@Mark_32Red that doesn’t answer my question not that I expected you to. That policy should never been in place. It was irresponsible and predatory.
[/QUOTE]Whilst you are all for individual responsibility, which I actually agree with. I fully take responsibility for my part but in this situation the casino had a responsibility too. This policy was clearly in place to try and stop problem gamblers from self-excluding and If you think anything else you are deluded.
I look back and am angry at their conduct which I am allowed to be. I rarely complain about anything as llike I say I agree some of it is personal responsibility. But this was different I was begging they let me stop depositing. They had a responsibility too.
You are criticising me for being on a forum explaining MY complaint and addiction. It’s you that clearly has a weird issue ‘hanging’ around a forum to try and dismiss someone’s addiction and complaint.
QUOTE="Slottery, post: 1170012, member: 45362"]
If you would have been this serious with your problem, you would have been self-excluded years ago, with this same effort you have spent trying to get your deposits back, you would have bought one printer and print that paper but then of course even following up one email was too time consuming but now suddenly there's all the time in the world to contact different places to try to get money back.
If person have bad addcition, i do have loads of sympathy if person is trying to do something for it but obviously is not really bad if it wasn't worth to self-exclude from gambling, even through Gamstop.
Wonder why any badly addicted person never come to forums ask help to get self-excluded widely as possible but skipping that step and prefering to try freeroll afterwards instead. You would have got loads of help if you would have been interested to help yourself, many help organizations would have been helping you with self-exclusions etc....
Casino had fcked up system yes, but there is no perfect parts in this story so would be worth much more to work with your addiction instead of fighting with casino and hang in gambling forums to get whole thing to your head again. Hope you have at least by now register to Gamstop and done something more for your addiction than sob story claims for casinos.