Connect To Casino....Do Not Play

[cipher]

What about players who do not use bonuses? Are they part of the equation here? Would they need to fear being locked out because of "wise" action?

Great Question Bryan. I'm looking forward to this answer.

 

[Casinomeister]

Great Question Bryan. I'm looking forward to this answer.

The thing is, I agree that a casino can choose who they want to do business with, and they have assured me that any player who is too "wise" is given their deposits back and paid their winnings. I'm just curious if this affects non-bonus players as well.

 

[jpm]

So basically, some poor sap who takes them up on one of these incredible match bonuses that are for slots only play (sometimes as much as 700% bonus) then plays slots and has a winning session and cashes in more than twice his deposit will probably get shown the door. That's not really 'wise' play imo.

 

[connectocasino]

What about players who do not use bonuses? Are they part of the equation here? Would they need to fear being locked out because of "wise" action?

No. They won't.

 

[connectocasino]

So basically, some poor sap who takes them up on one of these incredible match bonuses that are for slots only play (sometimes as much as 700% bonus) then plays slots and has a winning session and cashes in more than twice his deposit will probably get shown the door. That's not really 'wise' play imo.

This is completely untrue. Look at the site right now, there's a 500% bonus which works for blackjack/video poker and all other games except Baccarat, Craps, Pai Gow Poker, Roulette and War.

You do not have permission to view link Log in or register now.

 

[bethug]

john spears, if i dont take a bonus , how many times do i have to play thru the depoist and how fast will i get my winnings

 

[RobWin]

One Shady Outfit !!

Casinomeister helped my wife collect a payout last October from this shady bunch and it appears that nothing at ConnecttoCasino has changed since then except for their terms and conditions which change weekly. The managers name at that time was Keith. The payout was for $5,000.00 I believe, and this bunch tryed to use every excuse in the book to get out of paying her but they finally did pay after she told them that she was going to go on every forum board on the internet and tell her story. There is probbaly a thread somewhere here about that issue.

 

[connectocasino]

john spears, if i dont take a bonus , how many times do i have to play thru the depoist and how fast will i get my winnings

Bethug,

No bonus no playthrough. Winnings will be paid within 1-2 business days for non bonus customers.

 

[Jblack]

John

John,

what does not make sense is...


If you do NOT ban players for being "wise" that do NOT redeem bonuses and pay them in 1-2 days.

And you can and do ban players who DO redeem bonuses, win, and the ban them and delay there winnings for 30 days. When the player has NOT violated any of your terms.

THEN WHY NOT MAKE THE "WISE" PLAYERS INELIGABLE TO REDEEM FURTHER BONUSES? Should be simple enough for any RTG casino operaters

or is the plan, just to delay valid payouts?

 

[Clayman]

THEN WHY NOT MAKE THE "WISE" PLAYERS INELIGABLE TO REDEEM FURTHER BONUSES? Should be simple enough for any RTG casino operaters or is the plan, just to delay valid payouts?

Well, see, if he leaves an account active to just play then he can't impose a fine on the affiliate who referred the banned player as per their terms:

"Affiliates shall not be paid for "banned players". Rather, fines may be imposed on affiliates that consistently send us players that get banned."

This way, when a player is incredibly lucky enough to actually win on these incredibly crappy bonuses, he can get the winnings out of the affiliate. This way Connect- To actually wins even when they lose.

That'd be my guess.

 

[jpm]

I think Clayman hit the nail on the head with that one. :notworthy

Excellent deductive reasoning Holmes!

 

[cipher]

Well, see, if he leaves an account active to just play then he can't impose a fine on the affiliate who referred the banned player as per their terms:

"Affiliates shall not be paid for "banned players". Rather, fines may be imposed on affiliates that consistently send us players that get banned."

This way, when a player is incredibly lucky enough to actually win on these incredibly crappy bonuses, he can get the winnings out of the affiliate. This way Connect- To actually wins even when they lose.

That'd be my guess.

This is nothing but a CLIP JOINT, but the thing that really concerns me is all of these payments that this group is suppose to be making to various and assorted players it's an absolute "PONZI GAME."

 

[connectocasino]

THEN WHY NOT MAKE THE "WISE" PLAYERS INELIGABLE TO REDEEM FURTHER BONUSES? Should be simple enough for any RTG casino operater

There's nothing we can do if the 'wise' players find a coupon code and redeem it. Once they win, I'm sure you'll be quick to jump and say "Pay them, who cares if you told them they can't redeem bonuses. They were able to get through and they won. Pay them immediately."

We don't want to take chances.....

Cipher, this diarrhea of the mouth you have seems to grow and grow. Keep spewing crap. My guess is that Max told you to behave or take a hike off WOL and now you're poisoning this place with your nonsensical crap. Not long before you and your BS ramblings are kicked off every sensible message board on the internet.

 

[caruso]

The casino can chose who they do business with. Locking accounts is an agressive way of going about it and it alienates players no end but at the end of the day if they chose that option, rather than the "coupon block" alternative (VERY preferable), it's their decision.

I think all legitimate claims here have been settled. The claim that initiated this thread was settled quickly. The other claim presented turned out to be a mistake on the part of the player. Some payments have been excessively long drawn out - but they've been settled. If I'm wrong on that, please correct me.

My own dealing with the boss Vince was very amicable. At that point I was quite nicely ahead (sadly, no longer true) so if he were "anti-winner" it didn't manifest itself.

As long as they pay their legitimate debts and respond positively to legitimate complaints, I don't see there being too much of a problem. If a casino offers bonuses, they have to have rules. If players don't follow the rules because they can't be bothered, fail to keep up to date with changes, are not linguistically up to the job etc ad inf, that can't be laid at the casino's door. Bonuses have rules - it's a fact of OC life.

That said: I have some problems with their "rules page" which I think should be looked at:

1) I have never understood that "logout to zero out" rule. Never mind, it's old history now. It works against gamblers' instincts, however, and is a bit unfair.

2) The following is COMPLETELY unacceptable: "In the event that your account is banned and you have not violated any of the rules stated at this website then these are the steps accounting will follow to complete our business with you (in chronological order) : 1> All bonuses will be revoked"

You cannot revoke any part of an otherwise legitimate cashout because you decide after the event that a legitimate winning player should be paid less than he's legitimately owed. That is a classic ROGUE rule. I do NOT believe this rule has been applied, however. If it has, I'm not aware of any cases. Again, correct me if I'm wrong.

3) The following is almost completely incorrect: "The precedent for the "account banning" rules was set when the entire country of Denmark was banned. As is common knowledge now, all winnings were paid out within the specified 30 days. We have come to understand from several industry experts that this rule is unique at Connect To Casino because almost all other casinos cheat the players out of their winnings when they ban them."

4) The "bonus abuse" paragraph is awful and the graphic is plain silly.

John has taken a lot of unnecessary flack in this thread. I hope the above constructive points are taken in the spirit in which they're offered.

 

[connectocasino]

I hope the above constructive points are taken in the spirit in which they're offered.

They are In fact, management has decided to accept 2 of your suggestions. Look for the changes this week!!

1) I have never understood that "logout to zero out" rule. Never mind, it's old history now. It works against gamblers' instincts, however, and is a bit unfair.

#1 We can't change this. This is to save accounting & reporting nightmares and most players are aware of it.

2) The following is COMPLETELY unacceptable: "In the event that your account is banned and you have not violated any of the rules stated at this website then these are the steps accounting will follow to complete our business with you (in chronological order) : 1> All bonuses will be revoked"

#2 Agreed. That clause will be removed.

3) The following is almost completely incorrect: "The precedent for the "account banning" rules was set when the entire country of Denmark was banned. As is common knowledge now, all winnings were paid out within the specified 30 days. We have come to understand from several industry experts that this rule is unique at Connect To Casino because almost all other casinos cheat the players out of their winnings when they ban them."

#3 is correct as far as Connect To Casino is concerned. We were not involved in the mess with "Vegas Strip" and that group's banning of the players. We did pay all the Danes we banned within 30 days.

4) The "bonus abuse" paragraph is awful and the graphic is plain silly.

#4 The bonus abuse paragraph and graphic will be removed.

 

[Jblack]

There's nothing we can do if the 'wise' players find a coupon code and redeem it. Once they win, I'm sure you'll be quick to jump and say "Pay them, who cares if you told them they can't redeem bonuses. They were able to get through and they won. Pay them immediately.

What I was trying to say in simpler terms were, as Caruso stated that perhaps a better way to handle it is to lock the player from using the "redeem coupon' option in the cashier section. It is possible.

 

[jpm]

Of course its possible to prevent so called 'wise' players from using coupons. To say you can't do it simply isn't true. I've played at alot of RTG casinos and a couple of them decided I was a bonus abuser. Now whenever I try to use a coupon code, it pops up a message saying 'Coupon cannot be redeemed at this time, please call customer support'. I call and they say 'sorry, no more bonuses for you'. But I can still deposit and play with my money if I like.

 

[jetset]

"Cipher, this diarrhea (sic) of the mouth you have seems to grow and grow. Keep spewing crap. My guess is that Max told you to behave or take a hike off WOL and now you're poisoning this place with your nonsensical crap. Not long before you and your BS ramblings are kicked off every sensible message board on the internet."

Bloody hell, John you're representing your company as it's spokesman and addressing a public audience here - is this the way to comport yourself? And WOL has nothing to do with this.

Cipher is a longtime member of both WOL and this board and I think your momentary loss of corporate propriety should be withdrawn. I commend your commitment in the sometimes heated arena of communicating directly with the players, and the provocation at times may be severe from individuals, but you have to remember you're the company speaking.

 

[cipher]

There's nothing we can do if the 'wise' players find a coupon code and redeem it. Once they win, I'm sure you'll be quick to jump and say "Pay them, who cares if you told them they can't redeem bonuses. They were able to get through and they won. Pay them immediately."

We don't want to take chances.....

Cipher, this diarrhea of the mouth you have seems to grow and grow. Keep spewing crap. My guess is that Max told you to behave or take a hike off WOL and now you're poisoning this place with your nonsensical crap. Not long before you and your BS ramblings are kicked off every sensible message board on the internet.

Man the truth hurts doesn't it John? Look, I've been on the scene long before Connect to Casino came on the scene and I'll be on the scene long after Connect to Casino's departure, which with any luck and your continued running of the mouth won't be that much longer.

 

[connectocasino]

Bloody hell, John you're representing your company as it's spokesman and addressing a public audience here - is this the way to comport yourself? And WOL has nothing to do with this.

Cipher is a longtime member of both WOL and this board and I think your momentary loss of corporate propriety should be withdrawn. I commend your commitment in the sometimes heated arena of communicating directly with the players, and the provocation at times may be severe from individuals, but you have to remember you're the company speaking.

Just to clear this up. This was my personal opinion on Cipher. Connect To Casino bears no malice towards anybody leave alone him.

The problem is that he and a couple others make it very personal. He never ever stops hammering me and he never has anything of any substance to say so I can't even respond.

I apologize anyway. I am speaking on behalf of Connect To Casino and I should keep my personal opinions to myself.

 

[jetset]

You get my personal applause for being man enough to do that. It ain't easy on the message boards for corporate spokesmen like Wim and yourself, but it is imv good to have the channel of direct communication that you make available through your presence.

 

[caruso]

Good one

The policies page looks a lot better - nice of you to implement those suggestions. FWIW, I find both promo and policies pages perfectly acceptable now. That two clear links to the policies page are included in the promo page is additionally good - and not at all RTG standard. There have been, still are and no doubt will always be RTGs which go out of their way to MISlead and con players by burying additional, vital information way down obscure pages with no links provided on the main pages and therefore no realistic way for players to know of their existence, effectively leading the players to sign up to terms they know nothing about. The Angelciti blackjack clause from last year is one that comes to mind.

 

[connectocasino]

I appreciate it Caruso & Jetset. This is why we disagree with other operators when they say responding directly on the forums is a thankless and pointless job.

Thank you for proving us right.

 

[case]

I just read the T&C page for connectoCasino.

The third paragraph says, "If you happen to redeem a bonus the maximum withdrawal you may receive is 5 times the amount of the bonus redeemed and the rest of the money will be removed from your account when the withdrawal is processed."

So let's say someone deposits $10,000 and takes the 25% whale bonus. If I read this right, they cannot withdraw more than $12,500, no matter how much they win. (Presumably, the $2,500 bonus is removed before applying this rule).

Is my understanding flawed, or am I parsing this properly?

Also, I think there may be a typo in your example...

"For example:
If you win: If you deposit $ 100 and get a 20% bonus (That makes your total $ 120) and you win $ 20 then your withdrawal amount may not exceed $ 120. ($ 100 + 20 + 20)."

($100 + 20 + 20) is $140. Should this be ($100 + 20 +20 - 20)?


Pretty much still,

 

[spybarbie]

Honey, keep dreaming

Then she'll want us 'funny guys' to help.

You think that I may ask YOU for help although you can't even help yourself?!
Woohoohoo, keep your dreams, find a girl or any plastic puppet to express your sexuality but stop to bother any woman who makes you scared to death which really seems to include all the women in the world, HAHAHA!!!

Bye, Bye ... JPM Babe ***LOL***