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- Dec 31, 2013
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I hope you do get paid. Maybe you should try to call them
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Hi BMWSTACK, if you reviewed the OP I stated that $21 is approx 3 days minimum wage in this country but not my own personal salary. I made a mistake in even bringing that point up as it caused some confusion in this thread and a few other people made false judgments and cast stones at me over it lol Plus the minimum wage in the Philippines has nothing really to do with Win Palace Casino not paying me out. $21 is still something for me and would be more or less like a few hundred dollars to someone living in AU, UK or the US if comparing it based on minimum wage salary. NO I still play on casinos but do not play more than I can afford to lose as I previously stated in a post. However just because that is the case it doesnt give Win Palace or any other casino the right to treat me unfairly or take my money illegally. That being said I contacted Win Palace live support again tonight inquiring yet again about if anyone will ever get back to me and was given the following information.
brandon:*Hi Dalia
brandon:*I'm afraid your account has been deactivated due to management decision
brandon:*You won't be able to play with us anymore
brandon:*I don't have anymore information to give you
Note: Previously I was told by other people in customer support that I would for sure be contacted and to patiently wait in which I have been doing for the past 2-3 weeks now. Tonight I was told nothing of the sort so followed up by asking.
you:*Are you even contacting management or someone to get back to me or anything?
brandon:*I'm sorry I don't have anymore information to share with you
So until now I have not even been given a reason why they chose to close my account, no reason given whatsoever and nobody will contact me about it. They basically refuse to help me and its the same old answer every time - I'm sorry I don't have anymore information to share with you -
This was ever since Amy at Win Palace customer support congratulated me on my winnings after completing the wagering requirements and giving me directions on how to make a withdrawal. Only then suddenly do they decide to close my account and keep my money never to provide me with a reason why other than that management decided to deactivate my account. This is obviously a scam casino and as good as theft in my book, they are professional con artists if you ask me and have intentionally tried to hold me off making false promises of stay patient and we promise someone will get back to you with no intention of ever doing so in hopes that I will either give up or go away.
The thing is that even these cr@phouses like WinPalace would normally not baulk at paying out a mere $281 after 2 months, which makes me think there are other issues in play here.
Whatever my views on the thread, for the site not to communicate with you properly due to locking the account and not answering seemingly valid questions is wrong. Nobody on here with two brain cells to rub together would play at Win Palace anyway, and this merely cements that fact.
I hope you do get paid. Maybe you should try to call them
$21 is a lot for me and more than 3 days of full work in my country sadly. I had won around $275 and saw that as a blessing for me and my 2 children and it was difficult enough just to meet the wagering requirements so got lucky in even finishing the wagering requirements on a 400% bonus and took the chance with this $21. I just want what is fair and this casino has stolen from me and is taking advantage of me refusing to even help me at all. !
Hi BMWSTACK, if you reviewed the OP I stated that $21 is approx 3 days minimum wage in this country but not my own personal salary. I made a mistake in even bringing that point up as it caused some confusion in this thread and a few other people made false judgments and cast stones at me over it lol Plus the minimum wage in the Philippines has nothing really to do with Win Palace Casino not paying me out. NO I still play on casinos but do not play more than I can afford to lose as I previously stated in a post.
So until now I have not even been given a reason why they chose to close my account, no reason given whatsoever and nobody will contact me about it. They basically refuse to help me and its the same old answer every time - I'm sorry I don't have anymore information to share with you -
This was ever since Amy at Win Palace customer support congratulated me on my winnings after completing the wagering requirements and giving me directions on how to make a withdrawal. Only then suddenly do they decide to close my account and keep my money never to provide me with a reason why other than that management decided to deactivate my account. This is obviously a scam casino and as good as theft in my book, they are professional con artists if you ask me and have intentionally tried to hold me off making false promises of stay patient and we promise someone will get back to you with no intention of ever doing so in hopes that I will either give up or go away.

I don't like that casino either, but I know that they are smarter than to deny a winning for that little sum without a reason.
actually they denied in exactly the same manner winnings of $100, after deposit being done. google for complaints @ casino titan. this online industry is unfair. we should be able to do more damage than just adding a casino in rogue pit when they don't pay. something like Assault on Wall Street movie, but in a realistic way. the day i will be fooled with my winnings i will seek revenge through those potent and not very expensive tor hackers services which are able without much stress to provoke HDD failure through a simple kb file and of course worse damage for much money. no jokes here. newbies will be always fooled by these free chips with nice support and good looking site which live from people deposits and play with people emotions. if there is no option to be taken down, legal or not, then make them suffer with a personal touch!
I don't think this is the place to promote illegal activities syn. The best thing to do with rogue casinos is to stay away from them and not deposit.
Oops, I didn't even read that post. I thought he had been denied winnings too, but agree in full with you.
I don't even want to hear about that kind of threats. To be even worse than the casino isn't doing much good.

i was NOT denied any winnings because i do my research before making an account with any casino. i also read other forums with countless complaints against this group. they always act in the same manner. i feel sorry for the OP and her lots of explanations in vain to receive legit money. i don't promote anything illegal worse than this casino already do - stealing money. i just considered another type of action against their existence. politically correct is to let them operate without playing there, but new online casinos fellows excited by free chips don't know what we know and why they should learn in the hard way?
i feel sorry for the OP and her lots of explanations in vain to receive legit money


Me too.I stop reading this thread now. That's my choice![]()
@ OP: You are not going to get any help here, so I suggest you go to one of the other big "dispute handling" portals where this group is accepted and promoted. For example: hxxp://www.askgamblers.com/casino/winpalace-casino-review-r4078
Or try contacting the casino rep direct: Clara at Affactive.com
Good luck.
KK
Me too.
This thread is like watching a Hamster in a wheel - interesting for a while, but ultimately it's going nowhere but round and round.
I will just sign-off by repeating what I said about a week ago:
Well, I know KK gave few suggestions, I also did, and since then have not seen any complaints pop up at any of the suggested places.
Seems like it was the typical new member complaint, wasting members time, and forum space.
I have just read this thread and frankly I found your posts to be a waste of my time and forum space.
All assumptions, misdirections and sanctimonious garbage.
Than again opinions are like a-holes aren't they?
KK was critical but constructive, maybe take a leaf out of his book?
This is really what you choose to write on your second post? I am not sure if you really have read this thread, because if you had you would have been able to see that its about a complaint from a brand new member that has holes in the story. The basis of a majority of my posts call this out, because whether a casino is rogue or not we certainly don't stand for false or inaccurate complaints. If you would also look posts of mine have been thanked, which means others found it useful.
.
All assumptions, misdirections and sanctimonious garbage.
Hi JackMack, I absolutely agree. It sickens me that people on here rudely and judgmentally just assume things. Why go after the victim that was taken advantage of and defend the cheating casinos?
Thanks to those of you who did not make false accusations and judgements about me in this thread.
To those of you who contacted me in private and thanked me for this thread, you are welcome and I hope it helps people avoid being taken advantage of and cheated by Win Palace Casino.
All the best!
Cheers
What holes are you referring to BMWSTACK? You sent me a few private messages if you recall in the past and I replied but never heard back from you.
Everything I wrote in this thread about Win Palace Casino cheating me is 100% true. I shared what occurred to me the best way I could and wanted other people to know what happened to me so they can also avoid being cheated and taken advantage of.
Your initial statement saying $21 is a lot of money and was a blessing for your kids was a concern for me. If its a lot of money and food money for your kids and you choose to gamble it, that would tell me your priorities are really really messed up, especially with kids involved.
I am a Club Rouge Member at 32Red and have deposited to date more than $20,000 USD but no more than $30,000 USD in total.
$21 is a lot for me and more than 3 days of full work in my country sadly. I had won around $275 and saw that as a blessing for me and my 2 children and it was difficult enough just to meet the wagering requirements so got lucky in even finishing the wagering requirements on a 400% bonus and took the chance with this $21.
The thing that makes me wonder is this post made by her on another thread
Wich one is true and wich one is false? Surley both can't be true.



The thing that makes me wonder is this post made by her on another thread
Wich one is true and wich one is false? Surley both can't be true.
.Dalia, before passing judgement or advice, I too think the above post warrants an explanation, as all other information aside, this is probably the most damaging to your credibility as it is completely contradictory to your op here.
In regards to this forum, you need to be made aware of some key points, and perhaps research more than just the casino reviews.
When experienced members say they are cynical because they have seen it all, it really is because they have a wealth of experience and have seen it all.
As unfair as it may be to the honest complaints posted here, the truth of the matter is, due to regular abuse, every complaint is taken with a pinch of salt, and everyone is guilty until proven innocent. Especially if you claim to be a victim.
Unfortunately for you, the unnecessary personal comments in your op, and conflicting posts elsewhere, is the seeping bloody wound in a pool of sharks, and instantly raises suspicions regarding the rest of your story. The other factor against you, is you are complaining about a rogue casino who won't have a rep respond here with substantial evidence to oppose or support your claims.
Basically, you have travelled to the north pole to lead the fight against the Nazis in Europe. It's a lost cause. If your main intention is to warn others about this casino, then consider your mission accomplished, and you have no need to comment further after 9 pages of doing so. Obviously it's been pointed out to, but just to reiterate, the forum here was way ahead of you, and the wise had already been aware of these rogues for a while.
To some of the other members. Once again I've read another thread that has been hijacked and ran horribly off course by the gathering wolf pack. Seriously guys and gals, whether you doubt someone's story or not, or agree with some half attempt for added sympathy, is it necessary to get so personal and degrading with what is essentially half arsed and irrelevant assumptions?
Many of your points, as valid as they, could have been made without the references to assuming you know the op's exact wage, living circumstances, gambling addiction, or starving children. It's unnecessary, and especially more so given you are all clever people and knew some of the op's comments were just passing attempts at gaining added sympathy.
I respect some of you (nifty, dunover) for your honesty and knowledge, however even some of you veterans can take it to a deep personal level unnecessarily. The others, such as tirilej and bmw are just happy to cruise on your coattails and take the bandwagon on an extended run of condescending nitpicking. Funny how the followers never really have anything constructive to add, yet like to justify their nasty comments by referring to the likes they've received. Whoop de doo, lol.
Anyway, I'm not siding with anyone here given the lack of evidence, however I just think as a whole, members can approach things with a little less nastiness so it doesn't turn into a competition as to who can discredit or offend the op more.
For the record, I didn't see any comments by the op that mentioned what she earns or how hungry her children are, yet more than one of you were quick to declare she isn't a fit mother, with no priorities, no money, and neglected starving children. Shame on her for mentioning her children, however I find it unnecessary to then focus on such a sensitive area with such little information.
I also think given this rogue outfits history of similar behavior, the op could have been given just that slight edge of a benefit of the doubt. If it was an accredited well known casino I could understand the scepticism, however the length at which this op bashing went for, when there was never going to be an outcome anyway given the rogue status, is astounding to me. Unfortunately it's always the same culprits that draw it out longer than necessary (looking at you tirilej and bmw.
The op could have been told everything she needed to hear in about one page, why turn it into a 9 page gang bang?
Dalia, time to give up and let it go. You will never see that money, and we know not to play there. Everything else is irrelevant, and with some of the members here, your argument will never end unless you end it first.
Please also know from experience that it is not cool to abuse another member regardless of how upset they try to make you. If you don't want to get banned, it must stop.
That's my 80 cents.
You cannot dress it up in any other way when someone posts here stating that "$280 is a lot of money when you have children and the wages here are poor" to paraphrase the OP's original complaint. The clear implication was that the OP required the money for family reasons which led to us, quite reasonably, questioning why indeed they gambled it in the first place. If, as you say the family situation was being used to garner support, then the tactic backfired.
The only reason I have come back to this waste of bandwidth is because I noted the 'Club Rouge' addition where the OP has bragged about tens of thousands in deposits at 32red. This has (if it were in any doubt) totally shot the original emotive complaint right out of the water. As posters have said, both cannot be right. To plead poverty in one post only then to boast about deposits that would make a prosperous person blanch shows you cannot depend upon the OP's word. It's at best disingenuous and at worst downright misleading.
In fact reading back on this I wonder why so many of us wasted the effort to type replies after the first couple of pages.
You cannot dress it up in any other way when someone posts here stating that "$280 is a lot of money when you have children and the wages here are poor" to paraphrase the OP's original complaint.
The clear implication was that the OP required the money for family reasons
The only reason I have come back to this waste of bandwidth is because I noted the 'Club Rouge' addition where the OP has bragged about tens of thousands in deposits at 32red.
To plead poverty in one post only then to boast about deposits



In this case, although she put her personal situation out there, it really had no relevance to the complaint and IMO shouldn't have been the main topic of debate or target.
Yes she was a fraud,
but what if it turned out she wasn't?
Some pretty personal and nasty assumptions were made of her that could have been very damaging to an innocent young mother.
I agree this thread should not be about my personal life but the bandwagon of bashers used that information against me with intentions to cast false judgements and bash me over it. A lot of false judgments and speculations were made about me but it doesnt change the main topic which is Win Palace Casino that dishonestly took advantage of me and cheated me.
No I am not a fraud and everything that I have shared in this thread about Win Palace Casino cheating me is 100% true.
I am not, many credible people on many well known major online casinos could confirm that and know who I am. Not that I ever should have to prove myself but for starters you can click here -You do not have permission to view link Log in or register now.
You can see in the above link that I have had over 76,000 spins so far this month on 32red in the Slotsmeister Exclusive Tourney started by CasinoMeister.
Here is a link to that thread - 32Red Slotsmeister Exclusive Tourney.
https://www.casinomeister.com/forums/threads/32red-slotsmeister-exclusive-tourney.24894/?t=24894
This for starters should at least show that I have an account with 32Red and am enrolled in that tournament.
Mark who posts on this forum with 32Red or any other person at 32Red could confirm who I am. I am not a fraud and am a 100% legit and an honest person with nothing to hide; what I wrote on this thread about what occurred to me by Win Palace Casino did happen. I have no reason whatsoever to waste my time in even writing about it if it didnt.
My feelings were hurt many times in this thread. I shared what occurred to me the best way I could even if I made the mistake of sharing more information than necessary when it comes to my personal details. I have openly even apologized to anyone if I have said anything that has offended them but please people also think about my feelings. I have been offended over what was written about me in this thread.
people circumstances can change in the blink of an eye!! maybe when op was made a club rouge member she had money to burn, anything can happen to anyone at anytime, my financial situation was 10x better 5 years ago than it is today,
My financial circumstances over the years have dramatically changed
For the record when I started this thread I was not in the best of financial circumstances in comparison to years ago when I was made a club rouge member.
LuckyDalia26 said:I am viewing my transaction history under my account and it only allows me to go back and view deposits I have made from Jan 1st 2013 to present and the total on deposits showing is $19,849
i believe this Club Rouge membership like any, should be maintained with deposits and/or wagering, is not like you were invited long time ago and stayed there doing nothing. in april you were desperate yet in july (still) a club
rouge. how is this possible?
