Videoslots source of wealth income etc etc etc

[DreamRJ]

I've just had the email too and filled in the relevent information.

I'm still laughing at the option that said pocket money. I'm 29 not 9

I ticked that for the lolz

 

[paul7388]

I just got the dreaded source of wealth request as well. And I completed the form. But it hasn't asked me for any documents just yet. It basically just asked me some questions. I can not deposit atm it has blocked them.

Not happy what so ever!

Can I ask others how long it has taken for them to approve once you filled the form in and or if they ask for documents? to them unblock your account and you can then deposit and play again?

Thanks

Filled the form in about 10 pm last night no documents submitted. Got an email back at 11.30pm saying Thank you for concluding the security check at Videoslots.com

Your Source of Funds document has now been verified.

So took just over an hour on a Friday night if thats any help to you.

 

[DreamRJ]

Filled the form in about 10 pm last night no documents submitted. Got an email back at 11.30pm saying Thank you for concluding the security check at Videoslots.com

Your Source of Funds document has now been verified.

So took just over an hour on a Friday night if thats any help to you.

Ok well it has been 2 hours for me so far since I filled the form in. And it still hasn't been processed

 

[gtpaul]

Filling in the source of wealth is easy, I was verified within 5 minutes.

When it comes to to the proof of declaration which is the next part, now thats up to you.

Go back to the beginning of this thread and look at what your going to get next.

Good luck

 

[EnglishGuy]

I'm happy to tell them i work - have a job and earn fuck all..

now way in hell, i would submit bank statements etc.

 

[gtpaul]

Yes mate identity theft at its best.

 

[chris87]

Filling in the source of wealth is easy, I was verified within 5 minutes.

When it comes to to the proof of declaration which is the next part, now thats up to you.

Go back to the beginning of this thread and look at what your going to get next.

Good luck

Correct. I've now had the next part with a the same list of documents requested as you. There was about a week between the Source of Wealth and the Proof of Declaration requests, so those that think it's all over by just filling in the SOW should probably think again unfortunately.

And for good measure they've asked for verification of my ID again!

Chris

 

[b3b44]

i just checked my VS account they request to verify my bank account?
While i never use my bank account depositing only have used Neteller .... weird if you ask me...

 

[paul7388]

i just checked my VS account they request to verify my bank account?
While i never use my bank account depositing only have used Neteller .... weird if you ask me...

My account has always had the bit to verify bank account.

If you read it it says you only need to verify it if you do a withdrawal by bank transfer. As long as you keep using neteller you should never need to actually verify bank.

 

[shadow123]

It would be very useful to know what levels of deposits/withdrawals you guys are making which triggered the spanish inquesition ( no one expects them lol).
Seriously, I am not making any deposits until this situation is sorted out and we know where we stand as there is no way I will submit any proof and
would rather pack up gambling then worrying whether the next deposit/withdrawal will trigger the request

 

[interlog]

I think it is time for Dan to give us some answers I think.

It appears to be that all of the UK customers are expected to complete the form for a starter.

Then you have more and more customers now being asked to supply documents in addition to the signed declaration that has already been submitted and accepted.

I thought the whole point of the act was that casinos should look at individual cases and ask their customers for this kind of stuff is there is suspicion.

And that is where I think in this case Videoslots is being a tat over zealous unless the UK is seen as a high risk country (and one of the criteria in the act).

Looking forward to some answers from Dan who I am sure has been reading this topic.

 

[interlog]

It would be very useful to know what levels of deposits/withdrawals you guys are making which triggered the spanish inquesition ( no one expects them lol).
Seriously, I am not making any deposits until this situation is sorted out and we know where we stand as there is no way I will submit any proof and
would rather pack up gambling then worrying whether the next deposit/withdrawal will trigger the request

But deposit levels are irrelevant.

Surely it is the way that is being played that should be looked at when it comes to money laundering (the act that applies, not responsible gambling stuff). Do you only turn your deposit over one time and then withdraw? Do you cover most of the roulette table with a bet and then withdraw? Stuff such as that.

Me, I deposit and lose most of the time. My loss at VS since December is over £4k. Great way to launder money - not!!!

 

[colinsunderland]

But deposit levels are irrelevant.

Surely it is the way that is being played that should be looked at when it comes to money laundering (the act that applies, not responsible gambling stuff). Do you only turn your deposit over one time and then withdraw? Do you cover most of the roulette table with a bet and then withdraw? Stuff such as that.

Me, I deposit and lose most of the time. My loss at VS since December is over £4k. Great way to launder money - not!!!

Exactly, low risk bets, fast withdrawals etc 'could' be an indication of money laundering, and would expect a SOW request if your playing style was like that, If you are playing high risk bets (slots for example) then I would suggest you are unlikely to be money laundering. Obviously there will be other trigger behaviours too though, but a loss of £4k in just over a month would suggest you aren't very good at your job if you are cleaning money (assuming your deposits haven't been £50k+)

People should question the validity of the requests, and don't accept the 'we can't talk about this it's against the law' excuses.

 

[interlog]

Here is another scary thought: Are those that refuse to provide source of wealth documentation going to be reported to the authorities? It is a logical conclusion isn't it? Can't provide source of income, it therefore must have come from ill gained means.

What ever happened to innocent until proven guilty? This whole exercise by Videoslots is the opposite. You are no longer welcome to play with us until you can prove you are not a criminal. Yeah cheers for that!

 

[chris87]

Exactly, low risk bets, fast withdrawals etc 'could' be an indication of money laundering, and would expect a SOW request if your playing style was like that, If you are playing high risk bets (slots for example) then I would suggest you are unlikely to be money laundering. Obviously there will be other trigger behaviours too though, but a loss of £4k in just over a month would suggest you aren't very good at your job if you are cleaning money (assuming your deposits haven't been £50k+)

People should question the validity of the requests, and don't accept the 'we can't talk about this it's against the law' excuses.

Good points. I only play slots and I'm quite a lot down at VS over the years as it's been my unluckiest casino. But I'm not a high roller. My pattern of play has been the same for years. There doesn't seem to be any rhyme or reason to the requests based on what people have said. Just be aware that if you get a SOW request it may likely be followed up some days later with a request to send the documentary proof of income.

Chris

 

[ternur]

What ever happened to innocent until proven guilty? This whole exercise by Videoslots is the opposite. You are no longer welcome to play with us until you can prove you are not a criminal. Yeah cheers for that!

This is the same approach that was chosen in the GDPR. When it comes to data protection, the DP controller is kinda presumed guilty unless they can prove adequate measures to protect data (of data subjects) are in place, i.e. they must be able to demonstrate compliance. In the AML legal framework the same seems to apply to customers, they need to be able to prove their wealth/funds are not from illegal sources. Of course the operators have to demonstrate AML compliance as well, but the burden in this one has been placed heavily on the customer.

In case of VS, if UK customers are getting hammered with SOW request by default rather than applied on a case to case basis, I'd guess the UKGC has informed licensees of these requirements. And some casinos are taking these on face value rather than analysing what they actually mean. AMLD4 requirements are not meant to be used as a tool to issue blanket SOW requests.

 

[colinsunderland]

This is the same approach that was chosen in the GDPR. When it comes to data protection, the DP controller is kinda presumed guilty unless they can prove adequate measures to protect data (of data subjects) are in place, i.e. they must be able to demonstrate compliance. In the AML legal framework the same seems to apply to customers, they need to be able to prove their wealth/funds are not from illegal sources. Of course the operators have to demonstrate AML compliance as well, but the burden in this one has been placed heavily on the customer.

In case of VS, if UK customers are getting hammered with SOW request by default rather than applied on a case to case basis, I'd guess the UKGC has informed licensees of these requirements. And some casinos are taking these on face value rather than analysing what they actually mean. AMLD4 requirements are not meant to be used as a tool to issue blanket SOW requests.

Exactly right, and it is pretty clear that that is the case too, so any casino doing what VS seem to be doing, would, on the face of it, seem to be not following the law at all.

 

[Jono777]

Happily checked my emails this morning to see that I have now received the SoW request

Average deposit of £25, 3-4 times per week (may change slightly if luck has been in as VS or elsewhere but not by much)

Now the form isn't a problem, Completed it with 100% honesty and if that's it then all good.

I just hope, as I've numerously (in general) suggested that this 4th directive is not misinterpreted by operators.

Sure, If I suddenly start chucking in multiple deposits of £250 daily then ask for proof but if my 'pattern' doesn't change drastically then I think that should be the end of it for me and all the low rollers out there.

I mean seriously, who would launder 'pennies' at a time, I'd be dead and buried and long forgotten by the time my dosh was 'clean'.

As I say no problem with the form.

 

[KasinoKing]

I have been unable to deposit to Videoslots for about 3-4 months now - no explanation from them
(Used the same debit card for years).

Got the SOW e-mail yesterday and completed the required info online... STILL pending 12:30pm today

Oh well, if they don't want my money...

KK

 

[interlog]

Well it is now crystal clear that this request has been sent to ALL of their UK customers.

That is surely not what this act is about.

Still no answer from Dan.

 

[colinsunderland]

Happily checked my emails this morning to see that I have now received the SoW request

Average deposit of £25, 3-4 times per week (may change slightly if luck has been in as VS or elsewhere but not by much)

Now the form isn't a problem, Completed it with 100% honesty and if that's it then all good.

I just hope, as I've numerously (in general) suggested that this 4th directive is not misinterpreted by operators.

Sure, If I suddenly start chucking in multiple deposits of £250 daily then ask for proof but if my 'pattern' doesn't change drastically then I think that should be the end of it for me and all the low rollers out there.

I mean seriously, who would launder 'pennies' at a time, I'd be dead and buried and long forgotten by the time my dosh was 'clean'.

As I say no problem with the form.

I think theres already been a couple with similar patterns to you, been told to complete the large form

I filled in the simple form too, no problem with that.

I do have a problem with this type of thing,

A copy of the will that must include the value of the estate.

the last will I dealt with was over 50 pages long, although I know most aren't, you aren't getting it though.

Sale of property:
Signed letter from a lawyer or a notary on letter headed paper.
Contract of sale.

Last house I sold was around 6 years ago, are Videoslots going to pay the £50 or so it would cost to get a solicitor to write a letter stating that? What about the one 4 years before that, and the one 10 years previous etc etc?

Winnings
Letter from relevant organisation (Lottery headquarters/betting shop/casino).

What, so if I win £100 in Coral this afternoon, you really think they will write me a letter on headed paper explaining that I won £100, do Videoslots want the bet detailing and any other bets I've made there today/last week/month/year? Absolutely ridiculous request and just shows that VS's don't have any idea what they are doing tbh.

 

[shadow123]

Sounds like my VS days are over. If they are sending requests to players depositing £25 it sounds as if it will soon become part of the standard verification
requirments which all players have to adhere to.I re read the documentation requests on page 1 this morning and it really is way over the top,either
VS is being over zealous in their interpretation of the directive or the directive is specifically saying that this data be submitted.
Either way I cant be bothered, I have more important things to worry about.

 

[interlog]

Considering that only UK customers are being targeted so to speak, it appears that there may be some misinterpretation of the UKGC guidance rather than the Act itself as surely otherwise our cousins across Europe would be requested to supply the information.

 

[colinsunderland]

Just think what this information will be worth when a dodgy employee decides to dump the database to sell it (note : NOT aimed at Videoslots or any casino in particular).
At the minute they contact an affiliate 'Hey, I've got a xxcasino database dump, names, email addresses, how much you want for it'
Future
Hey, I've got a list of 50 customers who all deposit £20k+ a week and have a disposable bank balance of £5m+


kerching

 

[Lincolnuk]

Guidance was them to do this to anything that became out of the ordinary.

Examples of this would be. Someone increasing there deposits. Like if you use to make a couple of 50 a week then suddenly you started making 6-10 of them a week.
2nd Example would be if you made Deposits of 30 to 40 then suddenly you jumped to making the same amount but at 100-200 a time.
Those who have not changed there habbits should not need to worry.

Any way thats how i have read all the info and guidance i could find so some casino are making a mess of it

 

[Jd666]

Well it is now crystal clear that this request has been sent to ALL of their UK customers.

That is surely not what this act is about.

Still no answer from Dan.

Not all.
I havent had it.
Mind you, just checked and I have only deposited a total of 60 quid on VS since new year.

 

[lockinlove]

So who made the decision to think its ok to start demanding these types of documents for even low rollers who absolutely do not need to prove how they obtain 200 euro a month. I mean, maybe their grandma gives them money.

Videoslots has ALWAYS overdone it. Someone who is calling the shots, for some reason thinks maybe its cool to go overboard with things. Its the same thing as forcing players to sign affadavits for prepaid cards when no other casino did that.

You are a casino. Do your job, offer slots to people and let them have fun. You are suddenly turning this into something it should never be. An invasion into privacy and a huge pain in the ass. Get a grip jesus and tell the guy in charge of this to settle down a little.

 

[goatwack]

It's fair to say at this stage there are no triggers casinos look for. They're just dishing these forms and requests out to all and sundry, because.........they still haven't got a clue as to what they should be doing.

Far easier for them to appear to be following some vague guidelines at the customer's inconvenience than to lose their licence to print money. Can't have that now can we

 

[Steviedoo]

And just curious...What about the gamblers who use their credit cards to fund their accounts....will they be asking for credit card statements....and then label them problem gamblers and close their accounts...or does a credit card qualify as a source of wealth...

 

[pinnit2014]

And just curious...What about the gamblers who use their credit cards to fund their accounts....will they be asking for credit card statements....and then label them problem gamblers and close their accounts...or does a credit card qualify as a source of wealth...

Depends on the limit

Can just see now... ‘minimum payment only- problem gambler’

 

[colinsunderland]

The more I think about this, the more I'm convinced Videoslots ARE using this to data gather.

Some of the people who have said they got them are clearly not money launderers, from information they have posted.

They 'may' want to check people for responsible gaming issues, but then the emails should say that, they don't. But then, if they were doing affordability checks, they would, in many cases, not get half as much information.

For example, someone deposits £50 a week, gets a RG request, shows a bank statement showing £2500 in current account, thats pretty much the end of the query. Someone has £2.5k in an account then they wouldn't seem to have gambling issues, only spending £50 a week of it on gambling. The casinos has fulfilled its obligations.

However that wouldn't satisfy AML, they would then ask where the £2500 came from, and proof of that and on and on and on. They can get a LOT more information using the AML request, which is why I think people should challenge if it is justified. If it isn't then I think people should start making complaints to the UKGC (or wherever they are playing) stating that the casino are overstepping what authority they have and using these requests to unfairly delay withdrawals. If there are enough complaints then eventually they will look into it.

Other thing to remember, customer refuses to supply the information under RG measures, money will be returned pretty quickly. Customer refuses under AML, I guarantee it will be 6+ months before you get a sniff of your money. That could be quite a lot of money sitting there making interest.

Best laugh about this is, Videoslots method of withdrawal actually encourages money laundering, making it much easier to do than casinos who will only allow withdrawals to the last deposit method.

Maybe they should sort their own house out before jumping down everyone elses throats!

 

[shadow123]

Just scanned through the AML4 directive,its bloody massive and makes me understand a little better why VS are dealing with this as they are.
Asking for as much information from as many customers is probably the easiest way to ensure that that they are complying with their obligations
to the best of their ability.Does not alter the fact that a lot of people (me included) are going to view this as an extreme invasion of privacy.
To think we are paying the EU billions to churn out this stuff,worlds gone mad.

 

[TheAddict]

Can see it on the news next month. Luck quickly turned for one dopey winner who managed a 50k win but had it denied by an online casino. He was arrested shortly after for sending pictures of himself in his loft full of cannabis plants

 

[Dinahnana]

Just scanned through the AML4 directive,its bloody massive and makes me understand a little better why VS are dealing with this as they are.
Asking for as much information from as many customers is probably the easiest way to ensure that that they are complying with their obligations
to the best of their ability.Does not alter the fact that a lot of people (me included) are going to view this as an extreme invasion of privacy.
To think we are paying the EU billions to churn out this stuff,worlds gone mad.

AFAIK the UK did adopt the EU directive 4 as part of an AML bill that came into effect same time as the EU one so maybe UK customers are being targeted like this due to the UKCG's interpretation of the law. Who knows? It's hard to tell when players aren't being told anything. All I can say the world is getting a royal f up the butt due to a few people conducting illegal activities (Panama papers etc,.).

So the people who ACTUALLY launder money will find a way to get around these rules as that is what criminals do and have always done. It's the innocent people like us that have to pay for it by having our privacy invaded. So we have to thank the criminals, terrorists and over zealous legislators to thank for this pile of crap.

 

[colinsunderland]

I've posted this link and section in another thread, but this

Old / Expired Link

2.31 Where a customer is assessed as presenting higher risk, additional information in respect of that customer should be collected. This will help the casino operator judge whether the higher risk that the customer is perceived to present is likely to materialise, and provide grounds for proportionate and recorded decisions. Such additional information should include an understanding of where the customer’s funds and wealth have come from. While the Commission recognises that some relationships with customers will be transient or temporary in nature, casino operators still need to give consideration to this issue.

is what people are now being asked for. Bear in mind the 'tick box' they initially asked for is perfectly ok, as they are entitled to check if your spending is in proportion to your income. So if you ticked you were unemployed, and deposit £1000 a week, expect to get the more in depth request. If you tick you are a bank manager and deposit £50 a month, you shouldn't.

However that is extremely clear, what videoslots are asking for now, should be where a customer is assessed as presenting higher risk.

 

[greylady]

I have not been asked for anything as yet but maybe because I seldom deposit there now, moved away due to the predictability of my play there.

 

[Dan.Videoslots]

I have been unable to deposit to Videoslots for about 3-4 months now - no explanation from them
(Used the same debit card for years).

Got the SOW e-mail yesterday and completed the required info online... STILL pending 12:30pm today

Oh well, if they don't want my money...

KK

Hi KasinoKing,

Have had the Payment team look at this for you and all should have been approved for you.

Br,

Daniel

 

[Mouche12]

Hi KasinoKing,

Have had the Payment team look at this for you and all should have been approved for you.

Br,

Daniel

Daniel, we would all appreciate it if you could address the concerns raised in this thread.

I sent you a PM yesterday regarding the SOW but have not yet received a reply. Thank you for coming back to me and looking forward to your contribution to this thread, hopefully you can provide us with a more in-depth explanation.

 

[kidgloves]

Well, for the first time in 2 years I've played at another casino today. Got the intial quick fill in form, but 6 hrs later it's still processing so I can't deposit. Hello.....it's the weekend and I want my pound of gambling flesh. So congrats Videoslots on not wanting my money over the 2 days of the week I work less.

 

[Dan.Videoslots]

Well, for the first time in 2 years I've played at another casino today. Got the intial quick fill in form, but 6 hrs later it's still processing so I can't deposit. Hello.....it's the weekend and I want my pound of gambling flesh. So congrats Videoslots on not wanting my money over the 2 days of the week I work less.

Hi kidgloves,

Have asked the Payment team to have a look at this and will hopefully have this done for you soon.

Br,

Daniel

 

[Dan.Videoslots]

Daniel, we would all appreciate it if you could address the concerns raised in this thread.

I sent you a PM yesterday regarding the SOW but have not yet received a reply. Thank you for coming back to me and looking forward to your contribution to this thread, hopefully you can provide us with a more in-depth explanation.

Hi Mouche12,

Daniel, we would all appreciate it if you could address the concerns raised in this thread.

I sent you a PM yesterday regarding the SOW but have not yet received a reply. Thank you for coming back to me and looking forward to your contribution to this thread, hopefully you can provide us with a more in-depth explanation.

Hi Mouche12,

Have responded to your PM just now.

Br,

Daniel.

 

[DreamRJ]

Daniel, we would all appreciate it if you could address the concerns raised in this thread.

I sent you a PM yesterday regarding the SOW but have not yet received a reply. Thank you for coming back to me and looking forward to your contribution to this thread, hopefully you can provide us with a more in-depth explanation.

Although Dan is the best rep in the forum and in the industry, It doesn't mean he will divulge any info. The way it goes is they do not like to go into detail into how they operate. So asking probably wont make him actually give any detailed info about it!

On the other hand he may want too when he has the time. But I highly doubt he will give any explicit details!

 

[Dan.Videoslots]

i just checked my VS account they request to verify my bank account?
While i never use my bank account depositing only have used Neteller .... weird if you ask me...

Hi b3b44,

Have checked your account and all looks in order. If you have any more issues please contact me via PM and will have a look at what I can do.

Br,

Daniel.

 

[Dan.Videoslots]

Hi all,

I do understand that you all have questions when it comes to this.

We do not only request this data for AML, but also for Responsible Gambling, to ensure that players only gambles for what he or she can afford.
We have rolled out this new system in UK after a call with the UKGC where they urge us to improve our checks on UK players and make sure they dont gamble for more than they afford and also to make sure funds are legit accordlingly with the EU's 4th directive.

Similar systems will be rolled out on other markets accordingly with thier regulatory requirements.

I and our support will do our best to help you all out if you have any questions and we are trying to process the documents we get as quick as possible. Our team are working around the clock right now doing this.

Br,

Daniel

 

[bebo67]

Hi all,


We do understand that this is sensitive information and that many customer will not want to share this information. But it’s not much we can do about it.

Accordingly with the instruction we have received from our regulators, we need to check source of wealth both for AML but also for Responsible Gambling to determine if customer affords to spend what they do in our casino and funds are legit.

It has been made very clear to us and a couple of other operators, that if we don’t increase our checks, we will risk losing our licence. When the regulators are ready with the current group of casino’s they are targeting, they will start with the next one until everyone comply.

Please feel free to contact us if there are any questions, we will do our best to help out and make this as effective as possible.

Br,

Daniel

So far from what I am reading, it looks like it is being done when people are making withdrawls? I hope that isn't the case Dan. I see the need of it being done..truly I do, but do it at a time that doesnt leave people scrambling to get their money.

 

[Dan.Videoslots]

So far from what I am reading, it looks like it is being done when people are making withdrawls? I hope that isn't the case Dan. I see the need of it being done..truly I do, but do it at a time that doesnt leave people scrambling to get their money.

Hi bebo67,

That is incorrect. This can happen at anytime regardless if you have funds on your account or not.

Br,

Daniel

 

[colinsunderland]

Hi all,

I do understand that you all have questions when it comes to this.

We do not only request this data for AML, but also for Responsible Gambling, to ensure that players only gambles for what he or she can afford.
We have rolled out this new system in UK after a call with the UKGC where they urge us to improve our checks on UK players and make sure they dont gamble for more than they afford and also to make sure funds are legit accordlingly with the EU's 4th directive.

Similar systems will be rolled out on other markets accordingly with thier regulatory requirements.

I and our support will do our best to help you all out if you have any questions and we are trying to process the documents we get as quick as possible. Our team are working around the clock right now doing this.

Br,

Daniel

I've asked you loads of questions about it and your best answer was that it was against the law for you to talk about it, when asked for the law you ignored it.

If you are asking for RG issues then your email won't state you are asking under EU's 4th directive presumably, there is a big difference in when you would ask and what you would ask for between the two, so I wouldn't like to think you were doing RG checks under the guise of EU's 4th directive checks.

Funnily enough I haven't seen anyone post one of these emails, here or elsewhere, where the reason hasn't been EU's 4th directive. RG not at the top of your list?

 

[DreamRJ]

@Dan.Videoslots - Thanks for the info about it.

 

[Jono777]

General post not just VS.

I would err that there is a very fine line between those who can just afford it and those who have gambling problems or gamble more than they can afford, be it slightly or major.

To distinguish this would be nigh on impossible, the work load incredible and the proof required ridiculous. Imagine if they started 'nit picking' whether players can afford their deposits or not, I'd imagine they'd loose a good %age of active depositing players, something casinos obviously do not want to happen. Should they go OTT or even get this slightly wrong...., hence why the appearance of concentration on AML rather than RG.

Lets face it most of us at some point have had a cheeky punt when we shouldn't have, as long as this is a 'blue moon' situation then I for one don't see a problem, misinterpretation of what the UKGC are actually saying however could soon turn it in to one!

Have read and re-read the AML 'alarm bells' directives but still cannot understand why players who deposit £25 - £50 two maybe three times a week are targeted, they simply would not really fit into either category.

 

[slotmaster]

Hi all,

I do understand that you all have questions when it comes to this.

We do not only request this data for AML, but also for Responsible Gambling, to ensure that players only gambles for what he or she can afford.
We have rolled out this new system in UK after a call with the UKGC where they urge us to improve our checks on UK players and make sure they dont gamble for more than they afford and also to make sure funds are legit accordlingly with the EU's 4th directive.

Similar systems will be rolled out on other markets accordingly with thier regulatory requirements.

I and our support will do our best to help you all out if you have any questions and we are trying to process the documents we get as quick as possible. Our team are working around the clock right now doing this.

Br,

Daniel

Just think Dan, You guys could be a crypto currency exchange getting 50,000 new customer's validations a day. Just a lil positive for you. But seriously all of this is stupid and here the u.k. was the greatest place in the world for gambling and thought it was better over there for government but it sounds like here in Canada just stupidity,lol.