marcholmes
Banned User - bogus claim - violation of <a href="
- Joined
- May 24, 2006
- Location
- uk
Basically I've had 4 accs with Bellerock locked and funds withheld (apart from 1 acc where the deposit has been returned but winnings withheld).
They have asked for ID which I have supplied with no bother (ID that has been good enough for other casino groups and Neteller).
Bellerock claim there is a discrepency with the docs supplied and now insist that I get the POLICE to certify the docs before they will re-open the accounts and payout the money I am owed.
This is bang out of order, for a start the police will not be interested in certifying documents over here.
I've emailed 'John' the bellerock rep on here but he's not been much use, he won't answer direct questions such as:
What are the document discrepncies?
How am I supposed to get the Police to certify the documents?
It's a shady move by this group and I'd watch out people.
They have asked for ID which I have supplied with no bother (ID that has been good enough for other casino groups and Neteller).
Bellerock claim there is a discrepency with the docs supplied and now insist that I get the POLICE to certify the docs before they will re-open the accounts and payout the money I am owed.
This is bang out of order, for a start the police will not be interested in certifying documents over here.
I've emailed 'John' the bellerock rep on here but he's not been much use, he won't answer direct questions such as:
What are the document discrepncies?
How am I supposed to get the Police to certify the documents?
It's a shady move by this group and I'd watch out people.