hi all, opened an account with vegasred last week and was sucked in with the great bonus they had.
was playing live roulette all night and they were giving me 100% match on all deposits and nothing was said about me betting on live roulette.
anyways i didnt read the terms until afterwards silly me, anyways i got a bonus of 250 euro and my original 250 i lost and then i was getting fed up so i put it all around one number and it came up and i then had a balance of 2500.
so me being delighted i go straight to withdraw it and the balance goes to 2250 as they took the bonus out which i figured was ok.
Then i read the terms few days later and realised i had to wager it 40 times so the woman told me that roulette doesnt count so i have to wager it on a progressive slot game or the likes (she never said i wont get paid because i placed a bet on roulette)
Then i played safecracker slot machine and i kept getting lucky and ended up hitting the 10k wager required and i was still left with 10,000 euro.
now ive been asking them about the withdrawl and they tell me it takes longer than normal withdrawls because its so much. but can they take the whole 10k off me and leave me with nothin because i placed the 250 on the roulette just one time?
or would they just take the 2250 off the 10,000 and leave me with the resT?i pretty much doubt it but i am absolutly gutted and feel i wont get paid.
Just want to add that while waiting for it to be withdrawn i opened a different account with another casino and played there and lost and closed account due to gambling problem. then i logged into the account with 10 grand in it and that was part of same network so thats now closed too and they are waiting till monday to review my withdrawl what are my chances of getting anything now that they know i wont be back?
was playing live roulette all night and they were giving me 100% match on all deposits and nothing was said about me betting on live roulette.
anyways i didnt read the terms until afterwards silly me, anyways i got a bonus of 250 euro and my original 250 i lost and then i was getting fed up so i put it all around one number and it came up and i then had a balance of 2500.
so me being delighted i go straight to withdraw it and the balance goes to 2250 as they took the bonus out which i figured was ok.
Then i read the terms few days later and realised i had to wager it 40 times so the woman told me that roulette doesnt count so i have to wager it on a progressive slot game or the likes (she never said i wont get paid because i placed a bet on roulette)
Then i played safecracker slot machine and i kept getting lucky and ended up hitting the 10k wager required and i was still left with 10,000 euro.
now ive been asking them about the withdrawl and they tell me it takes longer than normal withdrawls because its so much. but can they take the whole 10k off me and leave me with nothin because i placed the 250 on the roulette just one time?
or would they just take the 2250 off the 10,000 and leave me with the resT?i pretty much doubt it but i am absolutly gutted and feel i wont get paid.
Just want to add that while waiting for it to be withdrawn i opened a different account with another casino and played there and lost and closed account due to gambling problem. then i logged into the account with 10 grand in it and that was part of same network so thats now closed too and they are waiting till monday to review my withdrawl what are my chances of getting anything now that they know i wont be back?