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what on earth is going on at mybet?

Discussion in 'Online Casinos' started by ironlung69, Feb 15, 2013.

    Feb 15, 2013
  1. ironlung69

    ironlung69 Dormant account PABnonaccred

    Occupation:
    poker
    Location:
    uk
    I opened an account at my bet as I only ever really play book of ra or lord of the ocean as these are the only slots that I have any success on. Made a small deposit and played it through. Forgot about the place until a few months later and returned to play the other day to find my account had been locked! I contacted the support this is there response:

    Thank you for contacting us.

    We regret to inform you of the fact, that you player account cannot be activated.

    As stated in our terms and conditions, we reserve the right to reject a registration without stating the reasons for such action.

    Our payment department has made this decision in accordance with our terms and conditions. We kindly ask you to accept this and not to attempt to open any further accounts.

    Thank you for your understanding.

    If you should have any further questions, please do not hesitate to contact us per email or telephone.


    Best regards,
    Jaime Montoro
    mybet Customer Support


    what a joke, most casinos bombard new players with bonuses to keep them active. I really do hope this casino go's bust!
     
  2. Feb 15, 2013
  3. ironlung69

    ironlung69 Dormant account PABnonaccred

    Occupation:
    poker
    Location:
    uk
    im glad i shut my account upon just skimming the t&c's what earth are they playing at here their joking..........right?


    Insofar as you have not used your account for a period of 12 consecutive
    months to place bets with real money or used real money to play Poker or Casino, your account shall be rendered inactive (“inactive account”). We shall
    charge an administrative fee of €5 per month for inactive accounts, beginning
    at the end of the first month of the account being rendered inactive. This fee
    shall only be charged until either (i) the inactive account records a positive
    balance or (ii) the account is reactivated by making a transaction with real
    money.
     
  4. Feb 15, 2013
  5. miso

    miso Meister Member MM

    Occupation:
    accountant
    Location:
    Ireland
    This has been posted by mybet rep back in May 2012.

    Dear all, l would like to comment several issues mentioned here. First of all, sorry for the delay. The emails from Casinomeister were blocked so only after logging in we saw the posts. Fixed this now. Sorry again.

    Here is the story of the UK market: Mybet blocked UK players since we don’t offer Sportsbook in the UK market. This is purely a business decision, nothing to do with legal situation or casino software provider. Casino was never an issue in UK for mybet, however it was technically not possible to offer Casino only in a specific country. Since our last software release we can adjust products by markets so players from UK can now play Casino (Chartwell including Novomatic) and Games (Netent Casino). At the moment the UK Market is running “in beta mode” but will be officially published to all affiliates along with a new version of T&Cs.

    Greetings,
    mybet Casino & Games Team

    They have been removed from Accredited section, here is the thread, if you want to read it.

    http://www.casinomeister.com/forums...ism-fire-thread-removed-accred-section-3.html
     
  6. Feb 15, 2013
  7. Nifty29

    Nifty29 Dormant account

    Occupation:
    PAID CASINO SHILL
    Location:
    Turn right, then right. then right again
    Interesting.....this is twice now your accounts have been locked by the cashiers department at an online casino. I recall something about chargebacks or something....??

    Correct me if I'm wrong.
     
  8. Feb 15, 2013
  9. ironlung69

    ironlung69 Dormant account PABnonaccred

    Occupation:
    poker
    Location:
    uk
    No that was sorted it was with stargames they paid out in the end and my account was NOT locked there!! they just were taking over 4 months to pay out which they do to everyone on their first credit card deposit due to the charge back risk. If you are going to post suggestive comments like that about people I would advise that your memory needs to be working a bit better than it is today!
     
  10. Feb 15, 2013
  11. ironlung69

    ironlung69 Dormant account PABnonaccred

    Occupation:
    poker
    Location:
    uk
    If they do not accept uk players then why do they let you open an account and make a deposit? its not like I was hiding where I was from. Bet if I won a bit they would of voided my winnings and stated I was in violation of the t&c's! Im sorry but im not one for reading all that garbage not enough hours in the day. Is too much to ask for a straight forward set up? I don't use deposit bonuses, I only ever play no deposit bonuses. It is this simple deposit lose no problem, deposit win pay the money in a reasonable time frame....... its not rocket science.
     
  12. Feb 15, 2013
  13. Nifty29

    Nifty29 Dormant account

    Occupation:
    PAID CASINO SHILL
    Location:
    Turn right, then right. then right again
    Your other complaint with star games involved them waiting because there was a chargeback risk with YOUR card....not credit cards in general. It is NOT their policy to make everyone who uses a credit card wait 4 months to stop them charging back.

    Add that to Mybet who closed your account "per the PAYMENTS team", and a picture begins to emerge.

    Once could be a misunderstanding, twice tells a story.

    People don't have their accounts locked for no reason.
     
  14. Feb 15, 2013
  15. ironlung69

    ironlung69 Dormant account PABnonaccred

    Occupation:
    poker
    Location:
    uk
    well im sorry but if you would like to search for stargames non payment due to a charge back risk I think you will find multiple cases of this reported across the net. Also that situation was resolved and I gave them another chance and have since withdrawn without incident. I have a fantastic relationship with all the reputable casinos willhill, ladbrokes, paddypower, sky never had an incident with them what so ever, so what ever you are trying to imply about my account with these two companies you are wrong!!!
     
  16. Feb 15, 2013
  17. ironlung69

    ironlung69 Dormant account PABnonaccred

    Occupation:
    poker
    Location:
    uk
    You know what I did put up something showing my gaming records to prove how much im online and that im not a casino abuser but you know what, I don't have to prove myself to anyone I couldn't care less what you think about my accounts all I posted this feed for was to make other people aware of my situation at mybet. I benefit nothing from this other than maybe someone adding a bit of clarity as to why this may of happened. I have taken the time out of my day to compose this feed . I wont bother wasting my time in future. Good on ya sport you just lost casinomeister a member!
     
    Last edited: Feb 15, 2013
  18. Feb 15, 2013
  19. Jasminebed

    Jasminebed Closer to 100 than Birth

    Occupation:
    Not in workforce
    Location:
    Ontario
    If you've had more than one issue, it might be worth asking one of the casinos you do play and have a good relationship with if there is something with your card that would cause issues?

    It might even be a credit back to your card that was not coded correctly, or a chargeback for a non-gambling related purchase, e.g. non-received goods from ebay or something.

    It's not beyond possibility that you have been a victim of some form of identity theft. I'd try to follow it up if I were the OP. I don't think MyBet will be helpful, try one of the casinos that is satisfied with your card. They may have seen the same flag and decided it was fine after further investigation.
     
    2 people like this.
  20. Feb 15, 2013
  21. ironlung69

    ironlung69 Dormant account PABnonaccred

    Occupation:
    poker
    Location:
    uk
    i have never done a charge back in my life, I didnt even realise it existed until they mentioned it!!!
     
  22. Feb 15, 2013
  23. ironlung69

    ironlung69 Dormant account PABnonaccred

    Occupation:
    poker
    Location:
    uk
    also i used ukash to top up the account with mybet
     
  24. Feb 15, 2013
  25. Przecinek

    Przecinek Dormant account

    Occupation:
    CSA
    Location:
    Respect-land
    Thumbs up. I would think that this is a very plausible scenario.
     
  26. Feb 16, 2013
  27. X-Raided

    X-Raided I'm Beetlejuice Baby! PABinit

    Occupation:
    Professional Sleeper
    Location:
    Florida
    It's kinda like a girl that you dated and ditched, then called up a year later
    and she didn't wanna have anything to do with you anymore. Move on man.
    The email stated that they don't want you opening up anymore new accounts
    with them and to basically back-off.

    As you stated, you have a fantastic relationship with other casinos, but in this case,
    MyBet doesn't want to have anything to do with you or your money. Casinos LOVE money,
    but MyBet doesn't want yours. There HAS to me a reason on their part. As the Mafioso Italians
    would put it, "Ay forget about it".
     
    2 people like this.
  28. Feb 17, 2013
  29. ironlung69

    ironlung69 Dormant account PABnonaccred

    Occupation:
    poker
    Location:
    uk
    your not wrong i really couldn't give a toss about mybet would be nice to know why though then I could make sure what ever happened there is rectified
     
  30. Feb 17, 2013
  31. rockycatt

    rockycatt meistercatt CAG MM

    Occupation:
    carpenter
    Location:
    Boston


    ill tell you one thing if you play with the same name as on forums watch what you say its come to my attention that online casino's scour the forums about loose talk concerning them [all of them ] so as the ww2 guys say loose lips sink ships :D
     
  32. Feb 17, 2013
  33. ironlung69

    ironlung69 Dormant account PABnonaccred

    Occupation:
    poker
    Location:
    uk
    The casinos that I like I only ever have good things to say about. They are all transparent you get what you pay for, a bit of fun and the occasional nice win. No nonsense, account locking delays in payments none of it! It is only when I try new casinos I get any hassle in future im just going to stick with my trusted few. and anyway no I do not use this name in that particular casino.
     
  34. Feb 20, 2013
  35. Mybet

    Mybet Dormant account

    Occupation:
    Casino Manager
    Location:
    Malta
    feedback from mybet side:

    If the user ironlung69 is used the same username at mybet, then I would be happy to clarify the issue. The deposit was made by Paypal on 16.6.2012 and was used in Casino for Novomatic Games (the relation to Stargames, the alternative Novomatic provider, matches). User ironlung69 spent the 40€ on the same day in Book of Ra and had zero in his balance by the end of the day on the 16.06.2012. This means that no charges for dormant accounts could be applied. The account was closed on 15.2.2013 upon players request, pls see the original email:

    To: This email is not visible to you.
    Subject: my account
    Created: 02/15/2013 11:25:52
    Username:ironlung69

    i would like you to close my account, due to the treatment of my friend who plays here moff26 and also a lot of bad reports I have read about your site since his miss treatment. I do not wish to do any business with a company like yours, I do not trust you with my money. I would also like to state If my account were inactive for a period of 12 months and you started charging me £5 a month as stated in your t&c's you could whistle for that money. You would have more chance of winning the lottery than seeing a penny of it! I wish your casino bad fortune and hope you go down in a ball of flames fuckyou very much.


    There are no other records of correspondence with this player.

    Further I would like to clarify the situation for UK: since May 2012 we accept UK players. UK players can play Casino (Amaya) and Games (Net Entertainment) but will not have access to mybet Sportsbook or Poker.

    Kind regards,

    mybet Team
     
    1 person likes this.
  36. Feb 20, 2013
  37. Nifty29

    Nifty29 Dormant account

    Occupation:
    PAID CASINO SHILL
    Location:
    Turn right, then right. then right again
    Wow. So adult. :rolleyes:

    Says a lot about a person IMO.
     
  38. Feb 20, 2013
  39. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    What an immature cowardly way to deal with a problem. These are the players I really have issues with. From this year's awards:


    http://www.casinomeister.com/meister_awards/bestworst2012.php#point

    @ironlung69 - does it feel good to tell strangers to fuck off? :rolleyes:
     
    2 people like this.

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