o.k guys i have never done one of these before so forgive me if i make any mistakes. i have played at all of the fl casinos for about 6 years and they have always been really good at getting back to me and also doing the bonus thing. like highroller and such. but latly they have gone downhill. its takes them forever to get back to you and when you do put in for a bonus that you can only claim once a month they tell you that you have already got it. they have done this to me 3 times last month and once this month already. this is my money that i put in the casino in order to get these bonus and to be told that you already got it when you know you have,nt is enough to piss you off. then when you try to tell them that it will only let you get it once a month and you can,t claim it before the month is up they never get back to you or they make you feel like your lieing to them just to get a little 15$ bonus. well i,ve had enough of them if they treat a v.i.p player like this i wonder how they treat a non-v.i.p player? thank for listening i hope i did this right.