Eesh, way to scare me, Intercasino

[dionysus]

Jinkies. Just got 5 emails back to back to my email informing me 5 deposit attempts failed on my acct. I went to live chat and confirmed the emails were in fact theirs.

Problem is - I havent played there since 2013. So, naturally, I assumed, an ex tried to use my acct (they'd know all my personal details) or someone had hacked my acct.

Anyway, turns out, their system sent some reallllllllllly old failed transactions (we're talking 3 years old here). No biggie end of day. Chat was polite enough. But man, was thinking the worst of an old flame lol....and my general casino security.
Anyway, if anyone else gets any, before you freak out, go to live chat - you might get the same system error.
Cheers.

 

[conker]

Thanks for the heads-up.

I agree, not the kind of meesages you want to be seeing, especially when 5 come through at once!!!

 

[The Dude]

Jinkies?

 

[dionysus]

Jinkies?

I've been working on my usual swearing like the love child of a trucker and a sailor.

 

[Mousey]

I've been working on my usual swearing like the love child of a trucker and a sailor.

Time for a Scooby Snack!

 

[hedgehok]

same here: got 7 mails

 

[Vince Inter]

Hello,

We are aware that you have received a number of emails in the last few hours stating that you have had a declined transaction.

Firstly let us sincerely apologise for these emails sent in error and assure you that no payment was attempted or card used without your expressed authorisation.

Overnight our payments provider; who are a fully authorised and regulated financial institution; updated their database which changed the status of previous incomplete transactions attempted to failed transitions. This action triggered an email notification.

I would like to again assure you that your card/payment wallet were not impacted and no payment attempt was made or called for. The integrity of any of your account information was never compromised.

Let me personally apologise sincerely for any concern this may have caused.

Should you have any further issue please do hesitate to contact my support team.

Yours sincerely

Peter
Chief Executive Officer
InterCasino