The rep offered:
1. An apology (although he reveals that he DID reverse some winnings AFTER he made the cashout which DOES restart the pending period all over again at many casinos....even though he said previously this was NOT the case).
Do you think it´s ok to post wrong informations?
The casino did not give the forum person correct informations, that was the reason
she told me, because you reversed your withdrawal request within the 48 hours
pending period, there is nothing she can do.
BUT then she has seen this is not right.
My withdrawal request was from Friday morning and i reversed it on monday morning.
This is a fact and the casino and the REP know it!
And after she has seen it was much later than their 48 hours pending peridod,
exactly 73 hours there was still nothing she can do.
Of course i had the hope to get my money back.
I think this is easy to understand and nothing wrong with it!
And of course if someone tries to manipulate me, giving me wrong informations,
delays the reverse time, a casino which i trusted my money and my feeling
about this reverse time, i´m angry about it.
Which is normal, and if there is no case where a player filed a PAB because he has lost
after misleading informations and delaying reverse time, then why should i do it?
Here are only people who see you reversed, but fact is in the normal pending period
i did not reverse, it was possible because of they delayed pending period
and because casino gave me wrong informations!
I wanted to file a PAB, because in the internet there are people who searching
for faults and always blame the OP like you confirmed to me for example the whole time.
You change the facts to discredit me.
I don´t want to spend my time to explain the whole
time what i have done IF this would be never possible if casino would not use dirty
tricks, but this you don´t see and then you try to tell the people
that i reversed within the 48 hours and i told you this is not the case.
Why are you trying to discredit people here?
Why do you change the facts?
And people like you are a reason i don´t post in message boards,
these people are the real trolls, no matter what the topic is,
they try to discredit the person who opened the thread
but changing the facts, ignoring everything, very disappointing!
The 100 free spins she offered me when she thought i reversed within the 48 hours
but if she says this is the reason she can´t do anything, then
this another cheap excuse because now she knows it was 73 hours AFTER my withdrawal
request.
And no matter if i had little hopes to get my money because this would be fair,
you sound like this is crime!
I´m person if someone doesn´t treat me right i always complain and
feel they need a puishment for it no matter if i get refunded or anything else
and there are limited things you can do if a casino doesn´t threat you right
and if there is no PAB where i see a chance to win, then thisthread is all i can do!
And i knew if i decide for the thread instead of the PAB the chance is lower,
but if no one can show me similar cases i don´t file a PAB!
It is my right to complain, i have arguments, casino did not act correct,
it is no crime to hope for the money after waiting 73 hours and after
asking for flushing and many wrong informations.
But after all the reactions here there is no hope left and i know
casino never give the money back no matter if they used dirty tricks!
And it´s also nothing wrong if i think other people should know about it
and i i think the casino deserves a punishment after they got my money
with dirty tricks!
I have many reason but this is not the topic, the topic is about casinos dirty tricks
if someone wins.
Not a reason to complain? I think you are wrong!
Yes i contacted the forum person for this casino, but it was not helpful.
Which rules did i not follow?