Hi
@ceausescu
Firstly, welcome to Casinomeister, I can see you are fairly new around here. I am sorry to hear you are having some problems with Betospin.
Betospin does not have a rep registered at Casinomeister, they also don't have much of a footprint. Rarely mentioned and if they are, then it is normally not very good.
I cannot access their website, they are blocking my IP from where I am. However, from Google I can see the following:
"A company registered under Costa Rican laws with registration number 3-102-899429, located at 3335 10th Avenue, Catedral District, San José City, San José"
As we have seen many times before, Costa Rica is not really a licensing jurisdiction and more of a certificate to say that you accept bets. There are no protections for players at casinos licensed here.
You can submit a complaint, known as a
PAB. However, your chances of success are very low. I know this information may not be very welcoming, but you should avoid poorly licensed casinos in future. A Curacao license should be an absolute minimum and even then your protections are fairly limited.
Some other members of the forum may have some useful advice for you.
Best of luck!