Betamo.com, spinia.com, casino complaint, scam

handbrake

Registered
Joined
Sep 29, 2019
Location
Russia
Don't want to pay or something more?

Generally I don't play casino licensed in Curacao , trying to play with the license of the MGA.
I watched the stream Shirox and I saw his banner Betamo saw MGA, I wanted to play with the bonus.
I haven't checked ( spinia bob casino. playamo, betchan that's daughter playamo). It was my main mistake.

Made Deposit of 115 $ plus 100$ bonus.
All this was on the 25th of September. As I began play the immediately attached documents:
required on the website:
1. International passport
2. utilities bill.
3. Photo Deposit with skrill
4. Profile page with skrill.
5. Regular passport* (the passport of the citizen of the Russian Federation)

I cleaned the whole vager, the output came out 854$
Im not break rules, played 1-2 $.all the time.

The fun began in the morning, logged into user account and the payment was cancelled, I asked why, the got email asked for a selfie with a passport .

6.Took a selfie with a laptop on the screen was Betamo website + Regular passport
Put on the payment, the payment was again canceled, the request was now that must made with International passport.
7.Took a selfie with International passport. (laptop on the screen was Betamo chat)
Put on the payment .the payment was again cancelled.

Went to the chat asked why, said that it is necessary to take a photo standing and take a passport in hand and make a selfie
with two passports,first one then the other. Will be made payout immediately, hinted in chat, that I Russian , they can do what they want.
Russian is the owner of the casino, most of the employees of the Russian, I have realized what a casino.

8. Selfie with passport in hand Regular passport* uploaded.
9. Selfie with a passport in the hands of International passport uploaded.
Put on the payment . the payment was again cancelled.

10. Received a Request in the mail asking to take a selfie with a piece of paper with write BETAMO and today's date.
with words as you current it to make the payment. (will attach a screenshot with the email of this message)
I all made ordered payment.
Payment was again cancelled.

The next morning, new requirement, send income statement, plus income statement to skrill, and in the evening
sent to make another selfie with the same inscription as a day ago.
This casino is clearly mocking me, just total humiliation (especially the hints so Russian they can do what they want).
I will attach screenshots .
It was from 26-01. 10. 2019.

11. 03,10,2019 There was a call from some girl employee Betamo about account verification, asking me what slots I played. After that, I received a letter in the mail that the account is verified. Attempt to order payment, again cancellation.
12. Today requested all movement on skrill, I attached .
Played in different casinos under license MGA, but never was such a Scam . Does the mga allow this to happen?
I want to ask, what should I do in this situation?
 

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sufferinsilence

Senior Member
MM
Joined
Dec 13, 2017
Location
Belgium
If you signed up through an affilliation link, Shirox in this case, get in touch with him. If anything he could contact his affiliate manager and try to get this resolved for you.
 

@gcWii

Newbie member
Joined
May 16, 2019
Location
CN
Don't want to pay or something more?

Generally I don't play casino licensed in Curacao , trying to play with the license of the MGA.
I watched the stream Shirox and I saw his banner Betamo saw MGA, I wanted to play with the bonus.
I haven't checked ( spinia bob casino. playamo, betchan that's daughter playamo). It was my main mistake.

Made Deposit of 115 $ plus 100$ bonus.
All this was on the 25th of September. As I began play the immediately attached documents:
required on the website:
1. International passport
2. utilities bill.
3. Photo Deposit with skrill
4. Profile page with skrill.
5. Regular passport* (the passport of the citizen of the Russian Federation)

I cleaned the whole vager, the output came out 854$
Im not break rules, played 1-2 $.all the time.

The fun began in the morning, logged into user account and the payment was cancelled, I asked why, the got email asked for a selfie with a passport .

6.Took a selfie with a laptop on the screen was Betamo website + Regular passport
Put on the payment, the payment was again canceled, the request was now that must made with International passport.
7.Took a selfie with International passport. (laptop on the screen was Betamo chat)
Put on the payment .the payment was again cancelled.

Went to the chat asked why, said that it is necessary to take a photo standing and take a passport in hand and make a selfie
with two passports,first one then the other. Will be made payout immediately, hinted in chat, that I Russian , they can do what they want.
Russian is the owner of the casino, most of the employees of the Russian, I have realized what a casino.

8. Selfie with passport in hand Regular passport* uploaded.
9. Selfie with a passport in the hands of International passport uploaded.
Put on the payment . the payment was again cancelled.

10. Received a Request in the mail asking to take a selfie with a piece of paper with write BETAMO and today's date.
with words as you current it to make the payment. (will attach a screenshot with the email of this message)
I all made ordered payment.
Payment was again cancelled.

The next morning, new requirement, send income statement, plus income statement to skrill, and in the evening
sent to make another selfie with the same inscription as a day ago.
This casino is clearly mocking me, just total humiliation (especially the hints so Russian they can do what they want).
I will attach screenshots .
It was from 26-01. 10. 2019.

11. 03,10,2019 There was a call from some girl employee Betamo about account verification, asking me what slots I played. After that, I received a letter in the mail that the account is verified. Attempt to order payment, again cancellation.
12. Today requested all movement on skrill, I attached .
Played in different casinos under license MGA, but never was such a Scam . Does the mga allow this to happen?
I want to ask, what should I do in this situation?
Don’t play games on PlayAMO, I was eaten 2000usd of my winning, and then the account is closed by them without any reason, just tell me that is the final decision, this is a deposit only casino, no withdrawal, everyone has to be careful.
 

handbrake

Registered
Joined
Sep 29, 2019
Location
Russia
Update.
Wrote in MGA claim, suddenly
A day ago, they finally paid me, even apologized that for a long discussion of the situation
 

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