Casino Complaint Casino Brango, declined to pay

[Lucky63222]

Casion brango declined my bounce winning payment after almost 3 weeks of waiting on them to verify me and sending them multiple my photo ID as they requested front back and me holding my ID then thuer answer was my ID was photoshopped and closed my account and void my winning I know they wouldn't want to pay me my winning since I didn't deposit I only was lucky enough to be able to use their bounce money and wager it 45x times it was 120 and wagering was over 4000 but I manged to be able to win 50 bucks and they still declined to pay me my fair winning because they are that type of Casion fraud and dishonesty and I regret the time I spent with them .

 

[X-Raided]

Casion brango declined my bounce winning payment after almost 3 weeks of waiting on them to verify me and sending them multiple my photo ID as they requested front back and me holding my ID then thuer answer was my ID was photoshopped and closed my account and void my winning I know they wouldn't want to pay me my winning since I didn't deposit I only was lucky enough to be able to use their bounce money and wager it 45x times it was 120 and wagering was over 4000 but I manged to be able to win 50 bucks and they still declined to pay me my fair winning because they are that type of Casion fraud and dishonesty and I regret the time I spent with them .

@KasinoKing

 

[maxd]

@Lucky63222 , as a first step we'd recommend contacting the casino rep, @Casino Extreme . They should be able to assist you.

If that fails you're welcome to use our no-charge Player Arbitration (PAB) service. Here's a guide to getting started with that: How to submit a Player Arbitration (PAB) Ticket - Casinomeister Forum

If you do proceed with the PAB please ensure that you have read and will comply with the Player Arbitration Policies and Procedures . Failure to comply with the rules could slow, damage or even cancel the process.

Regards,
Max Drayman
Head of Dispute Arbitration & Player Complaints (PABs)
Casinomeister.com