Female casino reps/chat reps and manipulation

WolframBeta

Banned User - multiple forum accounts - troll - no
Joined
Mar 19, 2014
Location
US
I never really had to complain to any casino reps here, but I noticed a disproportionately high amount of female reps. I couldn't help feeling being manipulated, or at least someone attempted to manipulate me and the general demographic of the casinomeister forums. This falls into the extremely large grey area of "selling sex", somewhere between the acceptable and blatantly manipulative ends (such as cocktail waitress wearing provocative clothing), not sure where. This also applies to online chat reps of the casinos.

If you have to ask me "how is purposely assigning females as casino reps in a predominately male environment manipulative", I don't know what to say to you. Go take psychology courses maybe?

If you've been on the internet long enough, you would definitely know not everyone who claims to be female online are actually female. The percentage of "fake female" most likely vary from place to place, and increases when less of your real information is shown to your audience. In an online game that have girls asking for virtual money 95%+ of those girls are probably male irl. Some of the "female" reps here are probably male irl. This figure is probably much higher for the live casino chat reps. The "Lily" you talked to, his real name is probably "Ganesh" from India. If you've been on the internet for a while, this probably doesn't surprise you.

Yet, it's pretty hard to take out frustration of feeling someone's trying to manipulate you. You don't even know where to direct your frustration. All you know is the proportion of female reps compared to what it should be with regards to the industry is too high. But you don't know who's manipulating and who's not. Let's look at this with numbers, I'm going to use arbitrary numbers here since I don't know what the real ones should be, so just trying to approximate it roughly. Let's say there are currently 85% female reps and considering the demographics of customer base, expertise, and job knowledge it should be 85% male. You know some of these female reps, 15% of all reps, actually deserve to be there, but 70% of all reps do not. In other words in a non-manipulative situation 1/6 of the female reps are supposed to be there. Now instead of 1, you have 6 reps. So on average 5 of those are trying to manipulate you. The problem is you have no clue who is the genuine one and which other 5 are manipulating you, thus harder to know who to point at and say "stop manipulating me"

And there is also the issue of "What if I enjoy being manipulated", similar to "I know they're selling sex but I'd rather have my cocktail waitresses be female than male." Aside from "fake female" issue, this could be a valid point and it depends on personal stance. My personal stance is that when it comes to dealing with money I'd want everything to be manipulation-free. If you find random women (maybe) to be pleasant to talk to, you're better off saving money by not allowing yourself to be manipulated, and use that saved money on stripper, hookers, etc/whatever suits your boat, in my opinion.
 
I have absolutely no idea what you're on about. Sorry.

Only one thing caught my eye about chat/CS reps being mainly female. It's common knowledge that CS/call centre operators ARE mainly female the world over, so there's nothing unusual about it.

Sounds like you're trying to make someone else responsible for your personal gambling decisions....well it's the best motive I could come up with, given you haven't explained why you're posting this stuff. I apologize if I have the wrong take on it.
 
The casino reps who belong to our forum are real people - many of whom I meet several times a year.

There are approximately 192 reps
147 are registered males
45 are women

But I'm assuming you are referring to the "chat reps" you see on standby at your local online casino. I should clue you in that those pictures are usually of models - both male and female. What difference does it make anyway? A women can manipulate someone with a nice smile or a sassy comment; a guy can do the same by offering a beer.
 
There is a big difference between a cocktail waitress and a chat or forum rep. It make no difference at all to me if they are male or female, I simply want my issue resolved, and any type of flirtatious activity while solving my issue I would consider to be unprofessional and off putting.

Now, I since I no longer drink alcohol due to health reasons that could play a role in my attitude. If I was half sauced while I was playing and chatting then I might view the world as my playground through my beer goggles.
 
I have also noticed this but with CMs remark about the forum reps this raises the question if there are male representatives posing with female usernames? I couldnt care less however, if I contact live chat I do so to get my casino related issues resolved nothing else.
 
CSRs are not the best paying positions in industry, whether it's the online casino, your cable company or your bank. It's one of the reasons they are "pink collar" and lesser paid jobs.

I would assume being a casino rep is a higher paying job than frontline staff, interesting to note that it's almost 3:1

I have joined casinos where the reps, male or female, try to "upsell". I've been to restaurants where servers do the same.

I really dislike CSRs I don't have some kind of relationship with being overly familiar with me. Told one one time if he wanted to call me hun he'd have to wear a hairnet like the cafeteria ladies (and yes, I said ladies even though there was one male briefly during my highschool years). I made GoWild make a note on my file to not call me pet names, seems their SOP. All of the ones I dealt with were female.

I dealt tonight with a female rep by telephone at my favourite B&M. All my years there, I think there's only been one phone rep I've dealt with that was male.

My daughter worked a call centre for mobile phone support. Probably 70 percent of their staff was female.

I'm almost sure that females make up more than 15% of casino users, even if 85% if chat reps are female (and I doubt that figure industry wide, but certainly would not surprise me to find it a majority)

There are many male CSRs I have working relationships with too. There's a couple of smaller accredited casinos I've never dealt with a female CSR. Doesn't mean they don't work there at all, on a different shift maybe, or they might not in future.

I've never felt anyone lied about what sex they were to manipulate me. My advice is if you think male CSRs are posing as female to milk you, pick a different casino to play at.
 
Yeah not following this one, manipulation:what:. OP did you try to start a relationship on chat to then find out the chat representative was the opposite of the sex you are attracted to?
 
I have also noticed this but with CMs remark about the forum reps this raises the question if there are male representatives posing with female usernames? I couldnt care less however, if I contact live chat I do so to get my casino related issues resolved nothing else.

I'm glad I'm not the only one. CM's numbers suggest about a 25% female rep ratio. Why am I getting the feeling the proportion is wayyyy higher? Could be as you suggested. Could just be variance that I happen to read/ran across too many female reps. Could be female reps are more active on the forums. Could be female reps are more "frontline" rather than something like "affiliate/advertising manager". Could be female reps represent bigger companies for some reason. Could be a US thing since I only look at US facing casinos.
 
I could say the same thing about hosts at my local casino, I am sure they maybe more men than women, and mostly women players on slots but I flirt with a couple of hosts that are female, maybe that is wrong, oh well
 
Blimey.
Does this mean Gemma from Gloucester could really be Mandeep from Mumbai?
I wondered why the pics i got sent were hairy looking :laugh:










Disclaimer... Gemma from Gloucester & Mandeep from Mumbai are fictitious.
If any casino rep are called either of these and come from the same locations, it is purely coincidental and no harm is intended
 
Okay some of the threads here are straying a bit into crazy town. Anyway the only time a CSR has ever tried to manipulate me was at dodgy outfits and they used bonuses as a lure and not sex . I have always had professional interactions with the CSR's at reputable casinos. Also I would like to know if you have the data to back up the following statement:
quote:If you have to ask me "how is purposely assigning females as casino reps in a predominately male environment manipulative", I don't know what to say to you. Go take psychology courses maybe?​

Going by the membership here at Casinomeister I see us ladies being represented heavily so I think that there are possibly more females gambling online than you know and it is not a male dominated environment.

That is all I have to say on the subject:thumbsup:
 
I'm not sure which casino support reps you're dealing with. I've yet to have any of them try to sell me sex regardless of what chat name they're using.

It is entirely possible that people are not using foreign names while talking to people in the US, Canada or parts of Europe to avoid any racism problems. Sadly there are times when this might actually work in the casino's favour. But if a man named Peggy is able to sell you bonus offers that a woman named Frank can't the psychological problems are your own.

Maybe you should learn not to let women take advantage of you.

 
Last edited by a moderator:
I Wish!

I couldn't help feeling being manipulated, or at least someone attempted to manipulate me and the general demographic of the casinomeister forums. This falls into the extremely large grey area of "selling sex", somewhere between the acceptable and blatantly manipulative ends (such as cocktail waitress wearing provocative clothing), not sure where. This also applies to online chat reps of the casinos.

I must play at the most boring casino in town if I am missing out on all this fun. Dang it! Lance couldn't you just pretend?
 
A quick butchers threw, The op made me laugh, Now you will be surprised how many women play casino and visa versa how many men play bingo, People assume its men? I thought that sexist went out in the 60's

What made me look was (female in title) I thought I was on another site :)
by the way I am a man if not seen my profile
 
LOL I am not looking to ask them out......or get into any kind of personal conversation..........As long as the CS rep can help me out and solve any issue I may be having, I don't really care if they are male or female....... actually even if they can't help, I wouldn't think it's related to the gender in any way
 
I never really had to complain to any casino reps here, but I noticed a disproportionately high amount of female reps. I couldn't help feeling being manipulated, or at least someone attempted to manipulate me and the general demographic of the casinomeister forums. This falls into the extremely large grey area of "selling sex", somewhere between the acceptable and blatantly manipulative ends (such as cocktail waitress wearing provocative clothing), not sure where. This also applies to online chat reps of the casinos.

If you have to ask me "how is purposely assigning females as casino reps in a predominately male environment manipulative", I don't know what to say to you. Go take psychology courses maybe?

If you've been on the internet long enough, you would definitely know not everyone who claims to be female online are actually female. The percentage of "fake female" most likely vary from place to place, and increases when less of your real information is shown to your audience. In an online game that have girls asking for virtual money 95%+ of those girls are probably male irl. Some of the "female" reps here are probably male irl. This figure is probably much higher for the live casino chat reps. The "Lily" you talked to, his real name is probably "Ganesh" from India. If you've been on the internet for a while, this probably doesn't surprise you.

Yet, it's pretty hard to take out frustration of feeling someone's trying to manipulate you. You don't even know where to direct your frustration. All you know is the proportion of female reps compared to what it should be with regards to the industry is too high. But you don't know who's manipulating and who's not. Let's look at this with numbers, I'm going to use arbitrary numbers here since I don't know what the real ones should be, so just trying to approximate it roughly. Let's say there are currently 85% female reps and considering the demographics of customer base, expertise, and job knowledge it should be 85% male. You know some of these female reps, 15% of all reps, actually deserve to be there, but 70% of all reps do not. In other words in a non-manipulative situation 1/6 of the female reps are supposed to be there. Now instead of 1, you have 6 reps. So on average 5 of those are trying to manipulate you. The problem is you have no clue who is the genuine one and which other 5 are manipulating you, thus harder to know who to point at and say "stop manipulating me"

And there is also the issue of "What if I enjoy being manipulated", similar to "I know they're selling sex but I'd rather have my cocktail waitresses be female than male." Aside from "fake female" issue, this could be a valid point and it depends on personal stance. My personal stance is that when it comes to dealing with money I'd want everything to be manipulation-free. If you find random women (maybe) to be pleasant to talk to, you're better off saving money by not allowing yourself to be manipulated, and use that saved money on stripper, hookers, etc/whatever suits your boat, in my opinion.


I'm sure there's some kind of Freudian meaning to your proposition here, but I feel you're overthinking it. You have also missed out the possibility some may be transgender reps. That would knacker your post, big time!

As for whether they really are females, well that's the joy of online anonymity. Of course, if it bothers you some bright casino may bring CS via videochat or Skype, so you can see yourself being manipulated and by whom. It may shatter your illusions though, when 'sexy Sarah' appears smoothing her beard....:D:D

P.S. If the uncertain gender discomforts you, why not ring CS on the toll-free numbers? You'll know for sure then.......
 
You could always pretend you're a woman and then she'll pretend she's a sexy man and you won't be tempted by his sexy man offers.

Maybe to ease people's minds, support could start showing pictures of animals instead.

Like a picture of a dog.

Hi, how are you today?
"Woof!"
I think I might have broken one of the bonus terms.
"Grrrrr."

Or a parrot.

Hi, how are you today?
"Hi, how are you today?"
I think I might have broken one of the bonus terms.
"I think I might have broken one of the bonus terms."
Hello?
"Hello?"
 
OP obv has a point, I know of an online casino based in Malta where ~29/30 staff are male IRL - yet I have never come across a male name when using their live chat.
 
OP obv has a point, I know of an online casino based in Malta where ~29/30 staff are male IRL - yet I have never come across a male name when using their live chat.

Should I ask how or why you have an employee gender list of this casino? :confused:
 

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