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ATTN: Casino Rep Casumo withdrawal BS

Discussion in 'Online Casinos' started by dunover, Feb 28, 2018.

    Feb 28, 2018
  1. dunover

    dunover Unofficial T&C's Editor Staff Member CAG PABnononaccred PABnonaccred PABinit mm3 webmeister

    Occupation:
    International Money Launderer
    Location:
    the bus shelter, opposite GCHQ Benhall
    Right, I tried live chat and got some flannel about 'batches' or some nonsense so maybe I'll get a straight answer on here.

    OK, I withdraw 701 euros about 14 hours ago. Still NOT processed/paid. I withdraw 121 euros a hour or so later, paid in minutes. This doesn't make sense and now (assuming it eventually gets processed by close of business tomorrow) the timescale is such that it won't hit my bank until Friday, unlike the LATER 121euros which will come in Thursday as it's already processed today. WTF?????:mad::confused:

    Another thing - BEWARE their 50% match bonus - I took this on a 100euro deposit yesterday, played Bonanza at 2euros a spin for half an hour plus other slots, raised the balance to 700-odd and checked wagering to find I still had 3200-odd euros to wager! This is outrageous, tying in a fractional non-100% bonus to the far higher deposit amount, I didn't work it out but the wagering must've been around 80x the bonus amount to start with?

    Casumo withdrawal BS: zcas.JPG,Feb 28, 2018
     
    kretz1, Nate, Webzcas and 1 other person like this.
  2. Feb 28, 2018
  3. lotusch

    lotusch Megaways Slots, as useless as salt in your coffee webby PABaccred mm2

    Occupation:
    Marketing Assistant
    Location:
    Dún Dealgan
    Hey m8,

    I just WD €2900.00 and PM'd rep to check if all was ok.
    Got the money just there now. :)
     
  4. Feb 28, 2018
  5. lotusch

    lotusch Megaways Slots, as useless as salt in your coffee webby PABaccred mm2

    Occupation:
    Marketing Assistant
    Location:
    Dún Dealgan
    [​IMG]
     
    Mouche12 likes this.
  6. Feb 28, 2018
  7. colinsunderland

    colinsunderland Experienced Member MM webmeister

    Occupation:
    affiliate
    Location:
    uk
    Yeah I don't understand how they do them either, and all live chat say is 'please wait, it will be done within 23 hours'. I used to think it was if it was a high withdrawal, they went for extra checks, but last month I did a £250 withdrawal, an hour later a £6k withdrawal, the £6k one was processed in under an hour, the previous £250 one was still sitting there 20 hours later :confused:

    I refuse to take any bonuses there for that exact reason.

    Edit, just checked a withdrawal I did earlier

    Withdrawal
    2018-02-27 · 22:55
    Withdrawal using Credit/Debit card 44xxxxxxx

    Total
    £500.00
    Fee (0.00%)
    £0
    Total
    £500.00
    WWW CASUMO COM will be shown on your account statement.


    Not sure how long it took, but its only been 55 minutes now so less than that, for a similar amount to yours :(
     
    Mouche12 likes this.
  8. Feb 28, 2018
  9. asadzareef89

    asadzareef89 Meister Member MM

    Occupation:
    Admin Asst
    Location:
    United Kingdom
    This happened to me when i used to have some luck at places few months ago. I think was around july last year, had a wildline on doa withdrew 1200 euros, next day played with leftovers n managed to make another request for 140 odd which was processed in minutes. Talked to live help n explained, they processed the one from before right there n then though
     
    dunover and Mouche12 like this.
  10. Feb 28, 2018
  11. brianmon

    brianmon Meister Member webby mm4

    Location:
    uk
    All their bonuses are 30x D+B. But you can always withdraw a percentage of your balance, at any time.
    On a 50% bonus you'd be able to withdraw 2/3rds. whenever
    Your €2 stake would consist of €1.66 cash and €0.66 bonus, and any wins would be split the same way and added to each of the balances

    on a100% bonus it's 50/50 balance.

    I think it's one of the fairest bonus systems, The wagering starts from the very first spin, yet if you get a big win, you can withdraw a proportion of your balance.

    With the other similar bonus systems, you might be able to withdraw your cash and cancel the bonus amount, if you get lucky early.
    But one you've started using bonus funds you you have to complete the wagering and the wagering ony begins once you've started using those bonus funds
     
  12. Feb 28, 2018
  13. goatwack

    goatwack Denny, two is great, but three is a crowd CAG

    Occupation:
    Stuntman
    Location:
    Londonia
    Well blow me sideways, 6K withdrawal here, 3K withdrawal there, 800 there, that's probably not far off my entire gambling haul :eek::oops:

    I need to start living a bit more dangerously and make that leap from 20p bets to 40. I need to git gud :(
     
  14. Feb 28, 2018
  15. Lincolnuk

    Lincolnuk Senior Member MM

    Occupation:
    Company owner
    Location:
    Lincolnshire
    I pushed the boat out this week and went from 20-40p up to 50-£1. And Boy its a good feeling when you smash the Bonus round on the first spin on Runecraft and take it round to x15 after hitting a massive cluster of Red hammers...... Oh hang on the sleeping pills have not worn of yet sorry
     
  16. Feb 28, 2018
  17. theapple

    theapple IR hates apples

    Occupation:
    i work... slave labor sort of work. like most of u
    Location:
    far far away
    regarding bonus wagering if you think thats bad... i mean its not the best bonus ever but you can always cashout portion of your balance though.

    Today i got a huge 25% bonus offer from getlucky, with... 35x (d+b) wagering so if you deposit $20 you get $5 bonus and have to wager $875 (for $5 bonus!!!) which translates into bonus 175x wagering. of course i took advantage of such a great offer and deposited right away. naturally.
     
    snorky510238 and gilliebean like this.
  18. Feb 28, 2018
  19. CasinoNinja

    CasinoNinja Experienced Member

    Location:
    UK
    Yep, Casumo are slower and slower on withdraws for no apparent reason.
     
  20. Feb 28, 2018
  21. Nate

    Nate Ueber Meister CAG webmeister

    Occupation:
    Monster
    Location:
    Cyberspace
    Casumo used to pay withdrawals pretty quick - If you go on to live help they usually process when you ask them to. Has this changed?

    Nate
     
  22. Feb 28, 2018
  23. dunover

    dunover Unofficial T&C's Editor Staff Member CAG PABnononaccred PABnonaccred PABinit mm3 webmeister

    Occupation:
    International Money Launderer
    Location:
    the bus shelter, opposite GCHQ Benhall
    :what:
    Well it seems totally random! The 710 was paid at 02:20 this morning, another 800euros I w/d last night about 01:00 is still not processed!

    Yes, sometimes I have been on live chat and had them flushed or whatever but if they were consistent I wouldn't need to.

    The 50% match on a 100euro meant a wagering of 30xD+B which for less than 100% is a joke - effectively I had 90xB wagering on 50! Never again!
     
    Mouche12 and Nate like this.
  24. Feb 28, 2018
  25. colinsunderland

    colinsunderland Experienced Member MM webmeister

    Occupation:
    affiliate
    Location:
    uk
    Yes, its very hit and miss now. You can get them processed in 30 minutes sometimes, sometimes can take 23 hours, all live chat do is tell you it will be done within 23 hours.
     
    Mouche12 and Nate like this.
  26. Feb 28, 2018
  27. colinsunderland

    colinsunderland Experienced Member MM webmeister

    Occupation:
    affiliate
    Location:
    uk
    Yeah totally agree, I have a 1.2 valuable sitting there which I will never use. I have also had valuables disappear, got a pop up while playing last night saying I had xx spins on some game, went to use it an hour later and it had gone!
     
  28. Feb 28, 2018
  29. Nate

    Nate Ueber Meister CAG webmeister

    Occupation:
    Monster
    Location:
    Cyberspace
    Fast withdrawals and their regular bonuses and valuables were something they prided themselves on. They are basically removing anything that made them a player favorite. Their reps are around but also don't really engage the forum and try to make the experience better by taking complaints and trying to improve like the Rizk / Thrills crew have been doing of late.

    Nate
     
    sassa and Mouche12 like this.
  30. Feb 28, 2018
  31. brianmon

    brianmon Meister Member webby mm4

    Location:
    uk
    :lolup:You of all people should know to read the bonus T&C first, lol
     
  32. Feb 28, 2018
  33. kou187

    kou187 Senior Member MM

    Occupation:
    Supervisor
    Location:
    A Ham Sandwich Wrapper
    I used to enjoy playing here and was one of the top sites. But now they offer no incentive to play there anymore. Withdrawals used to be super quick like Videoslots. Now there 24 hours like most other places, And there 10 free spins at 10p value for a deposit is just pathetic. So much better sites out there offering more of a return for your play. And once you reach level 180. It takes about 3 grand in wagering to unlock your crystal rock which is usually something rubbish like a 25% deposit bonus and 2 super-spins. Its a shame really as there site is the smoothest and running site and easiest to navigate. but lacks in player loyalty. Just my 2 cents. :)
     
  34. Feb 28, 2018
  35. ReggieMac

    ReggieMac Experienced Member

    Occupation:
    Senior Software Developer
    Location:
    UK
    I deposited £50 yesterday at Casumo and it appears I triggered something in relation to deposit amounts that required me to provide proof of identity and address. I didn't notice initially and slowly built my initial £50 up to a current amount of £530, which I would like to withdraw. This is when I noticed the request for ID proof. No problem I though and uploaded the asked for proof and now it seems to be taking an absolute bloody age to get verified, a couple of hours was touted, many hours later and still no verification confirmation, hence no withdrawal. I suppose they are hoping I get bored and spunk it all back in! Not a chance! :thumbsup:
     
    suchfun and Mouche12 like this.
  36. Feb 28, 2018
  37. colinsunderland

    colinsunderland Experienced Member MM webmeister

    Occupation:
    affiliate
    Location:
    uk
    In case you aren't aware you can lock your withdrawal at Casumo to remove any temptation ;)
     
  38. Feb 28, 2018
  39. lotusch

    lotusch Megaways Slots, as useless as salt in your coffee webby PABaccred mm2

    Occupation:
    Marketing Assistant
    Location:
    Dún Dealgan
    Did you get that WD processed now Dunover. :)
     

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