Okay i dont want to go casino bashing and especially not one i like but...
I had a rude awakening as to how their quick cash bonus system works and i think it stinks!:sob:
I deposited $30 via Neteller and received the standard 10% bonus.
From what i understood, i had to wager the $3 25x for it to clear into my cash balance.
I did very poorly playing slots on my deposit and had $3.19 left ($3 bonus).
I did a $0.30 spin which used $0.11 from the bonus money as i only had $0.19 left in the cash balance.
I hit the bonus round and won $11.37.
I then got lucky and started winning and when i got out of the game after a while i looked at my account in shock.
I had $60 in cash and $55.60 in the bonus account.
I thought it had to be a mistake as i for sure wagered a hell of a lot more than the $3 25x so i contacted support and was told this...
So in other words, If my deposit had just lasted long enough to wager the 25x $3 which would of been $75 i would of been fine, but because my deposit went south faster than lightning and i used $0.11 from the bonus account, i now have to wager an extreme amount if i want to cashout all of it and considering i only low roll its out of the question.
And it all starts back up again if i lose the cash balance and start winning on the bonus amount...it could go on forever.
I have no problem with having to wager an amount of a bonus received and yes its good that it gets put into the cash balance at $5 increments but IMO it should stop after you have wagered your original bonus... much like MG bonuses work.
It's a shame as i really like this casino and it was fast becoming a favorite on my desktop.
I had a rude awakening as to how their quick cash bonus system works and i think it stinks!:sob:
I deposited $30 via Neteller and received the standard 10% bonus.
From what i understood, i had to wager the $3 25x for it to clear into my cash balance.
I did very poorly playing slots on my deposit and had $3.19 left ($3 bonus).
I did a $0.30 spin which used $0.11 from the bonus money as i only had $0.19 left in the cash balance.
I hit the bonus round and won $11.37.
I then got lucky and started winning and when i got out of the game after a while i looked at my account in shock.
I had $60 in cash and $55.60 in the bonus account.
I thought it had to be a mistake as i for sure wagered a hell of a lot more than the $3 25x so i contacted support and was told this...
The 25x wagering requirements are placed upon your original bonus and any susbsequent additions to the bonus balance that have been created from this bonus have the same wagering requirements taken from the bonus is was gained from.
To convert the whole sum of the remaining $55.60, you will need to wager a further $1369.60, remembering that it will move in increments of $5.00. You need to wager a further $104.6 for the next $5.00 to be converted from the bonus balance and a further $1265.00 to convert the subsequent remaining $50.60.
So in other words, If my deposit had just lasted long enough to wager the 25x $3 which would of been $75 i would of been fine, but because my deposit went south faster than lightning and i used $0.11 from the bonus account, i now have to wager an extreme amount if i want to cashout all of it and considering i only low roll its out of the question.
And it all starts back up again if i lose the cash balance and start winning on the bonus amount...it could go on forever.
I have no problem with having to wager an amount of a bonus received and yes its good that it gets put into the cash balance at $5 increments but IMO it should stop after you have wagered your original bonus... much like MG bonuses work.
It's a shame as i really like this casino and it was fast becoming a favorite on my desktop.