I got Scammed *Read*

Hknnijmegen

Dormant Account
Joined
Nov 15, 2019
Location
Netherlands
Hello!

No updates yet so farr. I joined there live chat onces a day for any update's. Everytime i hear the same thing. That my complaint is with the team. And that i must have patience. It can take +- 30 day's before they will handle my case they said.

@Oscar Arnhem

I also asked for old chat log's 2 day's ago. And also that was sent to the right department. But i dind't recieved the old chat log's. So i don't know what they are doing but its really frustrating.
 

dunover

Unofficial T&C's Editor
Staff member
webmeister
PABnonaccred
PABnononaccred
CAG
mm3
Joined
May 22, 2012
Location
the bus shelter, opposite GCHQ Benhall
I would submit a complaint here. You should never have been awarded that bonus, but since you were, it is completely unfair for the casino to withhold your winnings.

I remember a case a couple of years back when an accredited casino gave a very large bonus in error to a player, and the PAB resulted in only the bonus amount being confiscated, not the entire withdrawal.

Can't seem to find the thread, but it was a 1000 pound or euro bonus at 32Red, back in 2016 I believe, as I could find a thread I referenced it, but no link.

At the top of the Forum, you will see a tab, "Submit Complaint". Read all the instructions and submit a PAB. One of the requirements to PAB is to NOT discuss it on the forum while the complaint is ongoing.
You mean this one?
You do not have permission to view link Log in or register now.
 

Users who are viewing this thread

Top