lewisnadasurf
Experienced Member
- Joined
- Jun 11, 2008
- Location
- Earth
Hello,
So its finally happened to me... SM are pretty much the only casino i gamble with - i stick with £150 pm and have done for around 6 months. I literally played y/day lost the £150 with a single freaking bonus on 60p spins on Jammin Jars! FFS! that paid 1.5X!
This morning i get a lovely email below - for £150 pm - i dunno, is that a lot? I earn a fair bit or dosh well over the national average - I havent really even won in 2019 - may of made one withdrawal - normally get at least one cash out of a K or so a year. In addition to this, SM sent me an email 3 months ago saying they've limited me to £300 MAX PM (even though it was set at £150!)
Moral of the story is - I dont think i want to gamble slots anymore i bet well within my means, not really enjoying it - so i may just knock it all on the head and just do the lottery or something for that really big win, rather than just spend £150 for absolute nada.
Dear Mr Lewis,
I hope this email finds you well.
As an online casino operator, we have a duty of care with our customers. Thus, we need to assess your level of monthly disposable income. Please provide us with a proof of your main source of income of less than 3 months (pay slip, official notification letter confirming the right to benefits, etc…). Please specify in case you have several sources of income.
In order to be able to check your affordability and your disposable income, please send us the following documents:
Please note that this measure will be reviewed once we have the requested information.
Thank you in advance for your understanding and if you have any question, do not hesitate to contact us back.
We look forward to hearing from you at your earliest convenience.
Regards,
Julien
SlotsMillion Responsible Gambling department
Find another similar casino here in this review.
So its finally happened to me... SM are pretty much the only casino i gamble with - i stick with £150 pm and have done for around 6 months. I literally played y/day lost the £150 with a single freaking bonus on 60p spins on Jammin Jars! FFS! that paid 1.5X!

This morning i get a lovely email below - for £150 pm - i dunno, is that a lot? I earn a fair bit or dosh well over the national average - I havent really even won in 2019 - may of made one withdrawal - normally get at least one cash out of a K or so a year. In addition to this, SM sent me an email 3 months ago saying they've limited me to £300 MAX PM (even though it was set at £150!)
Moral of the story is - I dont think i want to gamble slots anymore i bet well within my means, not really enjoying it - so i may just knock it all on the head and just do the lottery or something for that really big win, rather than just spend £150 for absolute nada.
Dear Mr Lewis,
I hope this email finds you well.
As an online casino operator, we have a duty of care with our customers. Thus, we need to assess your level of monthly disposable income. Please provide us with a proof of your main source of income of less than 3 months (pay slip, official notification letter confirming the right to benefits, etc…). Please specify in case you have several sources of income.
In order to be able to check your affordability and your disposable income, please send us the following documents:
- Copy of a bank statement (dated in October and in PDF format) of your account *snip*
- Copy of an utility bill from a public service (Internet, electricity, phone) dated within the last 3 months and showing your full name and address.
Please note that this measure will be reviewed once we have the requested information.
Thank you in advance for your understanding and if you have any question, do not hesitate to contact us back.
We look forward to hearing from you at your earliest convenience.
Regards,
Julien
SlotsMillion Responsible Gambling department
Find another similar casino here in this review.
Last edited by a moderator: