Spinia ( N1 Entertainment) changing terms

jwholland

Banned User
PABnoaccred
Joined
Oct 3, 2019
Location
Rotterdam
After filing a formal complaint regarding licensing in Holland ( that they do not have, - thus offering illegal play)

They changed there terms suddenly, altering the first line of WHO CAN PLAY:
( site stated : Last updated: 22.08.2019)
“The website accepts players only from those countries and geographic regions where online gambling is allowed by law”
>>> clearly violating terms for me to even register let alone play<<<

To

( still says Last updated: 22.08.2019)
"By accessing and opening an account and using this website, you confirm and warrant that online gambling is legal and permitted in the jurisdiction where you are located and you will not use the website while resident or temporarily located in any jurisdiction that prohibits use of the website.
The availability of the services shall not be interpreted as an offer or invitation on our part to use the services in a country where such use is illegal.”

A major alteration in Terms, and I think changed after my complaints. The site stated the last update was on 22.08.2019, but the terms of 04.09.2019 were completely different.

This is a clear indication of malpractice, and potential fraudulent operation.

Spinia support chat on 02.10.19 confirmed that the last update was on 22.08.2019, and no changes were made after. Clearly not the case.
Recently they updated the dates suddenly, but screwed over the version number. Version dated to early 2019 was 1.6, followed by 22.08 and active one.
 

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sufferinsilence

Senior Member
MM
Joined
Dec 13, 2017
Location
Belgium
Nobody can get a license in the Netherlands. The Dutch GC won't fine anyone that doesn't specifically target Dutch players. In this case they offered Ideal and that's seen as targeting Dutch players so they can actually fine them.

Anyway, so you made a complaint to the Dutch GC, they have contacted Spinia or slapped a fine on them and they updated their T&C's? Albeit they "forgot" to update the date on their T&C's. Now, don't get me wrong and I'm not trying to defend them for that oversight but they have amended their T&C's. If they also removed the Ideal payment option they're in the clear for the Dutch GC.

What exactly is it that you want to get out of this?
 

jwholland

Banned User
PABnoaccred
Joined
Oct 3, 2019
Location
Rotterdam
They are conducting investigation.

And preventing from players falling in the trap, putting themselves at risk. Operations that put this in practice should not be trusted at all.

Changing the first rule of creating an account suddenly, to be able to dismiss statements made in my claim is deceptive ( as they were in violation to own terms).
They might have deleted ideal logo from site, but they still allow players from holland, misleading them. Stating that this is 'own responsibility' is malarky: why then block USA, Belgium, Italy ect. ect.

Funny thing is that one of the N1 entertainment reps ( This German cage fighter) actually stated targeting Holland earlier this year on YouTube (oeps) . They will get what they deserve. MGA will take action with some addition pressure, impacting the MGA license. Legit licensing in Holland is out of the question obviously, for at least 2 years after 2020.

in the mean while, why play at a casino that breaks obvious rules... See screenshot, restrictions on MGA licence in holland are very clear.
 

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Mouche12

Kitty Lover
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PABnoaccred
PABnononaccred
Joined
Jul 25, 2007
Location
Amsterdam
No, the gambling market is expected to open on 1 January 2021 and the registration process for casinos to obtain a Dutch license starts next year. Some casinos take extra precautions (no advertising on affiliate websites or closing Dutch player accounts for the time being) because they don't want to jeopardize their chances of getting a license.
 

jwholland

Banned User
PABnoaccred
Joined
Oct 3, 2019
Location
Rotterdam
yep correct, so they cannot even apply for license after 2y cool-of period, as reports have been made, with extensive evidence proving violations. I'll make sure they include all operations under that MGA license. Everyone get what they deserve, eventually.
 

sufferinsilence

Senior Member
MM
Joined
Dec 13, 2017
Location
Belgium
why then block USA, Belgium, Italy ect. ect.

Simple answer: there are clear gambling laws in those countries which also grant licenses so there are legal ways in obtaining one. Or in the case of the USA states decide if they want to allow online gambling, for example it's allowed in New Jersey but not in Nevada.

Until there is an actual law in the Netherlands it's very much a grey zone but like @Mouche12 points out alot of MGA licensed casino's will start to deny access to Dutch citizens until there actually is a clear law. The Dutch have been in the twilight zone when it comes to gambling for a long time now.
 

jwholland

Banned User
PABnoaccred
Joined
Oct 3, 2019
Location
Rotterdam
It is in no way a grey zone.. it is forbidden. Why do you think Unibet, Bwin, Pokerstars ect are fined? Not allowing online gambling in toto, is crystal clear legislation.

And MGA licensing are governed by Maltese law. How can Maltese law overrule local law for players, impossible. In fact MGA license actually states this but in grey terms requires this to be enforced: that is why several countries are excluded. Only difference with Holland: limited and minimal enforcement.. So operators took the gamble, as risk of fines was minimal..

Lack of enforcement ( in the past, building) does not mean things are legal.. Driving over the speed limit, without hitting a speed trap, does not brand the violation suddenly legal.
 

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sufferinsilence

Senior Member
MM
Joined
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Location
Belgium
They were fined because they specifically targeted Dutch players. Aslong as they didn't have easy payment options like Ideal, support in Dutch or have Dutch sounding casino names they were left alone by the GC.

That's what I meant with being in the grey zone.
 

jwholland

Banned User
PABnoaccred
Joined
Oct 3, 2019
Location
Rotterdam
Offering services in other countries, requires playing by the rules of local governing law.. Always. Play should have been banned from the beginning, as Gambling authorities made clear. The were the first one fined, indeed because of dominant/active marketing role, getting noticed by enforcement, and got prioritised. Suddenly deleting IDEAL, does not change a bit. They all will be handled accordingly. All of these frauds.
 

Mouche12

Kitty Lover
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Amsterdam
By the same analogy, Dr JC, you could call the likes of Videoslots, Trada, Guts, etc. also frauds as they accept Dutch players. Are you going to report them to the KSA perhaps?
 

jwholland

Banned User
PABnoaccred
Joined
Oct 3, 2019
Location
Rotterdam
Trada is in the list 100%, asking questions about licensing got my account blocked without notification.. still waiting for a few simple answers though..
Videoslots does not accept player from holland, so no, and have no experience at that place, so have cannot judge.
 

Mouche12

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That is incorrect. Videoslots do accept players from Holland. I have been playing there for years. What do you mean Trada "is in the list?" This is a very trustworthy casino and not in violation of any laws.
 

jwholland

Banned User
PABnoaccred
Joined
Oct 3, 2019
Location
Rotterdam
video slot terms state:
1.2 A person applying for a Videoslots Account warrants not being:

  • a resident of Afghanistan, Algeria, American Samoa, Angola, Argentina, Australia, The Bahamas, Bahrain, Bangladesh, Belgium, Bosnia & Herzegovina, Botswana, Bulgaria, Burma, Cote d'lvorie, Cuba, Cyprus, Czech Republic, Democratic Republic of the Congo, Egypt, , Eritrea Estonia, Ethiopia, France and any overseas French Territories, Fiji, Ghana, Greece, Guam, Guyana, Haiti, Holy See (Vatican City State), Hong Kong, Iran, Iraq, Israel, Italy, Jordan, Kazakhstan, Kenya, Kuwait, Kyrgyzstan, Lao PDR, Lebanon, Liberia, Libya, Lithuania, Marianas Islands, Mozambique, Myanmar, the Netherlands, Nigeria, North Korea, Papua New Guinea, Pakistan, Palestinian Territory, Panama, Poland, Portugal, Puerto Rico, Qatar, Romania, Reunion, Rwanda, Samoa, Saudi Arabia, Senegal, Singapore, Slovakia, Somalia, Spain, Sri Lanka, Sudan, Syrian Arabic Republic, Switzerland, Tanzania, Trinidad and Tobago, Tunisia, Turkey, Uganda, U.S. Minor Outlying Islands, U.S. Virgin Islands, Ukraine, United Arab Emirates, United States of America, Vanuatu, Venezuela, Vietnam, Yemen and Zimbabwe.
  • acting on behalf of another party
  • of limited legal capacity
  • conducting criminal activities through his/her Videoslots account
  • depositing funds which originates from criminal and other un-authorised activity
  • depositing funds using a card which the account holder is not authorised to use
Trada was and still is in violation. And why should an account be blocked without notification, for filing a complaint? Yes I know why, because they toke a gamble: profits and minimal risk of getting fined. Fortunately things are changing.. Hate the attempt to cut off my head, and hope it dies down... Big mistake, Trada will be targeted. ( correction IS targeted)
 

Mouche12

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Perhaps Videoslots can tune in about this rule which allegedly includes players from NL. And perhaps the Trada rep too, because I do not understand what you are saying. They are a top-notch casino, so it doesn't make any sense what you're saying, Dr JC.

In view of the above, why is it possible that I can still play at VS, as well as many other players from NL?
 

maxd

Complaints (PAB) Manager
Staff member
Joined
Jan 20, 2004
Location
Saltirelandia
@jwholland : I'm not sure what you are on about but casinos have every right to change their Terms, indeed in many cases those changes are necessary. Thread title changed accordingly.

As to your accusations against Videoslots and Trada: you should know that these are Accredited sites here at Casinomeister. Any accusations you make had better be fair and based on facts. Failure to do so will put you in violation of our Forum Rules and get you kicked to the curb.

I strongly suggest you start making sense in your posts -- Google Translate is NOT sufficient -- and state your case clearly with supporting evidence.

Also, you would be wise to (re) read the Forum Rules , item 1.11 in particular. "Targeting" any casino is not the way to go about whatever it is you think you are trying to accomplish here.
 

jwholland

Banned User
PABnoaccred
Joined
Oct 3, 2019
Location
Rotterdam
Problem in holland is that, law forbids active banning of sites.

Being able to, does not mean legal, as operators fail obviously. If I visit a US gun store online I can see the site, but the company will never ship it to holland :), as a company they are required to check. Operators should never put a player at risk for this. Geolocation combined with citizenship determines applicable law and monitoring required.
 

maxd

Complaints (PAB) Manager
Staff member
Joined
Jan 20, 2004
Location
Saltirelandia
Ok, let's start with your first post and the update of the Terms:
... This is a clear indication of malpractice, and potential fraudulent operation. ...

It is NOT a "clear incication" of any such thing. At worst they didn't update the datestamp, most likely they were in a rush and forgot. There is no "malpractice" there or any other such thing. Such accusations are groundless and intended only to damage the reputation of the properties named. That is "trolling" and our Forum Rules will tell you in no uncertain terms what that will get you.

As I've said: state your accusations clearly and with evidence. Otherwise you are attempting to discredit Accredited casinos without legitimate cause and you will be booted off the site if you persist.
 

jwholland

Banned User
PABnoaccred
Joined
Oct 3, 2019
Location
Rotterdam
@maxd my post was about spinia, screens are in place.
- I never complained about videoslots, point me to that?
- Spinia is brought up by others in this topic, not by me.
- The fact that multiple casinos are now part this discussion eliminates your 'targeting claim'
- What supportive evidence do you request? Screenshots showing active law in place, combined with recent issued fines are in here, please elaborate.
 

hhhelllo

Not really here
PABnonaccred
MM
Joined
May 31, 2015
Location
canada
Are you mad because you lost a ton lof money? Don't get me.wrong, spinia has agents lying to players for pennies, vague dumb bonus terms to forfeit any winnings just because and playamo partners... lol

But just let them be
 

jwholland

Banned User
PABnoaccred
Joined
Oct 3, 2019
Location
Rotterdam
Ok, let's start with your first post and the update of the Terms:


It is NOT a "clear incication" of any such thing. At worst they didn't update the date, more likely they were in a rush and forgot.

As I've said: state your accusations clearly and with evidence. Otherwise you are slagging off Accredited casinos without legitimate cause and you will be booted off the site if you persist.

Its about the most crucial part in every legal contract, the date.. but beside that they even denied changing the terms( while it did), so its not just 'forgetting the date'
 
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