Resolved ChipStars vs angry mob

[dmr]

Do i believe Trustpilot Reviews. No.

But do notice a review from a UK player in April praising Chipstars and the review clearly states they accept UK players. The review has a thank you reply from the Chipstars team thanking them for their praise. So not going into whether they now accept UK players, whether it is right or wrong, merely pointing out that 2 months ago they themselves did not seem to have a problem with a gambler thanking them and clearly stating they accept UK players so pretty obvious they did then.

dmr being curious. When was it you lost the 27k at the casino. Recently or a while back.

Between the end of April and the beginning of June this year.

 

[paul7388]

Between the end of April and the beginning of June this year.

Thought it was recently. And i gather from reading on here that you have a gambling problem hence the reason you played there as they accepted you. Also see you have said it is under control just sites like this let you gamble.

So i could see why you would be upset at losing so much when they should not have let you play. Fair enough if you are not clued up and out of addiction found a site that would take you and gambled away not realising you should not be able to play there and found out afterwards that in your words it is illegal they took your bets.

But makes me wonder why you have about 20 similar responses on trustpilot to different casinos, mystake for one , over about an 18 month period. Over a year before you lost at chipstars. All fairly long posts stating same as on here how they are illegal companies and breaking the law etc. same as in your posts on this forum.

So why when you are obviously fully aware of casinos would you ever have played there.. You posted over a year ago about how these casinos are scam and the people posting about them are simply giving money to Russian criminals, You have responded on trustpilot many times to people about various casinos and how they should not be playing at these scam casinos that are acting illegally.

Yet you decided to give another one £27k two months ago.

 

[Deeplay]

Thought it was recently. And i gather from reading on here that you have a gambling problem hence the reason you played there as they accepted you. Also see you have said it is under control just sites like this let you gamble.

So i could see why you would be upset at losing so much when they should not have let you play. Fair enough if you are not clued up and out of addiction found a site that would take you and gambled away not realising you should not be able to play there and found out afterwards that in your words it is illegal they took your bets.

But makes me wonder why you have about 20 similar responses on trustpilot to different casinos, mystake for one , over about an 18 month period. Over a year before you lost at chipstars. All fairly long posts stating same as on here how they are illegal companies and breaking the law etc. same as in your posts on this forum.

So why when you are obviously fully aware of casinos would you ever have played there.. You posted over a year ago about how these casinos are scam and the people posting about them are simply giving money to Russian criminals, You have responded on trustpilot many times to people about various casinos and how they should not be playing at these scam casinos that are acting illegally.

Yet you decided to give another one £27k two months ago.

Yep and when the OP runs out of energy or things to say about this casino and gets over the loss they will no doubt find another offshore casino to deposit at knowing they have no UK licence and if they win great the forums and trust pilot will be silent. If not then rinse and repeat. Sorry OP you knew what you were doing - you took a chance instead of trying to work on your addiction and accept responsibility and now crying wolf. Get over it - your money is gone never to return. Hope you get real help to overcome what is clearly a very difficult compulsive addiction you are struggling with. And the answer is not trying to get your deposits back through some veiled attempt of a moral crusade against none licenced none UK casinos.

 

[Deeplay]

I'm looking for some help with chipstars.bet T&C's so if their Rep, Bojan or anyone else would like to give me their opinions it would be very welcome.

According to chipstars.bet and any affiliate websites they were formed in May 2021 and operated under the Curacao Master License 8048/JAZ

Here are a selection of their T&C's as of today 28/06/22

1.3.1 the Rules For All Sports Bets on the DBG Sportsbook as set out under the general Help section (“the Betting Rules”);

Does anyone know who DBG Sportsbook are?

1.8 The Terms of Use govern Your contract with the Operator and will come into effect on 1 august 2015 For the avoidance of doubt, each and all sections of the Website and Telebetting are governed by the Terms of Use, and You should ensure at all times that Your use of the Services is in accordance with the Terms of Use.

A couple of points. Why would there T&Cs come into effect almost 7 years BEFORE they began? And why the mention of Telebetting when they clearly don't offer it? Telebetting is mentioned numerous times in the T&C's

7.3 We are required by our license to inform customers about what happens to money which we hold on account for You, and the extent to which such money is protected in the event on insolvency. Money deposited by You to Your Account will be held in a bank account and/or escrow account which will be kept separate from our company funds. Money in Your Account are not insured, guaranteed, sponsored or otherwise protected by any deposit or banking insurance system or by any other similar insurance system. As such, money in Your Account is not protected in the event of insolvency. This meets the Gambling Commission’s requirements for the segregation of customer funds at the level: basic segregation.

This reads as a copy and paste from a UK GB website as Curacao license holders certainly aren't required to do the above to the best of my knowledge.

9.2.2 When using Telebetting, your bet will be read back to you and you will be asked to confirm that it is correct to our telephone agent.

More Telebetting nonsense as the only phone number mentioned anywhere on their website is a fake UK one +44 1158 88 2716

12.4.3 In our reasonable opinion your continued use of the Services may be detrimental to our regulated status, including our continued ability to be licensed by the Gambling Commission and/or the Gibraltar Gambling Commissioner;

Therefore in chipstars.bet "own" words they are saying in their T&Cs that they are licensed by the UK Gambling Commission AND Gibraltar Gambling Commissioner. If that was the case then there would be no problem with UK customers then.

24.2 We are required by law (in particular the Data Protection Act 2004) to comply with data protection requirements in the way in which we use any personal information collected from You in Your use of the Services. We therefore take very seriously our obligations in relation to the way in which we use Your personal information.

Again why would a company licensed in Curacao be quoting the Data Protection Act of 2004 which relates to Gibraltar?

Chipstars accepts bets made online. Bets are not accepted in any other form (email, telephone, fax, etc.) and if received will be void, win or lose.

So why the need for a load of Telebetting T&Cs?

A lot of their betting rules are copy and paste jobs from betway, amongst others

I'm sure this isn't uncommon though with Curacao casinos?

11. What will happen to my account if it isn't verified?​

Until you get verified you can use play money to check out the platform and gameplay. After you get registered you can make a deposit and receive deposit bonus and get included in the VIP program.

That's very strange as my account is STILL UNVERIFED but I was able to deposit over EUR27,000 in less than a month. Trust me it definitely wasn't play money . I did get included in the VIP program though.

8. Is Chipstars a Legal and Regulated Online Gambling Site?​

Chipstars.bet is licenced through Games & More BV, under the licence No. 8048/JAZ issued to Curacao E-Gaming, Authorised and Regulated by the Government of Curacao. Chipstars.bet is operated by Games & More BV, a company registered in Curacao with the Commercial Register of Curacao No. 149948, and having its registered address at Pareraweg 45, Willemstad, Curacao.

9. Chipstars prohibits the use of its services​

by people in the following countries: USA, France, Netherland, Singapore, Curacao.

So clearly no mention of the UK in the prohibited list.

My thoughts, which are preciously that, is that ALL chipstars.bet T&C's have been copied from a 3rd party and they have just not done their proof reading very well. Either way their T&C's full of lies ,whether intentional or not.

Apologies for the length of the post but I'm not forcing anyone to read it

Is that also your view on all the other casinos over the last year or more where you have found them to be in some kind of breach of UK law ? Im not sure what your trying to achieve here - but you clearly have a track record of choosing offshore casinos to gamble at. Your posts now seem to be bordering on the obsessive or at the very least your trying to slam the casino into giving you a refund just to silence you. Time to take resposnabilty for you own actions I think.

 

[dmr]

Thought it was recently. And i gather from reading on here that you have a gambling problem hence the reason you played there as they accepted you. Also see you have said it is under control just sites like this let you gamble.

So i could see why you would be upset at losing so much when they should not have let you play. Fair enough if you are not clued up and out of addiction found a site that would take you and gambled away not realising you should not be able to play there and found out afterwards that in your words it is illegal they took your bets.

But makes me wonder why you have about 20 similar responses on trustpilot to different casinos, mystake for one , over about an 18 month period. Over a year before you lost at chipstars. All fairly long posts stating same as on here how they are illegal companies and breaking the law etc. same as in your posts on this forum.

So why when you are obviously fully aware of casinos would you ever have played there.. You posted over a year ago about how these casinos are scam and the people posting about them are simply giving money to Russian criminals, You have responded on trustpilot many times to people about various casinos and how they should not be playing at these scam casinos that are acting illegally.

Yet you decided to give another one £27k two months ago.

Because that is what an addict does. I have already taken responsibility for my actions but as I have previously stated it is a two way process.I have never ‘free rolled” in my life. I can assure you I know it is madness to play on an unlicensed/unregulated site where if you win you will not be paid and if you lose that’s it, so tbh it’s actually these sites that do the “free rolling”. I have only ever won once ( which is hardly a shock as an addict the cycle is lose and chase your losses, win and your stakes increase until you are back chasing your losses) and the casino I won at processed my 5 figure withdrawal and the money never arrived. So they kept my deposit and winnings. They then proceeded the laugh and taunt me saying there was nothing I could do and they had thousands of new websites ready to launch if any got closed down. If anyone thinks these unlicensed/unregulated sites don’t free roll addicts then you are deluded. I will continue to try and expose and attempt to shut down as many rogue sites as possible, chipstars.bet being one of them.

 

[dmr]

Is that also your view on all the other casinos over the last year or more where you have found them to be in some kind of breach of UK law ? Im not sure what your trying to achieve here - but you clearly have a track record of choosing offshore casinos to gamble at. Your posts now seem to be bordering on the obsessive or at the very least your trying to slam the casino into giving you a refund just to silence you. Time to take resposnabilty for you own actions I think.

Read my reply to paul7388 as it applies to your posts..as for a ‘track record’ of offshore casinos when you are registered with GamStop and have your bank block all genuine gambling transactions as an addict there’s only one place to go and they certainly welcome you with open arms.

 

[Deeplay]

Because that is what an addict does. I have already taken responsibility for my actions but as I have previously stated it is a two way process.I have never ‘free rolled” in my life. I can assure you I know it is madness to play on an unlicensed/unregulated site where if you win you will not be paid and if you lose that’s it, so tbh it’s actually these sites that do the “free rolling”. I have only ever won once ( which is hardly a shock as an addict the cycle is lose and chase your losses, win and your stakes increase until you are back chasing your losses) and the casino I won at processed my 5 figure withdrawal and the money never arrived. So they kept my deposit and winnings. They then proceeded the laugh and taunt me saying there was nothing I could do and they had thousands of new websites ready to launch if any got closed down. If anyone thinks these unlicensed/unregulated sites don’t free roll addicts then you are deluded. I will continue to try and expose and attempt to shut down as many rogue sites as possible, chipstars.bet being one of them.

Actually its not a two way process. It comes down entirely to the person who is struggling to beat there own addiction and enter into and stay in recovery. There will always be temptations - always will be places to gamble at outside of the UK - and sorry I dont buy it that your only focus is to try close down as many of these sites as possible.

For the record I have played at quite a large number of none UK offshore crytpo casinos and have never not been paid. It is not without risk - and I have never said it was. But say to say "where if you win you will not be paid" is not actually true. Sure they are some very bad clip joints out there in web-land. But also some who do pay like clockwork usually within minutes. Is it ethical ? i have no idea - some would say gambling in itself is not ethical - but we all make our "own" choices. E.g each time I have gambled I take full responsibility for my own actions / win or loose.

 

[dmr]

Is that also your view on all the other casinos over the last year or more where you have found them to be in some kind of breach of UK law ? Im not sure what your trying to achieve here - but you clearly have a track record of choosing offshore casinos to gamble at. Your posts now seem to be bordering on the obsessive or at the very least your trying to slam the casino into giving you a refund just to silence you. Time to take resposnabilty for you own actions I think.

I have merely pointed out a casino whose T&Cs are completely nonsense and appear to be taken from a 3rd party site. Do you not think that casinos should be held to account if they are rogue or in a lot of people on this forums words ‘unethical’?

 

[Deeplay]

Read my reply to paul7388 as it applies to your posts..as for a ‘track record’ of offshore casinos when you are registered with GamStop and have your bank block all genuine gambling transactions as an addict there’s only one place to go and they certainly welcome you with open arms.

Yes of course they will welcome you with open arms - its a business. If you really think its not ethical then quit. But you kind of prove my point about taking responsabilty for your own addition. The battle will only be won within you. You will not pull one casino down - and even if you did - they would regroup / restart within a very short time. But alas my guess here is (and I really hope I am wrong) but my guess is when you have got over the emotional impact of this loss - you will find another offshore casino to gamble at.

 

[goatwack]

Really not sure what this neverending crusade brings about, if by the OP's own admission, one casino closing ensures another one being opened elsewhere in some weird whack-a-mole cycle.

Surely better achieved by not constantly feeding them, and seeking other ways to address one's self-confessed gambling issues. That will have a greater effect in terms of their ability to operate, and them being able to scam other players in future.

Might take a while, and the UKGC have all but absolved themselves of this scourge, but if less people played at these grey clipjoints, then over time you'd think there'd be less of them, shirley

 

[Deeplay]

I have merely pointed out a casino whose T&Cs are completely nonsense and appear to be taken from a 3rd party site. Do you not think that casinos should be held to account if they are rogue or in a lot of people on this forums words ‘unethical’?

Does not matter if I think they should be held accountable or not. Hard fact of life is they exsist in almost every corner of the world. What I do is choose where and when I play. I take risks - and at times when I dont wanna take risks I dont gamble. What your trying to imply is your on a crusade of some kind of rid the world of the evils of offshore gambling. Which sorry I think is horseshit. The fact is you lost 27k and are looking for a way out or someone to blame. In the end you chose to depost no one forced you. But alas by everything you said I think you wont understand what it really takes to live with such an addiction until you are truly at rock bottom - which again I really hope I am wrong about.

 

[Deeplay]

Really not sure what this neverending crusade brings about, if by the OP's own admission, one casino closing ensures another one being opened elsewhere in some weird whack-a-mole cycle.

Surely better achieved by not constantly feeding them, and seeking other ways to address one's self-confessed gambling issues. That will have a greater effect in terms of their ability to operate, and them being able to scam other players in future.

Might take a while, and the UKGC have all but absolved themselves of this scourge, but if less people played at these grey clipjoints, then over time you'd think there'd be less of them, shirley

Yeah but even if every offshore casino was somehow blocked to UK players (which at the moment is impossible as it would take around 2 minutes to get around any geo block ) but even if it did they are millions of others around the world who would happily cough up the rent money and Jonnys bank savings to have a gamble. Prohabition never works and where there is a casino there will always be people willing to play them. And the way crypto is going - its more like more and more players from the UK are choosing offshore over onshore. I for one will never put another penny in a UK casino. But do enjoy indulging in my degenerate addiction from time to time at xyz curaco clip joint .com

 

[dmr]

Does not matter if I think they should be held accountable or not. Hard fact of life is they exsist in almost every corner of the world. What I do is choose where and when I play. I take risks - and at times when I dont wanna take risks I dont gamble. What your trying to imply is your on a crusade of some kind of rid the world of the evils of offshore gambling. Which sorry I think is horseshit. The fact is you lost 27k and are looking for a way out or someone to blame. In the end you chose to depost no one forced you. But alas by everything you said I think you wont understand what it really takes to live with such an addiction until you are truly at rock bottom - which again I really hope I am wrong about.

I have lost over 750,000 in my lifetime so I don’t think another 27,000 is going to make that much difference in the grand scheme of things. What started out as a post to chipstars rep to answer some simple questions, which incidentally he had never done had now turned into a thread that couldn’t be further from where it started. You know absolutely nothing about my life so don’t judge me just as I won’t judge you I you want to have a ‘degenerate’ bet with an unlicensed casino in Curaçao?

 

[Deeplay]

I have lost over 750,000 in my lifetime so I don’t think another 27,000 is going to make that much difference in the grand scheme of things. What started out as a post to chipstars rep to answer some simple questions, which incidentally he had never done had now turned into a thread that couldn’t be further from where it started. You know absolutely nothing about my life so don’t judge me just as I won’t judge you I you want to have a ‘degenerate’ bet with an unlicensed casino in Curaçao?

I don't judge I just voice my opinion. And yes each to there own and no one can know a persons own full story I get that. But whatever I do wish you well with moving forwards with what ever path you think is right for yourself.

 

[dmr]

I don't judge I just voice my opinion. And yes each to there own and no one can know a persons own full story I get that. But whatever I do wish you well with moving forwards with what ever path you think is right for yourself.

?

 

[justdoit]

Do i believe Trustpilot Reviews. No.

But do notice a review from a UK player in April praising Chipstars and the review clearly states they accept UK players. The review has a thank you reply from the Chipstars team thanking them for their praise. So not going into whether they now accept UK players, whether it is right or wrong, merely pointing out that 2 months ago they themselves did not seem to have a problem with a gambler thanking them and clearly stating they accept UK players so pretty obvious they did then.

dmr being curious. When was it you lost the 27k at the casino. Recently or a while back.

fake , that Review is not from UK, his from Morocco, way someone from Morocco cares if this casino accept UK players ? is simple tell UK players they can play in this casino, free advertisement to target UK players

 

[goatwack]

I'm not even sure what's happening anymore

Does Trustpilot have a UK licence? Are the Teletubbies unethical? Is Morocco fake? Who the fuck knows! ?‍

 

[Deeplay]

I'm not even sure what's happening anymore

Does Trustpilot have a UK licence? Are the Teletubbies unethical? Is Morocco fake? Who the fuck knows! ?‍

 

[paul7388]

fake , that Review is not from UK, his from Morocco, way someone from Morocco cares if this casino accept UK players ? is simple tell UK players they can play in this casino, free advertisement to target UK players
View attachment 169291

It does not matter where the review was from. Or whether it was a real review.

It was the reply from chipstars not the review I was mentioning. The fact there response is showing yes they will accept UK players.

 

[justdoit]

I'm not even sure what's happening anymore

Does Trustpilot have a UK licence? Are the Teletubbies unethical? Is Morocco fake? Who the fuck knows! ?‍

way someone from Morocco cares if they accept UK players in this casino

 

[slot_zombie]

I'm not even sure what's happening anymore

Does Trustpilot have a UK licence? Are the Teletubbies unethical? Is Morocco fake? Who the fuck knows! ?‍

27k prize if you uncover the answers.

 

[maxd]

... But makes me wonder why you have about 20 similar responses on trustpilot to different casinos, mystake for one , over about an 18 month period. Over a year before you lost at chipstars. All fairly long posts stating same as on here how they are illegal companies and breaking the law etc. same as in your posts on this forum. ...

Excellent work! He's

You do not have permission to view link Log in or register now.

for those that want to have a look.

FWIW that has been one of the primary complaints I've heard from the casino people (in private), that he knows full well what he is doing because he's systematically done it elsewhere and is very much in the habit of getting his money back for raising hell.

 

[dmr]

Excellent work! He's

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for those that want to have a look.

FWIW that has been one of the primary complaints I've heard from the casino people (in private), that he knows full well what he is doing because he's systematically done it elsewhere and is very much in the habit of getting his money back for raising hell.

Would you care to tell me what you’ve heard from the casino in a PM as there are two sides to every story. ‘Rasing hell’ are you serious? If informing people from the UK to avoid unlicensed/unregulated/unethical and unscrupulous websites is considered ‘hell raising’ them I’ll have to plead guilty. I also thought that was exactly what this site does by having a Rogue/Blacklisted section of casinos?

 

[maxd]

Would you care to tell me what you’ve heard from the casino in a PM as there are two sides to every story. ‘Rasing hell’ are you serious? If informing people from the UK to avoid unlicensed/unregulated/unethical and unscrupulous websites is considered ‘hell raising’ them I’ll have to plead guilty. I also thought that was exactly what this site does by having a Rogue/Blacklisted section of casinos?

Quite so, except we don't go around extorting money out of people under threat of bad publicity. And no, I most certainly won't share the casino's PMs or anything else with you.

Whether you have gambling addiction issues or not is beside the point AFAIC: you have routinely gone after offshore casinos that will accept your bets and judging from what I've seen thusfar you pressure and harass them for your deposits to be returned when you lose. That in itself, your systematic process, is enough to get you kicked to the curb IMO.

I wonder, do you also do this when you win and are paid? Do you return your winnings, demand your deposits back and express your outrage at their bad behaviour for taking your bets in the first place? I rather doubt it. Either way though you've clearly got an agenda going here and I strongly suspect it's a profitable one for you in the long run.

If you really are just in this to "inform people from the UK to avoid unlicensed/unregulated/unethical and unscrupulous websites" then start a website and publish your findings there. Vastly more effective than what you have been doing. Except you won't be getting your deposits back for long because your game will be known and the casinos will tell you to get stuffed, and rightly so.

Play the "woe is me and look at all the bad people" routine somewhere else, SVP.

 

[dmr]

Brilliant. Very much appreciated and I look forward to reading their answer.?

OK. So let's stop the finger pointing and waffle here along with the tetchiness.

Without using perjorative language about license or any other innuendo, I will ask @ChipStars Casino :

Prior to or during your membership of CM, have you been allowing UK players to gamble at your casino?

There. Simple.

@dunover
Did chipstars.bet ever supply you with an answer to above question?