - or any other conduct the staff deems unbecoming of an i-Gaming representative. Do not misrepresent your business. This account is a privilege; keep it as professional as possible. Please remember that your boss (or share holders) may be reading your every word.

i-Gaming Reps are allowed to post in each forum, and to maintain their own blogs if they wish. There are many tools here that can enhance your business presence and experience via your interaction with the gaming public. Use these tools wisely - please don't exploit them.

https://www.casinomeister.com/forum-faq/forum-policies/

 

[Balthazar]

Please do not introduce yourself with links directing members to your casino.

You edited his message but the URL is still there.

 

[ronem]

I tried to get it out off the headline but the editing tool doesn't allow to be edited?

 

[frogrest22]

Terrible Customer Support - AVOID

Ron,

I have sent you a PM regarding:
1: The misleading bonus terms that don't make sense.
2: Your customer support not responding to my emails regarding my deposit limit request (even though they responded to parts of my emails regarding the bonus issues).
3: Your customer support not responding to my emails to close my account.
4: Why your live chat is never online even during the times the website says it is available.

Please respond ASAP.

To all others at CASINOMEISTER, please avoid as they have shown a clear disregard for responsible gaming.

 

[ronem]

Answer

Everyone can read our bonus conditions here:

You do not have permission to view link Log in or register now.

Bonus Conditions
The renewed bonus conditions together with our general conditions are applicable to all our bonuses and special offers. This offer is only meant for players with a BigBang Casino account. In case you are using your mobile phone to play the games, you are not able to benefit from the bonuses.

Minimum deposit € 20.00 The bonus will be activated if you deposit at least this amount
Maximum deposit € 200.00 The maximum value of the deposit that will attract this bonus
Percentage 100% The percentage of your deposit you will get once the bonus is comlpeted
Turnover 40 times You have completed the bonus once you have played your bonus value this many times.
Maximum duration 30 days The amount of days you in which you need to comlpete the bonus
Maximum count 1 times Maximum number of times you can activate this bonus


Gr Ron
----------------------------------------------------
-------

Hi there,

We usally don't get complains like these as we expect our players to know the terms off a casino bonus. These don't differ from other casino's.

I can understand that you maybe dissapointed but it's uncalled for to place a message like this on t a forum (To all others at CASINOMEISTER, please avoid as they have shown a clear disregard for responsible gaming).

We don't show disregard in anyway to our players or to gaming.

Ron

Ron,

I have sent you a PM regarding:
1: The misleading bonus terms that don't make sense.
2: Your customer support not responding to my emails regarding my deposit limit request (even though they responded to parts of my emails regarding the bonus issues).
3: Your customer support not responding to my emails to close my account.
4: Why your live chat is never online even during the times the website says it is available.

Please respond ASAP.

To all others at CASINOMEISTER, please avoid as they have shown a clear disregard for responsible gaming.

 

[akrus88]

Hi Ron, not to be a stickler, but you may want to look at the graphic at the bottom:

"European Biggest Online Casino"

Not only is this grammatically incorrect, but it's also not true.

I just had to go an check the site out .. Still says "European biggest online casino".

It is amazing how many online casinos share the #1 position on "Europe's biggest casino".
Casinoeuro had find away to promote without being incorrect, as they say: "Europe's favorite online casino".
"Favorite" is very subjective, but "biggest" not so.

Actually I just spotted that at the bigbangcasino website it allso says "Europe's greatest online casino". That's better wording and I think they should take that "European biggest..." off .


I just take a quick look trough the casinos website and it actually looks quite legit and the t&c looks alright to me.
Although someone should re-read the English t&c. At least for me those were a bit confusing.

"As soon as the player accepts a bonus, the bonus can be received from BigBang Casino. The player receives the money bonus when the player is considered for the bonus. The received money bonus is shown on the player statement. When the bonus is unlocked, it will be added to the balance."

BigBang Casino only allows one player account for each player, address, household, email address, credit card number, IP address and IP address in a common area. All bonuses can only accepted once."

What is "common area".

Also this is confusing:

"The player is free to unlock his or her bonus on all games in the casino, except for the Cards, Roulette, Mini Games en Mobil Games. A bonus cannot be unlocked with a mobile telephone."

"Cards", what the hell that means. All the games with cards included are excluded when playing with bonus? That is not too clear, or am I only one who things so.

Edited to add: I might give them a go to try them out. But if they truly don't close players account, if requested via email, I'll have to pass.

 

[ronem]

Drop me a note

Thanks for the feebback... If you encounter any problems during playing in the casino or if there are other issues just drop me a note at ron@bigbangcasino.com.

Gr Ron

I just had to go an check the site out .. Still says "European biggest online casino".

It is amazing how many online casinos share the #1 position on "Europe's biggest casino".
Casinoeuro had find away to promote without being incorrect, as they say: "Europe's favorite online casino".
"Favorite" is very subjective, but "biggest" not so.

Actually I just spotted that at the bigbangcasino website it allso says "Europe's greatest online casino". That's better wording and I think they should take that "European biggest..." off .


I just take a quick look trough the casinos website and it actually looks quite legit and the t&c looks alright to me.
Although someone should re-read the English t&c. At least for me those were a bit confusing.

"As soon as the player accepts a bonus, the bonus can be received from BigBang Casino. The player receives the money bonus when the player is considered for the bonus. The received money bonus is shown on the player statement. When the bonus is unlocked, it will be added to the balance."

BigBang Casino only allows one player account for each player, address, household, email address, credit card number, IP address and IP address in a common area. All bonuses can only accepted once."

What is "common area".

Also this is confusing:

"The player is free to unlock his or her bonus on all games in the casino, except for the Cards, Roulette, Mini Games en Mobil Games. A bonus cannot be unlocked with a mobile telephone."

"Cards", what the hell that means. All the games with cards included are excluded when playing with bonus? That is not too clear, or am I only one who things so.

Edited to add: I might give them a go to try them out. But if they truly don't close players account, if requested via email, I'll have to pass.

 

[frogrest22]

I can understand that you maybe dissapointed but it's uncalled for to place a message like this on t a forum (To all others at CASINOMEISTER, please avoid as they have shown a clear disregard for responsible gaming).

We don't show disregard in anyway to our players or to gaming.

Ron

Why is not uncalled for?! It's now 4 days since I requested my account is closed and it is still open even after requesting it is closed via email and PM on casinomeister. There has been no response to my emails to your support regarding account closure and a deposit limit, so I presume a deposit limit is still not in place on my account. You have still not responded to my PM. This in my view is clear disregard for responsible gaming and safety of players.

I concede that the bonus issue is partly my fault and I have explained that in my PM to you.

All in all my original post still stands.

 

[ronem]

Closed your account

Why is not uncalled for?! It's now 4 days since I requested my account is closed and it is still open even after requesting it is closed via email and PM on casinomeister. There has been no response to my emails to your support regarding account closure and a deposit limit, so I presume a deposit limit is still not in place on my account. You have still not responded to my PM. This in my view is clear disregard for responsible gaming and safety of players.

I concede that the bonus issue is partly my fault and I have explained that in my PM to you.

All in all my original post still stands.

Hi

Your account is closed! We also have send u a notice by mail.

Gr John

 

[Chris Schmidt]

depositing in your casino was the big mystake on this sunday, i wanted to play a little bit and deposited 30€ and got the 100 % bonus, so my money went lost so i thought i still have 30 € bonus, but the player doesn't so, you don't get any bonus from this casino so be aware to deposit there, its the first time a get such bonus issues, it's not the best to get new members, I'm gonna write in all forums to avoid your casino. somthing like this makes me angry.

 

[PaaskeDenmark]

I assume you offer net ent slots then like Big Bang slot with a title like that??

 

[Chris Schmidt]

no they offer microgaming and play and go slots, for me ok, but like i said thats not the right place to spend the money.

 

[philderby]

frogs don't have hairs? sorry couldn't resist ^^

 

[ronem]

Contact us

depositing in your casino was the big mystake on this sunday, i wanted to play a little bit and deposited 30€ and got the 100 % bonus, so my money went lost so i thought i still have 30 € bonus, but the player doesn't so, you don't get any bonus from this casino so be aware to deposit there, its the first time a get such bonus issues, it's not the best to get new members, I'm gonna write in all forums to avoid your casino. somthing like this makes me angry.

Dear Chris Schmidt (if this is your real name??)

We can't find any info about you in our players database? So please be so kind to contact us on support@bigbangcasino.com. We are always glad to help if our bonus isn't clear. So again please contact us.

Regards,

Jonah Support BigbangCasino

 

[randomiam]

testing for free cash or comps highly detailed experience included

 

[maxd]

depositing in your casino was the big mystake on this sunday, i wanted to play a little bit and deposited 30€ and got the 100 % bonus, so my money went lost so i thought i still have 30 € bonus, but the player doesn't so, you don't get any bonus from this casino so be aware to deposit there, its the first time a get such bonus issues, it's not the best to get new members, I'm gonna write in all forums to avoid your casino. somthing like this makes me angry.

Whatever your beef with the casino may have been UNDER NO CIRCUMSTANCES are you permitted to use us and our forums as a blackmail threat against them. That's written right into the Posting Rules which you ignored to pursue your personal agenda against the casino, which is also a violation of the Rules (while we're at it).

Too many garbage posts and too many forum violations for this to be a coincidence or an accident. Please find somewhere else to do your dirt.