colinsunderland
RIP Colin
- Joined
- Jan 28, 2016
- Location
- uk
@Hknnijmegen you have sent the rep a PM presumably?
Why wouldn’t they allow a bonus with skrill or neteller. Just curious. Are there fees?
You mean this one?I would submit a complaint here. You should never have been awarded that bonus, but since you were, it is completely unfair for the casino to withhold your winnings.
I remember a case a couple of years back when an accredited casino gave a very large bonus in error to a player, and the PAB resulted in only the bonus amount being confiscated, not the entire withdrawal.
Can't seem to find the thread, but it was a 1000 pound or euro bonus at 32Red, back in 2016 I believe, as I could find a thread I referenced it, but no link.
At the top of the Forum, you will see a tab, "Submit Complaint". Read all the instructions and submit a PAB. One of the requirements to PAB is to NOT discuss it on the forum while the complaint is ongoing.