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Thread: Vegas Regal stopped paying 13,000 Jackpot win

  1. #11
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    .... speechless

    weird stuff, and yeah they normally only offer max cashout bonuses. but then why would they claim irregular play.
    They offered me an nice bonus to promote, I told em OK, but havent heard from them since.. didn't reply to my follow up email either.
    Anyhow this news is very disturbing, hope it's just temporary.. *is in denial*

  2. #12
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    Max cashouts on DEPOSIT bonuses This is CRAZY, and gives the casino a MASSIVE advantage on top of the already generous edge on slot games. Rival slots are known for being high variance, so they are engineering a significant reduction in the
    RTP
    actually received by players by imposing max cashouts on ALL bonuses.

    This is nothing more than a ruse to mislead players into thinking they are getting a better deal through being "showered with bonuses" compared to the lean pickings on offer at other casinos that come with no max cashout restrictions.

    These Rival white label casinos are known to be run on tight budgets, and simply can't afford to take the risk of players walking away with big payouts, yet they want to give the impression they are "rolling in it" by giving away all this promotional cash.

    The illusion is only shattered when they refuse to pay.

    The odd thing here is they did NOT simply inform the player that the max cashout was in the terms, and they got what they should have expected.

    Their claim that a player can "manipulate" a basic slot like this in order to "cheat the jackpot" from it is laughable, but nevertheless not all that surprising when coming from a Rival white label, who are nothing more than "super-affiliates" promoting a casino run for them by Bonne Chance.

    It may seem odd when a player gets unusually lucky, but casinos must remember that PLAYERS often make the same mistake, and accuse a casino of being "rigged" when the run of extreme luck is in favour of the casino. In such cases, the casino suddenly has an improvement in their maths grades, and can offer the correct explanation for the players' unfortunate run of bad luck, yet seem to forget how to so much as add up when it is the CASINO that suffers an unusual losing run to a player, who is "quite clearly cheating" as far as they are concerned, and has "manipulated the game/software, etc" in order to generate their luck.

    EVERY time a casino claims a player has manipulated the games, they are admitting that the games CAN be manipulated by "patterns", and so are thus not random, but in some way "rigged".

    The ONLY games that can be played "skillfully" are those where a player has a second chance to give input, such as with Blackjack and draw poker variants, where different strategies can change the
    RTP
    and variance, and such things as "perfect strategy" can be mathematically calculated.

    Slots only have the option to "spin", and thus only ONE strategy exists, spin, or don't spin. No amount of analysing past results will offer a clue to the likelihood of the jackpot coming along sooner or later, and for every player lucky enough to hit it, there are loads of others who bust out trying, and who thus fund it.

    Players have been known to win so many big jackpots that many people believe they have a strategy, and there was a big fuss a while back when the same player won 5
    RTG
    random jackpots within a few days, whereas others had played for years and not seen one. Accusations that
    RTG
    software could be manipulated to pay out RJs were flying around, along with others that the operator could "flick a switch" and choose to have a particular player win the
    RJ
    , and even that RJs could be "dumped to a house player" this way to avoid the casino actually having to part with the money.

    After great lengths to show that this was not what was happening, and that it was nothing more than a very lucky run, along comes another operator not wanting to pay a player, and trying to claim they "manipulated the slots", or "overwhelmed the RNG by playing too fast", or similar such BS.

    This casino knows it can't justify it's claim, so has decided the best tactic is to hide behind a wall of silence, and hope the issue goes away.

    As Grand Duke recently discovered, this does not always work
    Trust me, I'm a weatherman.

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  4. #13
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    The max cashout was 100 times bonus for the special 50% bonus they offered me by email and in casino cashier.

    The purchase was of 500 and the bonus 250

    I did not know Vegas Regal is Rival White Label. I made a search on them in google and honestly all the forums mentioned they are between the good Rival to play and that they pay fast.

    Actually they did a trick, they paid me fast the small winnings and tempt me to deposit more, I made couple of more deposits and not small if I remember well and when I won the big one they ran with the money, shame on them.

    I still hope to get my money one way or another, I will be happy to hear some ideas, so far they are not responsive but I am sure somebody can help as they are a big casino and promoted in many places according to google search

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    Well still it's vegas regal, they have very decent odds. At least that's how I feel and by my knowledge the majority of people. I've withdrawn about twice as much as I deposited there.
    And it's the only rival casino where I would sometimes get a big win when my balance was almost down to zero. At most others I felt like when I went down allot in balance I never got a change of luck. As well as an extreme change in luck when getting close to sufficient wagering requirement.
    I dislike another strategy more, the one where they give you low bonuses, to make you think they have decent odds like my least favourite casino...

    Someone said the topic about high noon, that a casino can't control the software. They only get to decide the payout rate. Well I'm not so sure about this, especially the casino's located in the netherlands antilles.

    And playing slots is not just about luck at all, how about knowing when to quit, when to change to another game and when to cash out.. It's allot riskier than card games. Discipline is a skill too right But regarding the jackpots sure, that's a different story..

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    Quote Originally Posted by Silencio View Post
    Well still it's vegas regal, they have very decent odds. At least that's how I feel and by my knowledge the majority of people. I've withdrawn about twice as much as I deposited there.
    And it's the only rival casino where I would sometimes get a big win when my balance was almost down to zero. At most others I felt like when I went down allot in balance I never got a change of luck. As well as an extreme change in luck when getting close to sufficient wagering requirement.
    I dislike another strategy more, the one where they give you low bonuses, to make you think they have decent odds like my least favourite casino...

    Someone said the topic about high noon, that a casino can't control the software. They only get to decide the payout rate. Well I'm not so sure about this, especially the casino's located in the netherlands antilles.

    And playing slots is not just about luck at all, how about knowing when to quit, when to change to another game and when to cash out.. It's allot riskier than card games. Discipline is a skill too right But regarding the jackpots sure, that's a different story..
    Discipline may be a skill, but Vegas Regal seem to feel that such "skills" shown by it's slot players are grounds for confiscation of their winnings.

    Giving players the royal treatment when they are losing, and suddenly switching to stallings, confiscations, etc when they hit something decent is exactly how rogue casinos make their money. They need to convince their losing players that they will be treated well, and paid fast when they win, so they keep on depositing.

    If it is possible to beat a slot with "irregular play", then there is an issue with the software, and it follows that whilst some players "know the pattern" and beat it, others have no idea, and think they are being given a fair and random game, one with no patterns to observe and beat.

    If the
    OP
    took the same bonus, their max cashout should be 100x the bonus, or 25K, and not the 2000 paid out.
    Trust me, I'm a weatherman.

  7. #16
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    yeah I totally agree, and I believe lillch. But they used to be so good... :cries:

  8. #17
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    Quote Originally Posted by spiderlegz View Post
    Very disappointed in you KK This complaint was also posted at Askgamblers where they also chose not to reply.
    Well I'm sorry if I disappointed you, but I don't think I've ever been to that site before, so I knew nothing about that case. I don't visit Gambling grumbles either.
    But thanks for bringing that to my attention - it's certainly starting to look like Regal are slipping over to the dark side...

    KK

  9. #18
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    Quote Originally Posted by KasinoKing View Post
    Well I'm sorry if I disappointed you, but I don't think I've ever been to that site before, so I knew nothing about that case. I don't visit Gambling grumbles either.
    But thanks for bringing that to my attention - it's certainly starting to look like Regal are slipping over to the dark side...

    KK
    Okay, "very" is a bit exaggerated but you arent usually the one who try to find excuses for the casinos bad behaviour.
    On the other side Askgamblers and Gamblinggrumbles are worth a visit every now and then to see if someone is taking the wrong path.

  10. #19
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    Used to promote them. Haven't since the delays started. And now all this white label-nonsense that we've seen before. Irregular play, bonus abuse, etc.
    The last half-decent Rival that paid where Finns were able to play.
    Kinda hoping Rival would start selling out their games to bigger operators...
    Last edited by ergopro; 28th July 2011 at 08:47 AM. Reason: removed text

  11. #20
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    Quote Originally Posted by spiderlegz View Post
    Okay, "very" is a bit exaggerated but you arent usually the one who try to find excuses for the casinos bad behaviour.
    On the other side Askgamblers and Gamblinggrumbles are worth a visit every now and then to see if someone is taking the wrong path.
    It's just weird, and hard to accept. For me Vegas Regal used to be the 32red of Rival casino's.
    My mind is in total denial, am thinking things like maybe their software crashed making it so everyone kept winning, leaving them with a huge bill to pay. silly I know

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