Central Databases?

[heatherad]

Might be a good idea to remove your casino login name from your post

 

[Norseman1]

Pretty poor

If thats the best they can come up with then i would remove my deposit alex and play at a more trustworthy site .

 

[Alexishot69]

frustrated

So i wrote yet another email to the palace group as i played at JPIAF heres the email i wrote this time...


Sorry for concacting u again. However i feel i must as according to another mg casino my name appears on a responsible gaming database now as ive only played with urselves and 32red it dosent take a genius to work the rest out. I specifically asked for my acct to be closed as i was unhappy with the % payout no other reason so please can u amend this ludicrous situation plz

Hi there Alexandra,

Thank you for contacting The Palace Group.

As mentioned to you before, we have not added you to any list. We merely closed your casino account as requested.

Should you require any further assistance, we are available 24 hours a day, 7 days a week, for your convenience.

Kind regards,

Lee-Anne

Guest Services

So theres something a bit far fetched here as i know it wasnt 32red that done this so obviously theres amistake somewhere along the line which needs addressing ..be interesting to see the outcome of this.

 

[Rusty]

Why is it you were able to deposit, have they said?
Have you had your deposit returned to you yet or have they asked you how you would like to be refunded?

If it was about responsible gaming then you should not of been allowed to deposit in the first place and even after you did you should have received a full explanation of why your account was locked and an explanation as to how your deposit would be returned.

Surprised at Simmo's stance on this as I agree with him usually, people do work over Xmas you know Simmo, it is not unheard of.
They could at least pay to have someone on call.

Sorry you had such a crappy deal over Xmas Alexis

 

[AussieDave]

Key staff are those necessary to handle the basic operational needs of the casino - which include support, processing, and fraud. At the very least, someone who can make any operational decisions.

Don't mean to steer this OT. But these are some of the truest words written.

I've been bangin this drum for years. If online casinos want to be considered equal to their land based counterparts then it's about time they lose the Mon-Fri 9-5 mindset.

To me the most frustrating thing is being told by support that no one can take care of this issue. It has been escalated to such and such who can only deal with this Monday morning. Which is normally followed by this response...You have to understand Sir it's 4:30am and no one here has the authority to make this decision.

Even with VIP status I've coped the same BS.

I suppose if nothing changes nothing changes. Meaning if people accept this from online casinos then they ain't going to rectify the obvious problems with out of business hours & their supposedly 24/7 support.


Cheers

T

 

[Alexishot69]

Acct

Why is it you were able to deposit, have they said?
Have you had your deposit returned to you yet or have they asked you how you would like to be refunded?

If it was about responsible gaming then you should not of been allowed to deposit in the first place and even after you did you should have received a full explanation of why your account was locked and an explanation as to how your deposit would be returned.

Surprised at Simmo's stance on this as I agree with him usually, people do work over Xmas you know Simmo, it is not unheard of.
They could at least pay to have someone on call.

Sorry you had such a crappy deal over Xmas Alexis

The answer to all these are as much a mystery to me now as they were when my acct was locked on xmas eve..if this was as you rightly say an issue then they shouldnt be allowed to take deposits yet to be honest as i keep saying theres obviously an error here and im the player suffering...this has been in my honest opinion handled scandalously badly from the casinos end and should serve as a warning oto other layers thinking of playing there..

 

[Simmo!]

Surprised at Simmo's stance on this as I agree with him usually, people do work over Xmas you know Simmo, it is not unheard of.
They could at least pay to have someone on call.

I guess it's because I've run a couple of businesses and done the whole call-out thing so I see the problem from a business angle. And I know how important it is to keep your employees happy too. In general, you have to balance keeping the business functional, customers happy and staff happy so there have to be lines drawn, and as I said before you can't keep everyone happy all the time.

In the case of casinos, I know security is kept very seperate from support for obvious reasons. I also think that in the case where a new player is flagged up as a potential security risk, on balance, a casino might decide that it makes better business sense to let the security staff have Xmas off on the basis that these problems can generally wait 3 or 4 days. You will generally find the same thing happens at weekends with security and accounts staff.

Or look at it this way: if you ran a casino, would you want to interrupt a member of your staff's Xmas and get them to go in to investigate a new player with a 50 deposit (no offence Alexis), or would you just say don't worry - it can wait for 3 days? Some will, some won't.

Don't get me wrong here - I think Alexis has a legitimate complaint. What the casino did wrong here was not to email the player immediately, explain the situation and apologise. Where I decided to speak up was when it was suggested that all the staff, not just support, should work Xmas in order to cater for every eventuality that could, maybe, crop up.

I'm not saying I'm right. It's just that I think people tend to forget that nasty evil casinos employ real people like you and me too. And sometimes, those people deserve a break.

Just my take - that's all

 

[AussieDave]

Where I decided to speak up was when it was suggested that all the staff, not just support, should work Xmas in order to cater for every eventuality that could, maybe, crop up.

Everyone is entitled to express their opinion and views.

However I'm sorry but I see this as a much larger picture. Something I don't think you've spared the time to really think about.

I'll reiterate a previous statement I made:

To me the most frustrating thing is being told by support that no one can take care of this issue. It has been escalated to such and such who can only deal with this Monday morning. Which is normally followed by this response...You have to understand Sir it's 4:30am and no one here has the authority to make this decision.

It's just that I think people tend to forget that nasty evil casinos employ real people like you and me too. And sometimes, those people deserve a break.

Everyone deserves a break, or holiday. However that's not the issue here.

Let me put it another way a more personal example...

Simmo is driving along the M5 and his car breaks down, it's Christmas eve. He phones the auto club that is supposed to cover him for 24 hour road side assistance. However the customer support rep after hearing he is broken down on the motorway and needs assistance, tells Simmo she is really sorry but it's Christmas and no one can help him. Please be patient we'll attend to you sometime after Christmas.

Now putting this back into relationship of an online casino, which btw this casino in question claims to offer 24/7 support. Last time I checked they accepted wagers all year round.

Why then is it OK for the casino to not at least have a skeleton staff manning operational sections such as player security and other important player support? I'm sure if the server crashed or the payment gateway went ass up in the middle of Christmas dinner that would be sorted out ASAP - as far as I'm aware CSR's are not network engineers or web developers. So someone would be called in to fix the issue.

You see the issue here isn't something that players have placed onto the casino(s), it's a problem that has been manifested by the casinos themselves.

If you going to run an online casino that is open for business 24/7, then in my book, you also need to supply the complete gambit of operational personnel - even if it's only a skeleton staff or at least have someone on the floor that has to power to make operational decisions and choices.

Otherwise your not only doing your players an injustice but also your business & reputation.


Cheers

T

 

[vinylweatherman]

This is probably an entirely MGS issue. Palace Group may not have added names to any database, central or otherwise, but the mere act of account closure could have triggered MGS to itself log Alexis down as a "problem gambler", even though the actual reason for shutting the JPIAF account was down to poor payout percentages.

This shows that CS handled it even more spectacularly badly than at first thought, making Alexis spend Xmas thinking she was a fraudster in the eyes of online casino land, but all that had really happened was an overactive central database taking fright at a 50 deposit.
Assuming this latest reason is true, there is still an inconsistency in that a "problem gambler" even made it as far as the banking pages, surely the account lock should have been nearly instant, with a proper explanation offered, and THEN Alexis told that MGS could only review the case on Monday.

This problem is likely to affect EVERY new account Alexis opens, it may not necessarily be restricted to MGS powered casinos. It all depends on who runs this "problem gambler" database, and which casinos subscribe to it.
This case seems to show that addition to the "problem gambler" database is not done by a casino, but is a somewhaautomated process driven by certain criteria, one of which seems to be asking for another casino account to be closed. Since Palace Group did not add Alexis to the database, then none of the circumstances should have found their way onto it, so it does seem driven by account closure requests alone. It may also be that Palace Group did more than claimed, and did indeed lodge the closure request "centrally" in some form or another, without realising this would lead to this odd occurance with a new MGS casino.

I generally NEVER request an account to be closed, even though I let it linger for years unused (and with a zero balance). This should protect me from this kind of "flagging", as well as make it easier to keep track of accounts so that I do not fall into the trap of opening a "new" account years later at a casino where I have previously closed an account, and get trapped in the "multiple accounts" issue.

 

[chuchu59]

After reading this thread, the best way I can put it is.....

The Gas station is open, but sorry, there is no gas!

Or maybe the gas station is open, gas is available but nobody is here to pump it for you so help yourself but wait the pump is locked

 

[chuchu59]

Everyone is entitled to express their opinion and views.

However I'm sorry but I see this as a much larger picture. Something I don't think you've spared the time to really think about.

I'll reiterate a previous statement I made:






Everyone deserves a break, or holiday. However that's not the issue here.

Let me put it another way a more personal example...

Simmo is driving along the M5 and his car breaks down, it's Christmas eve. He phones the auto club that is supposed to cover him for 24 hour road side assistance. However the customer support rep after hearing he is broken down on the motorway and needs assistance, tells Simmo she is really sorry but it's Christmas and no one can help him. Please be patient we'll attend to you sometime after Christmas.

Now putting this back into relationship of an online casino, which btw this casino in question claims to offer 24/7 support. Last time I checked they accepted wagers all year round.

Why then is it OK for the casino to not at least have a skeleton staff manning operational sections such as player security and other important player support? I'm sure if the server crashed or the payment gateway went ass up in the middle of Christmas dinner that would be sorted out ASAP - as far as I'm aware CSR's are not network engineers or web developers. So someone would be called in to fix the issue.

You see the issue here isn't something that players have placed onto the casino(s), it's a problem that has been manifested by the casinos themselves.

If you going to run an online casino that is open for business 24/7, then in my book, you also need to supply the complete gambit of operational personnel - even if it's only a skeleton staff or at least have someone on the floor that has to power to make operational decisions and choices.

Otherwise your not only doing your players an injustice but also your business & reputation.


Cheers

T

Maybe we should also give Simmo a break. During festive periods especially X'mas, it is well-known that casinos are understaffed. There was no live chat for the Rival casinos I played at. Maybe it was complacency from the casinos that there are no serious issues tha cannot wait a few days that leaves them unguarded. I dont know. However, it is a fact that at these cost-cutting times, I wouldnt offer overtime pay to staff for their attendance during X'mas.

The casinos should learn from this. How on earth did Alexis manage to deposit? If he is new to the casino, obviously he should have failed the registration test and hence wont be able to deposit. If he had an account, surely this would have been locked beforehand if this is the reason advanced by the casino. In this technologically advanced age, even with minimal staff but where important decisions might have to be made, there is always a communication channel left open so that staff can contact their bosses. I would have expected that even if Pat or Ed of 32RED were on holiday, they could still be contacted.

 

[KasinoKing]

I just want to slip in here & say I have to totally agree with Simmo!

What would players prefer; the ability to play 24/7 right through the Xmas break with limited support, or the casino to go off-line for a couple of days?

Probably 99%+ of players would never have any problems & wouldn't even notice the lack of full staff.

IMO the only thing the casino definitely did wrong was not to reply immediately to Alex explaining that the security dept were out until after the holidays and apologising for the delay.

My 2c.

 

[Simmo!]

Simmo is driving along the M5 and his car breaks down, it's Christmas eve. He phones the auto club that is supposed to cover him for 24 hour road side assistance.

To be honest Trezz that's not the best example. You join the auto club because they offer 24 hr assistance. It's not an extra. In your example, it would be more accurate to refer to the person who sold you the car to draw a parallel with the casino here IMO. So it's the salesman who should drop Xmas and come to give you a lift home

A better example is you buy a toy for your kid for Xmas. They unwrap it Xmas day and it doesn't work. Do you expect a member of staff from the store to go in and open it up so you can change it? No, but you're still pissed off with the store obviously.

 

[maxd]

... i have PAB and this sort of roguery i feel is just unacceptable...so i wont say more until this is sorted...alex

Well, obviously you have been "saying more" and normally that would prompt me to drop your PAB in the dumpster, but that's not my quibble here.

My issue is that you have twice submitted PABs and neither time have you completed the PAB form properly.

• Failing to give your full name (twice!) leaves your PAB incomplete and will cause delays.
• Answering the "Who has been contacted at the casino?" question by answering "CS" is not a proper answer, especially since you're quite capable of posting the names of the people you've dealt with here on the boards when it suits you to do so. Again, extra work for us and ... DELAYS!

So let me make this crystal clear:
INCOMPLETE PAB FORMS CAUSE DELAYS AND WASTE OUR TIME.

I can't help but assume that this is how you normally conduct your affairs or you're just assuming that people like us will come along after you and clean up the mess, or both. Either way that's pretty "unacceptable" behaviour too, if you're interested in my humble opinion.

And yes, one might say that my post here is a bit off-topic ... but then again it might be very on-topic: if you have been as negligent in your dealings with the casino as you have with your PABs I'm none too surprised you've had problems.

 

[Alexishot69]

Hey

I can't help but assume that either this how you normally conduct your affairs or you're just assuming that people like us will come along after you and clean up the mess.

Had known this is how you conduct your affairs shouting in public then id rather have done it myself but thanks anyway i will try and clear it up myself..i filled out the form as best i could and do forgive me for not filling it correctly id have thought a Pm would have sufficed but guess was wrong ..no need to take it further i def wouldnt want to waste yours or anyone elses time...

 

[Norseman1]

Not sure

Well, obviously you have been "saying more" and normally that would prompt me to drop your PAB in the dumpster, but that's not my quibble here.

My issue is that you have twice submitted PABs and neither time have you completed the PAB form properly.

• Failing to give your full name (twice!) leaves your PAB incomplete and will cause delays.
• Answering the "Who has been contacted at the casino?" question by answering "CS" is not a proper answer, especially since you're quite capable of posting the names of the people you've dealt with here on the boards when it suits you to do so. Again, extra work for us and ... DELAYS!

So let me make this crystal clear:
INCOMPLETE PAB FORMS CAUSE DELAYS AND WASTE OUR TIME.

I can't help but assume that this is how you normally conduct your affairs or you're just assuming that people like us will come along after you and clean up the mess, or both. Either way that's pretty "unacceptable" behaviour too, if you're interested in my humble opinion.

And yes, one might say that my post here is a bit off-topic ... but then again it might be very on-topic: if you have been as negligent in your dealings with the casino as you have with your PABs I'm none too surprised you've had problems.

but do you not think for a manager of a site to display this sort of aggression in public is damaging for the site? I for one think it is and i doubt i am the only one.

 

[maxd]

i filled out the form as best i could

"as best i could" includes not being able to fill out your name? Even after I pointed it out the first time? Forgive me but my imagination, fertile as it is, is unable to grasp even the tail-feathers of the bird of wonder that lies behind that one.

id have thought a Pm would have sufficed but guess was wrong

As I did the first time we went around this same bush. Sadly I too was wrong.

.. i def wouldnt want to waste yours or anyone elses time...

That's exactly my point: by not following instructions -- even after you've been reminded and referred to them -- does waste my time. Doing it all over again is both aggravating and a waste of time.

The relevance to the topic at hand is that you are quick to become outraged with what you find, possibly rightly so, as bad service and brand it as "unacceptable" yet you are making your problems worse by (repeatedly) being negligent.

In other words your problems may be somewhat of your own making. This need not be a irresolvable problem.

 

[maxd]

but do you not think for a manager of a site to display this sort of aggression in public is damaging for the site? I for one think it is and i doubt i am the only one.

In my opinion, no, because it's not aggression. Aggression is a tendency toward unprovoked attacks: I was neither attacking the person nor was it unprovoked.

My point was, and is, that it's all very easy to outraged and offended at the casino but if the person exhibiting the outrage is having difficulties providing basic information even after being told how and where to do so then perhaps the problem lies elsewhere.

Outrage and offense are only as reasonable as the full context of their circumstances. If they are in fact self-inflicted, or even partially so, then the solution to the problem isn't simply to punish and slander the target of the outrage.

In other words slagging off the casino for problems that may well be partly your own fault is something that needs be flagged, which is what I was doing.

And that is saying nothing of the poster's continued posts on the subject after filing the PAB when she knew full well that doing so is not welcome practice here. How many screw-ups on one PAB are we supposed to let pass before something is said? Well, I said it.

 

[chuchu59]

Geeze guys,

Max is also human and I can see where his frustration stems from. Alexis, maybe you should try to fill in the PAB form again and spend a bit more time doing it. Many have filled them without serious probs and I doubt you will this time.

 

[tofu23]

Geeze guys,

Max is also human and I can see where his frustration stems from. Alexis, maybe you should try to fill in the PAB form again and spend a bit more time doing it. Many have filled them without serious probs and I doubt you will this time.

Sorry I disagree entirely.

The response from maxd indicates to me that the heat in the kitchen is too hot. The response to the OP's failure to complete some details is outrageously over the top.

How about some respect maxd? How about some plain and ordinary manners toward a forum member who is seeking some assistance in a matter that is prima facie a serious stuff up of some proportion and that may even implicate MG.

Frankly I think you may want to reconsider your position and offer the OP a retraction and immediate apology for what amounts to reprehensible behavior on your behalf.

Little wonder the OP wants nothing to do with you now - I don't blame him/her one little bit.

my 2 cents worth

 

[AussieDave]

A better example is you buy a toy for your kid for Xmas. They unwrap it Xmas day and it doesn't work. Do you expect a member of staff from the store to go in and open it up so you can change it?

That depends if the store is open 24/7.

However I'm sure the toy store does not operate 24/7. However last time I checked online casinos do.

Cheers

T

 

[Norseman1]

Well said

Sorry I disagree entirely.

The response from maxd indicates to me that the heat in the kitchen is too hot. The response to the OP's failure to complete some details is outrageously over the top.

How about some respect maxd? How about some plain and ordinary manners toward a forum member who is seeking some assistance in a matter that is prima facie a serious stuff up of some proportion and that may even implicate MG.

Frankly I think you may want to reconsider your position and offer the OP a retraction and immediate apology for what amounts to reprehensible behavior on your behalf.

Little wonder the OP wants nothing to do with you now - I don't blame him/her one little bit.

my 2 cents worth

i too think it was way ott. I also think the implications go way beyond the ops pab mg have denied databases always yet here we find proof they exist whatelse they lie to us about?

 

[AussieDave]

I have a couple of other sites (free online dating) obviously not casino related.

On these I have to deal with people who for instance lose passwords or can't login and such. To facilitate smooth operations and to address issues quickly, I use a selection of incident forms designed for each likely scenario.

Even with these fail safes in place (which are to benefit members), people still don't fill the forms is properly.

Now if people don't take the time to fill in these forms I can't help them.

On an average week I have to deal with about 30 people who don't fill the damn form is properly.

I'm sure Maxd encounters the same issues but on a much larger scale.

Believe me it gets to the point where you feel like pulling your hair out!

So although Maxd may have gone over the top a little, I think people need to take a step back, realise that if PAB'ers don't fill in the required information of the form diligently, then it adds to Maxd's work load. Instead of addressing the PAB complaints he has to chase up people to get the missing information.

By not completing these forms, your hindering his efforts, to help you get your issue addressed, and hopefully resolved.

Cheers
T

 

[Simmo!]

That depends if the store is open 24/7.

However I'm sure the toy store does not operate 24/7. However last time I checked online casinos do.

Cheers

T

LOL full circle. Exactly the point I made in an earlier post to defend why you can't expect all their staff to work 24/7 365 days a year

 

[AussieDave]

It wouldn't surprise me if there was a central database to be honest. I doubt it's an "official" one

Found this on one of the acredited casinos in their T&C's.

The right to pass on any information regarding known abusers to a third party negative database.

IMHO Online casinos like every other business (online or not) these days have to use methods to fraught fraud, otherwise they'll get over run by fraudsters.

If such a system is used then there also has to be safe guards. A means by which players can dispute an entry. As we know some casinos are totally paranoid & sometime flag an account for anything just to be safe.

Like a few members I've also had accounts locked for whatever reason. As an example, I faced an issue with Proc Cyber, which btw was a c#ck up on their part to begin with.

Fortunately I was assisted by a casino manager who had contacts at Proc Cyber, otherwise I doubt I'd have had this issue addressed least of all rectified. Because before I sought his help, Proc Cyber wouldn't discuss the issue & all I'd receive is a stupid generic email every time I contacted them.

This type of event is exactly why players need to have a recourse. One that I'm not aware of exists. Least not for the general players with no industry contacts. Granted CM and the crew here offer a super mediation service. But not every gambler is aware of this site.


Cheers
T

Edit: and no this is not pick on Simmo day

 

[maxd]

The response from maxd indicates to me that the heat in the kitchen is too hot.... Little wonder the OP wants nothing to do with you now - I don't blame him/her one little bit.

In spite of Tofu's thoughtful suggestion -- again, no? -- that I pack my bags and leave my post here at Casinomeister I hope it will surprise no one that that's not likely to be the end result here. Furthermore Alexis and I have been in communication privately so Tofu needn't fear that she's followed the kind advice to have "nothing to do with you now".

However I do apologize to Alexis if she feels I mistreated her. My purpose was to underscore publicly an important message that had not been heeded privately and to point out that similar carelessness may have been at the root of the problem being discussed here. If any of you read my post otherwise I also apologize for my part in that confusion.

 

[Norseman1]

Overdue

Although i think people will see this as too late. Such a shame cm cannot comment but guess maybe too paranoid about whos who here referring to a message i recieved.

 

[The Dude]

Although i think people will see this as too late. Such a shame cm cannot comment but guess maybe too paranoid about whos who here referring to a message i recieved.

Ummm. Could you be a bit less cryptic without derailing the thread? Thank you.

 

[Norseman1]

I think

That since u sent me the private message then unless you haue had a bereavement between the ears then no point me saying.

 

[The Dude]

That since u sent me the private message then unless you haue had a bereavement between the ears then no point me saying.

I guess that's a challenge for me to go public with what I have. You can tell "Lexy" she/he has an hour to come clean here in this thread.

/derail

 

[AussieDave]

This should be good

 

[Alexishot69]

What????

I guess that's a challenge for me to go public with what I have. You can tell "Lexy" she/he has an hour to come clean here in this thread.

/derail

I have not got the faintest idea what you are on about whatseover i have and never have talked to norseman i dont even have a clue WHO SHE / HE is..

 

[Rusty]

What? where? when? What's going on?

Max that came across as OTT.
It does not mean you are not right to be frustrated or even annoyed but your post came across as a bad tempered rant.

Simmo,
I think you are forgetting this is the Internet age where phones and laptops can be used at home.
It is not like someone has to drive 35 miles into the office through snow drifts leaving their children and wife forlorn at home as you make out.

If you have managed or run your own business as you say hen you will know that you always make provision for when things go wrong and ensure you have cover for staff.
What I am suggesting is that the Casino should have payed someone to be on call.
Many staff would be happy with extra money at Xmas with a good chance of not having to lift a finger to earn it.
Sure it was only 50 deposit but that amount was enough to get the account locked and cause this whole issue.

I do not see it as unfair expectation of the Casino support, just sensible business practice.

 

[Simmo!]

Simmo,
I think you are forgetting this is the Internet age where phones and laptops can be used at home.

LOL. Fair point...I had But I still think in many instances, it's just not practical to pay all your staff to be on call 24 hrs a day, 7 days a week, 365 days a year, weekends and holidays to cater for every issue that could arise. You have to draw a line and this instance a new, unknown and potentially fraudulent (to the casino) 50 depositor wasn't enough to get a member of staff called out on their Xmas break. To me, it's not unreasonable to expect a delay of 4 days for that, that's all I'm saying.

Anyway - it's not an issue we'll all ever agree on judging from the thread. I don't agree with this "The customer is always right" crap either for what it's worth. They maybe right 50% of the time, but I bet whoever penned that phrase didn't believe it either, or they were a customer

 

[The Dude]

I have not got the faintest idea what you are on about whatseover i have and never have talked to norseman i dont even have a clue WHO SHE / HE is..

How did you know I was referring to you? Could've been another "Lexy"

What? where? when? What's going on?

Max that came across as OTT.
It does not mean you are not right to be frustrated or even annoyed but your post came across as a bad tempered rant.

The problem is that many of you don't see the other side - this was Alex's 2nd PAB goofed up. Failure to follow instructions can cause some people to snap. Max snapped a little and he apologized. No big deal.

LOL. Fair point...I had But I still think in many instances, it's just not practical to pay all your staff to be on call 24 hrs a day, 7 days a week, 365 days a year, weekends and holidays to cater for every issue that could arise. You have to draw a line and this instance a new, unknown and potentially fraudulent (to the casino) 50 depositor wasn't enough to get a member of staff called out on their Xmas break. To me, it's not unreasonable to expect a delay of 4 days for that, that's all I'm saying.
..

I'm thinking she was "put on hold" in a cyber way. If there is no senior management to take care of this right when this happened, she should have been given a time frame for when she could expect an answer. Maybe the support didn't know. I don't know. Perhaps the support rep figured it wasn't a lot of money, so the customer can wait. It's a locked account, not a VIP account so perhaps there is an order of precedence.

Anyways, we're just guessing here. I'll wait for the PAB's response to see exactly what happened and perhaps how things can be improved.

 

[AussieDave]

Oh man and I waited up to read something juicy :smilewink:

nite John boy

 

[The Dude]

Admin note: a tangled web we weave...

I have not got the faintest idea what you are on about whatseover i have and never have talked to norseman i dont even have a clue WHO SHE / HE is..

Oh, really.

What we have here is another situation where a person has used this forum and its membership in a selfish and deceptive manner. The moderators and I have looked in Alexishot69's account, Norseman1's, and several others and have concluded that this is a ruse. I'm not going to go into certain details which would be embarrassing for this member, but take my word for it these accounts are connected to a person who has quit gambling on this forum.

Alexishot69 has lied in this thread about not knowing Norseman1 - I conclude that it is the same person. And this person has admitted the connection between accounts - and he's banned from this forum. Sorry, but this is not a place to screw around and try to manipulate me, the moderators, or its members. Stupid bullshit will not be tolerated. Bye.

And just a general note (and warning to those who are unwise) - open fake accounts here and sooner or later you'll get caught out.

 

[heatherad]

Oh, really.

What we have here is another situation where a person has used this forum and its membership in a selfish and deceptive manner. The moderators and I have looked in Alexishot69's account, Norseman1's, and several others and have concluded that this is a ruse. I'm not going to go into certain details which would be embarrassing for this member, but take my word for it these accounts are connected to a person who has quit gambling on this forum.

Alexishot69 has lied in this thread about not knowing Norseman1 - I conclude that it is the same person. And this person has admitted the connection between accounts - and he's banned from this forum. Sorry, but this is not a place to screw around and try to manipulate me, the moderators, or its members. Stupid bullshit will not be tolerated. Bye.

And just a general note (and warning to those who are unwise) - open fake accounts here and sooner or later you'll get caught out.

Alexishot69, shame on you! Forum members have taken their time to read your plight and offer some input to what we thought was a legitimate post!
Hopefully others who are thinking about doing this exact thing will see that in the end they will be discovered and given the boot just as quick.
Um, just thought of something, I'm typing to someone who is no longer here

 

[tofu23]

In spite of Tofu's thoughtful suggestion -- again, no? -- that I pack my bags and leave my post here at Casinomeister I hope it will surprise no one that that's not likely to be the end result here. Furthermore Alexis and I have been in communication privately so Tofu needn't fear that she's followed the kind advice to have "nothing to do with you now".

However I do apologize to Alexis if she feels I mistreated her. My purpose was to underscore publicly an important message that had not been heeded privately and to point out that similar carelessness may have been at the root of the problem being discussed here. If any of you read my post otherwise I also apologize for my part in that confusion.

And in response to that post the OP (aka Norseman) writes:

"Although i think people will see this as too late. Such a shame cm cannot comment but guess maybe too paranoid about whos who here referring to a message i recieved."

How sad is this case? We can only speculate as to the OP's state of mind given his/her previous self imposed gambling restriction. What can you say - but I think everyone would wish you well OP into the future.

Max it would have been appreciated to read a unqualified apology for the inexplicable keyboard snap. It's not the military here - people are going to make mistakes. But have it your way.

 

[maxd]

Max it would have been appreciated to read a unqualified apology for the inexplicable keyboard snap.

Thank you for pointing that out, on behalf of the membership at large which I see you are happy to pretend to represent and speak for.

As it happens though even the OP disagrees with you, though that was in private communications etc etc. Suffice it to say that there's a lot in this and behind this that you know absolutely nothing about. Of course that probably won't deter you, but as someone who seems to be making a habit of calling for my dismissal I'm afraid I don't put much credit in your grand moral tone and pronouncements.