BetUS agent wants to do a deposit for me..

Dominka

Dormant account
Joined
Feb 25, 2008
Location
Split / Zagreb
I've been playing at a certain casino for quite a while now, been lucky there.

Recently my account manager has been offering me to do a deposit through him - i.e., to have him do the deposit for me. He asked for my moneybookers pass, I said I'm afraid I do not feel comfortable with that arrangement.

This evening (it's evening here at the moment) my acc manager offered to do the deposit for me again. He claims it'd help him with his bosses if I made my deposit(s) through him.
He asked for my CVV number. I said I don't feel comfortable giving it out.

He then said that it's okay, they have all the data on file anyway. And he can still do the deposit for me, as long as I give him an o-kay in the live chat.

"For example you tell me that you want to deposit $500 with your visa card ending on **** and that's it I just make the deposit and that's it"

I found all three things unusual. It's possible that him depositing for me does give him some leverage with his bosses or whatever.
But, him asking for my moneybookers pass to do the deposit for me,

Him asking for my CVV # to do the deposit for me,

And lastly, him stating that he can do the deposit for me without the CVV number anyway,

All seem very unusual.
Any comments on that?
 

rockycatt

meistercatt
Joined
Oct 26, 2008
Location
Boston
that guy doesn't think much of your intelligence level . or you for that matter

unless you to are soul mates if not report him cause he is going to make $$$ trouble for some innocent person :eek:
 

jetset

RIP Brian
CAG
Joined
Feb 22, 2001
Location
Earth
I agree - this sounds very suspect to me. I would report the incidents to management.
 

same_old

Dormant account
webmeister
PABaccred
Joined
Mar 4, 2007
Location
Australia
Yeah this sounds VERY dodgy and no way should he have your CV2 on file- that is illegal to do, that is for your own purpose.
 

SlotMonster

Twitch Streamer - Affiliate
webmeister
Joined
Apr 2, 2007
Location
Belarus
Deposit for you??? :eek: :eek: :eek:
Who the hell are they???
Do not give your personal information (CVV, Moneybookers account passwor, etc) to another person, ever!
 

jas2587

Ueber Meister
Joined
Apr 25, 2006
Location
FL
I personally would close this account now
they say they can take your money without your permission well if the account is closed then they have no buisness depositing into your account

Cindy
 

deucebag

Full Member
PABaccred
PABnonaccred
PABnononaccred
Joined
Jun 20, 2006
Location
cyberspace
The credit/debit card CVV number is supposed to be used for CNP (card not present) transactions, including telephone orders, so the agent asking for it is standard operating procedure (a fraudulent transaction can be charged back anyway, so you're protected).

Asking for the Moneybookers password is something completely different though, if someone uses your account with your password you have no recourse.
 

vinylweatherman

You type well loads
Joined
Oct 14, 2004
Location
United Kingdom
The issue here is that the player is not having any problem depositing through the software, but the agent keeps badgering him to let this agent do the deposit manually. Even though the CCV code is given over the phone for some kinds of transactions, it is NOT supposed to be kept on file. This agent may not even be authorised to be legally in possession of this information, and the way he appears to be acting demonstrates he is up to something, perhaps trying to circumvent the systems that are in place at this outfit.

If this agent is prepared to commit fraud by gaining an advantage at work by getting the deposits done through him, he may also be prepared to sell on any data that comes his way to make further gains. Since this behaviour is likely to get him fired, it is likely he will want to make as much as he can before this happens.

The obvious motive for this would be a commission based structure, where account managers are paid a percentage of the deposits they are able to persuade players to make over the phone. There are most likely systems in place that limit the scope for earning commission, but the agent has found a loophole that inflates his performance by diverting deposits that would normally be made through the software to being made through him.
His bosses probably didn't ever intend that players' routine deposits be tallied for commission payments in this way, perhaps it was intended that only "management specials" would be offered by agents, and only deposits in relation to the take up of these would be eligible for commission.

There is a far better way to implement this in any case, agents can be given special bonus codes that they are allowed to offer to their players. The player deposits with the code, and the code tracks back to the agent who would be credited with gaining the deposit. This would allow for tracking commission payments, but would NOT give agents access to players' deposit method details.
 

vegetagirl2008

Mafia Wars Level 472
Joined
May 10, 2008
Location
Brooklyn, New York, United States
I've been playing at a certain casino for quite a while now, been lucky there.

Recently my account manager has been offering me to do a deposit through him - i.e., to have him do the deposit for me. He asked for my moneybookers pass, I said I'm afraid I do not feel comfortable with that arrangement.

This evening (it's evening here at the moment) my acc manager offered to do the deposit for me again. He claims it'd help him with his bosses if I made my deposit(s) through him.
He asked for my CVV number. I said I don't feel comfortable giving it out.

He then said that it's okay, they have all the data on file anyway. And he can still do the deposit for me, as long as I give him an o-kay in the live chat.

"For example you tell me that you want to deposit $500 with your visa card ending on **** and that's it I just make the deposit and that's it"

I found all three things unusual. It's possible that him depositing for me does give him some leverage with his bosses or whatever.
But, him asking for my moneybookers pass to do the deposit for me,

Him asking for my CVV # to do the deposit for me,

And lastly, him stating that he can do the deposit for me without the CVV number anyway,

All seem very unusual.
Any comments on that?

That is a no-no and you should report him for trying to commit fraud. Do not under no circumstances give out any information that the automated system can already do.. And those remarks he made to you were the dumbest I ever heard of. Next time they ask you to do such a thing you tell them if you don't stop harassing me I'm going to report you not to the casino either. And one thing I can't stand is a liar. He wanted your Moneybookers password what is he nuts!!!!
 

chayton

aka LooHoo
webmeister
PABnonaccred
CAG
Joined
Jun 5, 2006
Location
Edmonton Canada
Did you save the chats? I'd definitely bring it to the attention of management, to me it looks like he's either trying to defraud the customers or defraud his employer - or both.
 

Wildfire7

Dormant account
Joined
Apr 9, 2006
Location
UK
Just closing your account with them is not enough. Your account manager has already told you he has your card details on file. I agree on the commission structure VWM has eluded to, thats one possibility.

However the angle I would be looking at is that he may have some financial problems of his own (possibly gambling ones) and wants the ok to use your card so he can gamble it himself. As soon as you ok this for him once, it pretty much gives him carte blanche to use it as he pleases.

Also you are quite likely not the first customer he has approached with this unorthodox method of depositing. I find it unlikely the guy will stoop to this level for a small commission. Sounds much more likely this guy is abusing his responsibilitys and is targeting unsuspecting customers for a financial scam.


Mike
 

Dominka

Dormant account
Joined
Feb 25, 2008
Location
Split / Zagreb
Thanks a lot for all the comments!
I did not feel comfortable telling him to stop harassing me.. I always try to be polite. :)
It was all very unusual to me, it's good I asked here! I most certainly will not be sharing any of my personal data.
One thing I do not quite get is how could he know my CVV. I never cited it on the phone or anywhere. Or, in case he does not know it, how come he said depositing is no problem as long as I give him an "okay". :confused:
 

rockycatt

meistercatt
Joined
Oct 26, 2008
Location
Boston
Thanks a lot for all the comments!
I did not feel comfortable telling him to stop harassing me.. I always try to be polite. :)
It was all very unusual to me, it's good I asked here! I most certainly will not be sharing any of my personal data.
One thing I do not quite get is how could he know my CVV. I never cited it on the phone or anywhere. Or, in case he does not know it, how come he said depositing is no problem as long as I give him an "okay". :confused:

for a con man what he is doing is getting your confadence and he will re ask additional questions as he needs the info to rip you off '
just be cool towards him no flirting :thumbs up:
 

GrandMaster

Ueber Meister
CAG
Joined
Jan 21, 2004
Location
UK
Thanks a lot for all the comments!
I did not feel comfortable telling him to stop harassing me.. I always try to be polite. :)
It was all very unusual to me, it's good I asked here! I most certainly will not be sharing any of my personal data.
One thing I do not quite get is how could he know my CVV. I never cited it on the phone or anywhere. Or, in case he does not know it, how come he said depositing is no problem as long as I give him an "okay". :confused:
The whole thing is extremely suspicious. The casino may have stored the CVV when you made a previous deposit, which is against Visa and Mastercard rules. I would avoid this casino like the plague, get a new card, and report the casino to my card issuer so that they can take it up with Visa or MC.
 
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