- Joined
- Dec 21, 2015
- Location
- South England
I joined Freaky Vegas casino nearly 10 days ago largely to the fact it was rated at 8.9 on casinomeister. I made 2 deposits £1,000 & £2,000, played live roulette and won nearly £25,000.
I sent in my documents 10 mins later and spoke with live chat who said they would review it for me before processing my withdrawal. Next day I checked on here and saw dunovers kyc & withdrawal all done, processed and money in bank in 4 days, so messaged the Lucas the rep on here and he told me he would look into it for me and get back to me later in the day, he didn't and replied 2 days later saying that it had now been approved and the withdrawal should now be processed soon.
I sent another message as live chat couldn't give me any feedback regarding the withdrawal and was told shouldn't be any more than a couple of days. As of today I still haven't received my withdrawal which is 10 days since requesting it!!
I'm the one at fault as I should know better but wanted to play at a new casino to play some higher stakes roulette. I should have maybe done my own research but seeing the 8.9 which is higher than a lot of casinos I rate highly I assumed it would be safe.
So now reading some of the poor feedback left on here, the extremely slow withdrawal times (10 days and counting), dunovers quote - "This is what's known as vague 'Spirit Of The Bonus' terminology and as such isn't appropriate for accredited casinos." regarding their t&c's, the limited slot providers and very basic features, I wonder how can this casino be rated so high??
Maybe I'm missing something but I can't see how you got to an 8.9 rating?
I have now closed my account which even for that I was told I had to wait until the next day! Very poor casino and one to avoid!
I sent in my documents 10 mins later and spoke with live chat who said they would review it for me before processing my withdrawal. Next day I checked on here and saw dunovers kyc & withdrawal all done, processed and money in bank in 4 days, so messaged the Lucas the rep on here and he told me he would look into it for me and get back to me later in the day, he didn't and replied 2 days later saying that it had now been approved and the withdrawal should now be processed soon.
I sent another message as live chat couldn't give me any feedback regarding the withdrawal and was told shouldn't be any more than a couple of days. As of today I still haven't received my withdrawal which is 10 days since requesting it!!
I'm the one at fault as I should know better but wanted to play at a new casino to play some higher stakes roulette. I should have maybe done my own research but seeing the 8.9 which is higher than a lot of casinos I rate highly I assumed it would be safe.
So now reading some of the poor feedback left on here, the extremely slow withdrawal times (10 days and counting), dunovers quote - "This is what's known as vague 'Spirit Of The Bonus' terminology and as such isn't appropriate for accredited casinos." regarding their t&c's, the limited slot providers and very basic features, I wonder how can this casino be rated so high??
Maybe I'm missing something but I can't see how you got to an 8.9 rating?
I have now closed my account which even for that I was told I had to wait until the next day! Very poor casino and one to avoid!