Need your input: What’s the worst casino experience you’ve had?

[Webzcas]

As the thread title describes, what is the worst casino experience you've experienced, from whether not being paid out due to playing at a rogue site, or just very poor customer service.

For me it was playing with a NDB which had a maximum cash out of $300. I made the wagering requirement and did not cash out there and then. Instead I stupidly carried on playing and managed to get my balance up to just over $2,000.

After withdrawing I then subsequently found out alas the terms of the bonus were still in play, even though I had smashed the WR, but because I had not cashed out, my withdrawal was reduced to $300 - the maximum allowed according to the terms of the NDB.

Needless to say I never ever made that mistake again,

 

[SYPlayer95]

Those muppets at DelOro.
Robbed me out of thousands.

 

[greylady]

I have a long standing battle with CasinoCasino, sure they have removed the capacity for their slots to bonus, has to be the worst experience and the worst value for money I have ever had!

 

[SpinUk]

Only ever had two slightly dodgy experiences, both involving casinomeister and some years ago now.

Pre-regulation, won about 800 euros on Dead or Alive via a Curacio casino, only for them to stall payments for a month or so. PAB’d it and the money was paid within a couple of days- never go to the bottom of why they delayed it.

The second more random one was when at a regulated Casino brand, played down a deposit bonus with high wagering down to zero, redeposited and found when I came to withdraw that the bonus terms had transferred to the new deposit which I had won about a grand on, with about 6k wagering left. Their support refused to help and I proceeded to lose the lot. I did a post about about the experience but nothing came of it.

A few months later apparantly one of the directors/owners had read about the experience randomly on here and not only managed to track down my casino account but also pay the entire grand as cash into my balance!

 

[andysbetting1187]

My worst was actually at a bricks and mortar casino (Genting). Playing live blackjack, I asked for a table increase to £1000 a box (this was about 7 years ago and the table max at this particular casino was £500). Floor manager agreed and I proceeded to lose £12k in about 8 minutes.

I went downstairs to the lobby to meet with a friend who was dropping some cash off for me, and when I returned to the table to continue playing they had lowered the table max to £500. Original floor manager had finished their shift, new one was refusing to allow me to increase my limits and said they would not go above the £500 per hand limit.

I was pissed off but continued to play - ended up with a blance of around £16k. When I said to the dealer colour me up im going home, the floor manager intercepted me on the way to the cashier and said I could have a private table with a £1k limit if I wanted it. He was politley and professionally told to fuck right off.

Never went back to that genting