If they do this to the affiliate then it hardly fills me with confidence as a regular player.Payment was processed this morning, 15 days in total since requesting withdrawal.
Zero correspondence since it was requested, no apology, nada.
If they do this to the affiliate then it hardly fills me with confidence as a regular player.
I’ll definitely avoid this place.
Apologies for that I thought it was a affy.It was a player. Despite Lucus's assurances I wouldn't be playing here. Still waiting for an answer to my post about my bonus too in the other thread.
Hi Colin, while this was only recently brought to our attention, we are first investigating together with our UK platform provider (FSB) as to whether the links are actually not tracking, or whether the stats are not syncing from the UK affiliate traffic. At this stage I myself don't have a confirmation on what was the cause of the issue, therefore we are in contact with FSB and currently waiting to hear back from them with the info of what actually happened and why, + fix. Moreover, yes we will be notifying our affiliates via email as soon as possible be it either of the outcomes.( UK player stats not showing or UK affiliate trackers not working ).
From what I could see when testing the CM aff link, there was zero possibility of players from the UK ever being tracked as it GEO IP redirected to a completely different domain.
They lost all points for responsiveness and meister points. So yeah, that brought them to a 5.7.
Maybe longer than that...?Its pretty shocking of they haven't informed affiliates, there will be loads out there with active links who aren't getting paid, so in effect being ripped off as FV have known about the issue for over a month now.
Arent those withdrawals that took a long time worth a con/a mention aswell? I know they got sorted and paid out in the end but still not a great situation for the Players affected.They lost all points for responsiveness and meister points. So yeah, that brought them to a 5.7.