Bonus Abusing Scum
Hey guys
We're not trying to "trick" anyone; 98% of people who redeem the free chip NEVER EVER deposit real cash in the casino. FACT. So when you DO win on a free chip, we have a KYC requirement to our owners, and making a deposit legitimately is a reasonable request. As is PLAYING the deposit, else AS YOU KNOW we'll be overrun with bonus ABUSING scum (advantage players who get bonuses and play the game by the rules are welcome, win or lose). So there WILL be a WR on a deposit to free the FREE money we're laying out to generate some excitmement about a new brand; but it WILL be far less onerous than the 20 x we've put up originally to protect the casino from scum. ChiChu's suggestions look sound.
There's a strange irony that everyone posting on this recently is NON-US (Oz, Germany, UK). Lots of US facing sites have far stricter rules than the liberal non-US players as we have to protect our CC processing as well as the casino itself. It's harder in the US, guys... the rules in a US facing casino ARE different than Buzzluck or
32red--different playing field--like there are 'sticky" bonuses you can NEVER cash out, which would NEVER play out in the EU. THE non-US guys have it relatively easy.... despite tons of competition.
So we're working hard to take it all onboard and do the right and fair thing given our north american target market. You'll see changes this weekend I expect--some you'll like, some you may not. There's a 1000+ casinos out there for you to play at, a handful trusted by CM, you decide where you want to play of course--but there's a reason we're on the list: we believe in fair play and math. We WILL abide by Cm's rule, cause we know and like and trust him, and likewise the vast majority of his members who usually "get it" when it comes to this stuff.
Things will always be different, and a tad more difficult, at US facing casinos. We welcome you on this new adventure of ours. It won't always be easy, but legitimate winners WILL get paid. We ALL live by the T&Cs that are our mutual contract and consent as we pitch our fortunes against each other--we feel it every bit as much as you do, I assure you. We WILL make mistakes, sometimes in the players favor and sometimes over protecting ourselves. This community, more than any other I've seen, helps police that.
For which we are glad and thank you.
Sit on the sidelines while we iron out our launch issues, or jump on in and join the debate as a real player, your choice. We're here, we're live, we're accessible.... how many others of the 1000+ can say that? Esp in the US?
Very few.
Let's go win some progressive jackpots from RTG (pinatas has GOT to be close to getting hit).
Billy
Hello Billy, welcome to the forum. As an American RTG player, I am somewhat disappointed. Not just with your bonus offer, after reading the first few posts, I would have simply not taken it. I was one of the US players that had heard so much (excuse me for this) "buzz" about your sister casino that I was excited for your arrival.
Firstly, if 98% of players who except the bonus never deposit, then why even bother giving it out. If I wanted to test you, I would just play in fun mode, like I usually do. Instead you punish the players who win by imposing restrictions. You call people bonus abusing scum, but qualify that by saying just the cheaters! I only play slots, I simply don't know how I could abuse your bonus if I win and OMG want to cash out.
Next, you say its so hard to start up in America, but listen, out of the kindness of our hearts, we will take on this insurmountable task. Then you say you will show us how a real casino is supposed to be run. I don't know if you this but, there are quite a few RTGs that seem to be already running well-Casino Titan, Rushmore Grp, Inet, etc, etc,etc. I appreciate the fact that you are letting the US play, but you make it seem like a privilege rather than our choice. I don't want do made to feel as if you are doing me a favour by taking my money. Reputable of not, other casinos do that on a regular basis, and don't throw it in my face.
"We welcome you on this new adventure of ours.
It won't always be easy, but legitimate winners WILL get paid."
With all do respect Billy, this is not something a player wants to hear. I need it to be very easy. If you sell a product or service to a specific market, the resources to provide that service should be in place before you open for business. By that I mean payment options. As a consumer I don't want to hear, "ma'am you effortlessly used you Visa to buy this vacuum cleaner, but unfortunately my delivery truck doesn't always go in your neighborhood because someone may question our reasons for going there." My response would be, "you should not have advertised that delivery method if it is not a readily available method. Furthermore, don't put the burden of understanding on me, you sold the vacuum.
What will distinguish you as a RTG platform in the US? Will you have instant withdrawals in the US? More banking options, better CS, different games? Unreal bonuses?
"There's a 1000+ casinos out there for you to play at, a handful trusted by CM, you decide where you want to play of course--but there's a reason we're on the list: we believe in fair play and math. We WILL abide by Cm's rule, cause we know and like and trust him, and likewise the vast majority of his members who usually "get it" when it comes to this stuff."
You believe in math, what does that mean? I don't "get it"
Yes there is a reason you are on the list, I think its because you are affiliated with Buzz, the rest of the stuff you mentioned cannot really be known as of yet even by CM, Hence the baptism category. I don't know CM, but I like, and definitely trust him and most of his list, however I will wait for forum member feedback which as a player to me is the truest form of validation. Good or bad the members will let you know. I also look at the way teething problems are handled by reps. for example GV who had a lot, but the rep was trying their best to hang in there and work them out. I was cool with that and made several more deposits.
I am a member of just about all of the US allowed casinos on this site. I have probably taken some bonus as a welcome in one form or another, and have always followed up with a deposit, too many in some cases. Its very hard to make a playthrough, yet if I do, not a single casino has asked me to wager a verification deposit, or impose a playthrough on my own money after I've won. To be asked to do this doesn't dissuade "bonus abusers, only repels real depositors like me.
Good Luck with your launch. At some point I may play at your highly anticipated casino. I have learned the hard way not to just jump on any accredited casino on the list (new ones). I am confident that in the long run they will be truly worthy of the accreditation, until that day I'll refrain. 2c
she constructed the rules a little more common ;-) for me so i was at least finally able to take out my 100 in winnings from the freechip!
