Casino charging 25.00 ewallet fee for withdrawal?

[diamondale]

Well im not going to mention the casino but i been playing for 10 yrs and never was charged a fee for ewaLLET from the casino 25.00 this is unheard of just because they cant do wire transfers or checks charge me as fee? look below this is the response i got


Thanks for contacting me. We do very quick withdrawals and we allow for one free withdrawal a month but there is costs associated with all additional withdrawals. This is not something I can do anything about. It is a policy. For our regular players as well as VIP


There telling me all casinos charge a fee of 25.00 looks like ill be looking somewhere else to deposit this is not fair If im wrong ill eat my at but i know im not. Not using any names they know who they are

 

[4 of a kind]

The way things are going as of late online, getting paid and getting paid quick might be worth the $25.00 dollars.

Think things out before you over react.

 

[diamondale]

thats not the point, No casino charges 25.00 to send money to ewallet nobody im already paying 10% to get it sent to my bank

 

[vinylweatherman]

This is VERY unusual, and to try to cover it up with a blatant lie (all casinos charge this) is rogue behaviour. Most casinos do NOT charge for ewallet withdrawals, and the few exceptions that I know of charge MUCH MUCH LESS than $25.

Intercasino charge $1/1
Purple lounge charge $1/0.50

The ONLY time other casinos make larger charges is when they see large movements of funds in & out with relatively little wagering. This is to discourage it.

If they are saying 1 free withdrawal per month, then once you withdraw, don't deposit for another month, play elsewhere. This will surely cost them more than the savings they make by charging $25 per extra withdrawal.

Casinos DO pay fees, but most do NOT pass it on to the player, believing it will discourage them from depositing.

 

[diamondale]

Payout Requests Terms

MoneyBookers $ 25 $ 4,000 Free! unlimited will cover your fees for one payout per calendar month. Some premium payout methods may have additional fees attached to them. Subsequent payouts in the same month will incur a processing fee.

Check by Courier $ 200 $ 2,000 $ 40.00 per txn 1/week will cover your fees for one payout per calendar month. Some premium payout methods may have additional fees attached to them. Subsequent payouts in the same month will incur a processing fee. Once processed, checks take approx 7 to 10 days.

QuickTender $ 50 $ 4,000 Free! unlimited will cover your fees for one payout per calendar month. Some premium payout methods may have additional fees attached to them. Subsequent payouts in the same month will incur a processing fee.

EcoCard $ 25 $ 5,000 Free! unlimited A Non US withdrawal option. Funds Deposited through EcoCard can be withdrawn back. Please check that your country is on the accepted list by EcoCard. Deposits through other methods cannot be withdrawn via EcoCard.

eWalletXpress $ 25 $ 2,500 $ 25.00 per txn unlimited eWalletXpress is a withdrawal option for US and Canadian Customers.Once processed, the funds will be reflected immediately in your eWalletXpress account. Deposits through other methods cannot be withdrawn via eWalletXpress.

NETELLER $ 25 $ 2,500 Free! unlimited A Non US withdrawal option. Funds Deposited through NETELLER can be withdrawn back. Please check that your country is on the accepted list by NETELLER. Deposits through other methods cannot be withdrawn via NETELLER.

Bankwire $ 1,000 $ 4,000 $ 40.00 per txn 1/week min amount is $1000. One free transaction per month. Additional wires will pay all wire fees

 

[jas2587]

Payout Requests Terms

MoneyBookers $ 25 $ 4,000 Free! unlimited will cover your fees for one payout per calendar month. Some premium payout methods may have additional fees attached to them. Subsequent payouts in the same month will incur a processing fee.

Check by Courier $ 200 $ 2,000 $ 40.00 per txn 1/week will cover your fees for one payout per calendar month. Some premium payout methods may have additional fees attached to them. Subsequent payouts in the same month will incur a processing fee. Once processed, checks take approx 7 to 10 days.

QuickTender $ 50 $ 4,000 Free! unlimited will cover your fees for one payout per calendar month. Some premium payout methods may have additional fees attached to them. Subsequent payouts in the same month will incur a processing fee.

EcoCard $ 25 $ 5,000 Free! unlimited A Non US withdrawal option. Funds Deposited through EcoCard can be withdrawn back. Please check that your country is on the accepted list by EcoCard. Deposits through other methods cannot be withdrawn via EcoCard.

eWalletXpress $ 25 $ 2,500 $ 25.00 per txn unlimited eWalletXpress is a withdrawal option for US and Canadian Customers.Once processed, the funds will be reflected immediately in your eWalletXpress account. Deposits through other methods cannot be withdrawn via eWalletXpress.

NETELLER $ 25 $ 2,500 Free! unlimited A Non US withdrawal option. Funds Deposited through NETELLER can be withdrawn back. Please check that your country is on the accepted list by NETELLER. Deposits through other methods cannot be withdrawn via NETELLER.

Bankwire $ 1,000 $ 4,000 $ 40.00 per txn 1/week min amount is $1000. One free transaction per month. Additional wires will pay all wire fees

Name an Shame I say

Cindy

 

[kakata]

just shame...no name needed

 

[vinylweatherman]

For a low roller, this is prohibitive, although a high roller might not be overly bothered, except on principle.

I have NOT seen such large fees for EVERY withdrawal option elsewhere, this is HIGHLY unusual, since casinos normally pay all the fees for the player if their deposits and withdrawals are considered "fair use", that is - they deposited because they wanted to play.

Their policies also make it even MORE prohibitive to use more than one deposit method, since single withdrawals after numerous deposits from different methods CANNOT all be sent to the same method, since the deposits have to go back to where they came from, which looks like a whole load of fees will add up just for a single withdrawal.

Once players encounter this, they may well decide to move on to another casino, where these charges are NOT made EXCEPT for the premium services.

 

[AussieDave]

Hi all,

I'd be telling them to bang it

As VWM suggests it's restrictive to low rollers. Especially when on average players may make 10 or 20 deposits. Of these, it's likely they only make play through (if on a bonus) once and enough to cash out once, for what maybe, only $500 or so.

I'm sure most of these players are still in the hole.

To expect these players to wear a withdrawal fee, is nothing short of penalising players who win.

As a high roller even though the fees would hurt me, I still wouldn't pay them. On the basis of what VWM said, principle.

Though it would be highly likely that higher rollers would have these withdraw fees waived by casino management.

All in all it's BS...I'd be playing someplace else.

It's not about shaming them it's about giving other players a heads up.


Cheers



Dave

 

[gambler777]

I agree. it is not about shaming them. But if this is a change in policy, you state you have played there for 10 years, then we all need to know. I don't go in and read every time I deposit to see if there have been changes. That is what is great about casinomeister. Because we all find these things out. I say name, so the rest of us know if this is also a place we regularly play. So much has changed since january that it is making it so it is not worth playing.

 

[skiny]

I agree. it is not about shaming them. But if this is a change in policy, you state you have played there for 10 years, then we all need to know. I don't go in and read every time I deposit to see if there have been changes. That is what is great about casinomeister. Because we all find these things out. I say name, so the rest of us know if this is also a place we regularly play. So much has changed since january that it is making it so it is not worth playing.

I wonder if I can charge them $25 to deposit. If I knew which casino I'd email them my bill.

 

[diamondale]

Ive played for 10 yrs other casinos this place is brand new, and there the only ones doing this.

 

[diamondale]

I dont like saying casino cause if i do they will block me from playing there, But your right its a new one and they shouldNT do this to players its wrong, like i said ive been gambling online for 10yrs plus and the only time i was charged a fee was check or wire or moneygram never a wallet, look at quicktender its 50.00 this needs to stop No casinos do this period. this is what they say

Hi again,

I have direct access to our merchant accounts. Yes they do. I am the VP of operations and have this information. If you have any further questions please contact me.

Thanks

Elka

Hi there,

Yes all ewallets charge operators for sending funds to players.

Thanks

Elka

 

[dcpam39]

Not sure, but this looks like Lock Casino. They were charging for QT withdrawals also, but rescinded due to some comments on a thread about Lock Casino.
Pam

Added comment (posted at the same time)

 

[cpdnd31]

Last week I was told by a rtg rep here in forum that if you deposite with a cc and withdraw thru qt there is now a 25. fee on anything under 250. and it wasnt from lock casino. rep it was another accred. rtg casino here. I told her they need to let people know this before they dep. with cc. instant message them when casino opens to let us know of change. She said they were working on that.

 

[Wildfire7]

The important thing here is that any charges like this must be made clear to the player before making a deposit. It should not become a surprise after a withdrawal attempt is made.

Casinos have a right to charge whatever they like to make a withdrawal. (Banks have always done so) But the difference is changing your casino account is far easier than changing your bank account.

Having a flat fee does seem a little unfair, especially to the lower rollers. A percentage based transaction fee would seem more appropriate.

IMO they should not be making a profit on transaction fees, It should be just the actual cost plus a small administration fee.
Otherwise charges like this start to become a membership fee by using stealth methods.

Mike

 

[jas2587]

I dont like saying casino cause if i do they will block me from playing there, But your right its a new one and they shouldNT do this to players its wrong, like i said ive been gambling online for 10yrs plus and the only time i was charged a fee was check or wire or moneygram never a wallet, look at quicktender its 50.00 this needs to stop No casinos do this period. this is what they say

Hi again,

I have direct access to our merchant accounts. Yes they do. I am the VP of operations and have this information. If you have any further questions please contact me.

Thanks

Elka

Hi there,

Yes all ewallets charge operators for sending funds to players.

Thanks

Elka

so you would rather your fellow gamblers deposit blindly into this casino possibly an then go to withdraw an find out the charges then
seems you posting you are not happy about this
so why not name them
so what if they block you

makes no sense to me that you would not name them

Cindy

 

[roygen]

Not sure if I am following this correctly- is this a fee for making a credit card deposit and withdrawing to an E Wallet or they are charging this fee if you deposit by an eWallet and withdraw to the same EWALLET ?


Edit- Sorry didnt read properly- I thought it was all EWALLETS you were talking about- this fee is for withdrawals to EWALLET EXPRESS.

I use Neteller and there is no fee for withdrawals.

 

[cpdnd31]

im not sure how it works i had a rtg rep here tell me that was a new policy at there casino

any rtg gaming reps willing to post answers to are questions about this new fee.

 

[rockycatt]

more shjt hitting the fan why dont they just ad a small fee to deposite under certain low limits if there runing out of money

maby we get a loan going for them :notworthy

 

[lnspin]

Wouldnt mind paying a fee if the service was good. By this i mean have people there working 24/7 so cashouts to ewallets are processed within a few hours.

 

[Lucky Loser]

Can somebody "pretty" please name these casinos so I don't play there. There is no way I am paying $25 to withdraw to an E Wallet. I use Moneybookers.

Geez, I hope this practice does not catch on.

 

[dcpam39]

Lock Casino has fees for withdrawals. If you download the casino, go into the cashier, and click on withdrawal, they have a link to the fees for their payout options. I am pretty sure the original poster was referring to Lock.
Pam

 

[rockydyke]

Lock Casino has fees for withdrawals. If you download the casino, go into the cashier, and click on withdrawal, they have a link to the fees for their payout options. I am pretty sure the original poster was referring to Lock.
Pam

I really don't think its Lock. I made a deposit with ewallet and withdrew to usemywallet and wasn't charged anything. And I have to give them a big because my withdrawal went in to my account in 7 mins. That was the fastest ever for me with rtg casinos.

 

[vinylweatherman]

Lock Casino has fees for withdrawals. If you download the casino, go into the cashier, and click on withdrawal, they have a link to the fees for their payout options. I am pretty sure the original poster was referring to Lock.
Pam

Well, if this is the ONLY way players find out, when they withdraw and check fees, this is BAD. It should be spelled out CLEARLY on the website, especially since this is SO UNUSUAL in the industry; as I said, MOST casinos will pay these fees provided the player is depositing and withdrawing with the intent to play, rather than move funds. Other casinos have ONLY imposed such charges when players have "churned" large sums of money through their accounts, but played very little with them. This is to deter players from using the casino as a free money movement service, such as getting free cash advances from credit cards (in by card, out by cheque or wallet).

Usually CONSUMERS here in the UK are NOT charged for their banking, so this will be very unusual for them. The retailers pay the fees on behalf of the customer, and the baks are still offering free basic banking to customers, and only BUSINESSES get charged fees per item, or must pay a percentage on transactions.

This WILL drive players away, and more so if they are unexpectedly ambushed by this fee on a withdrawal, since they will feel there was intent to deceive, so as to not discourage deposits. Other players may well wait for a month after making a successful withdrawal, just to avoid being lucky enough to make another before the month is up.