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Hello DreamRJ.

I am not sure I follow what you mean when calling the changes unfair since the same requirements are put on everyone who wants to participate. We have never intended to ignore someone voicing their concern and I apologize to anyone that feels they have been treated this way. However, the requirements will not be changed for tonights Freerolls. While we appreciate and forward the suggestions and feedback we receive, we cannot guarantee that there will be any immediate updates or some of the specific changes you request.

Regarding the removal of the Casino Race for the Clash of Spins and other changes, we have new and exciting things on the horizon and we are certain will be an overall improvement of our Casino, both for larger and smaller players.

Best regards,
Team Videoslots.

Thanks for the reply, but I was not talking about the freerolls tonight. I was talking about and mentioned the freerolls next weekend on the 26th-27th. So it is those that I am asking if you can relax the requirements for them ones. And again you keep picking slots with a spin value of 0.10, it is just annoying and frustrating.
 
I thought the sng freerolls used to be £200 over 4 weeks prior to starting? Now it's £500 over 5-7? days prior to starting

This is correct. Honestly, the €200 wagering over 4 weeks for the SnG Freeroll Weekends was way too generous in terms of how much value you can get from them. It sucks that we are back to one game only, but for most of 2018, it was always one game except for the last 2 - 3 months or so. I do feel they have gone too far the other way in terms of requirements. I think maybe 400€ wagering over the last 14 days should be a good compromise. The current ones where you need to deposit and wager within 7 days of the freerolls are not that great, but still have an alright value. I do have to change my playing pattern a bit so when I do my deposit for getting access to the normal freerolls, I will also be able to play in the weekend ones as well.
 
I have been informed by someone who played this slot in those battles for 6 hours this morning that they earned less than $1.00 from the rewards gained. 0.15 for each hour!
That is hardly worth risking wagering $500 over a a few days for if you where not otherwise intending to deposit,is it?
 
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Hello everyone,

@DreamRJ My apologies, your post clearly states that it is about next weekends Freerolls. The requirements for next weekend will not be changed, however, the feedback will be received. What game to choose and the minimum bet is also something we are not deciding over, but your opinions will be delivered to the people in charge.

@colinsunderland Good question regarding the max bet, but I do not have a straight answer for you at the moment. We will take a look at this and get back to you.

Best regards,
Team Videoslots.
 
This is correct. Honestly, the €200 wagering over 4 weeks for the SnG Freeroll Weekends was way too generous in terms of how much value you can get from them. It sucks that we are back to one game only, but for most of 2018, it was always one game except for the last 2 - 3 months or so. I do feel they have gone too far the other way in terms of requirements. I think maybe 400€ wagering over the last 14 days should be a good compromise.

Yeah i always understood that things would eventually change or had to change for various cost reasons - it just seamt to go too far. 200 over 4 weeks probably was too generous with generally what you could make from the sng freerolls. I think somewhere in the middle would have been a better idea. Say, 400 over 4 weeks or even 2 weeks or something to that effect (as you say).. maybe even lessen the wagering requirements the more you deposit.. But 500 over the previous few days before it starts is a bit tough going

All i will do now is, because i do like the sng freerolls particularly the 48hr weekend, ill just adjust when i deposit based on the news coming out of an upcoming sng. Next week I will attempt this, and hopefully I can make it but if not then it is what it is. But i hope they do take notice of peoples opinions on this for future sng battles and adjust it to be a little more fairer or easier to achieve.
 
Yeah i always understood that things would eventually change or had to change for various cost reasons - it just seamt to go too far. 200 over 4 weeks probably was too generous with generally what you could make from the sng freerolls. I think somewhere in the middle would have been a better idea. Say, 400 over 4 weeks or even 2 weeks or something to that effect (as you say).. maybe even lessen the wagering requirements the more you deposit.. But 500 over the previous few days before it starts is a bit tough going

All i will do now is, because i do like the sng freerolls particularly the 48hr weekend, ill just adjust when i deposit based on the news coming out of an upcoming sng. Next week I will attempt this, and hopefully I can make it but if not then it is what it is. But i hope they do take notice of peoples opinions on this for future sng battles and adjust it to be a little more fairer or easier to achieve.

Yep, its gone from one extreme to the other, £500 in 5 days to win a few free spins is no real incentive. Not sure it fits in with RG either, encouraging people to spend more in a short space of time, not knowing how much they will have to spend to qualify.
 
Okay personally i think 5 days from Monday to Friday before they start is a bit steep for the battles especially when most people work all week and the weekend is the time they are most likely to deposit and play. A fortnight would be a lot fairer.

As for all the kick up about only one game and a game valued at 10p. That is the way it always was till a few months ago. Used to be things like Book of Dead and Frog Grog etc. weekends.

It was only a few months back they tried 3 different games at different amounts. It was obvious that it was unsustainable and no way could that continue. Many members here have discussed it between themselves that how could VS possibly survive doing that as it must be costing a fortune.
 
The SnG weekends are never about the player, it's always on a weekend when it is payday for nearly everyone and it is a very good marketing ploy that attracts extra traffic to their site - I know I used to get bored of the SnG and deposit so I am sure there are a whole lot of other people who would do the same - minimum output for the most reward at VS now :)
 
Yeah i always understood that things would eventually change or had to change for various cost reasons - it just seamt to go too far. 200 over 4 weeks probably was too generous with generally what you could make from the sng freerolls. I think somewhere in the middle would have been a better idea. Say, 400 over 4 weeks or even 2 weeks or something to that effect (as you say).. maybe even lessen the wagering requirements the more you deposit.. But 500 over the previous few days before it starts is a bit tough going

All i will do now is, because i do like the sng freerolls particularly the 48hr weekend, ill just adjust when i deposit based on the news coming out of an upcoming sng. Next week I will attempt this, and hopefully I can make it but if not then it is what it is. But i hope they do take notice of peoples opinions on this for future sng battles and adjust it to be a little more fairer or easier to achieve.
It is not just the change in the requirements in order to qualify over recent campaigns plus this evenings offering weather depositors will conclude if it is really worth bothering with the wagering requirements.
I suspect folk will vote with their money and that will be reflected in tonight's and future sng battles unless Videoslots review their offerings.

And I have been one of Videoslots biggest advocates and one of their loyalist depositors for a few years now.
And as an aside,I do not view the free rolls as a get rich tool because I always use the money gained as extra play time and it usually ends going straight back into Videoslots coffers
 
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Okay personally i think 5 days from Monday to Friday before they start is a bit steep for the battles especially when most people work all week and the weekend is the time they are most likely to deposit and play. A fortnight would be a lot fairer.

As for all the kick up about only one game and a game valued at 10p. That is the way it always was till a few months ago. Used to be things like Book of Dead and Frog Grog etc. weekends.

It was only a few months back they tried 3 different games at different amounts. It was obvious that it was unsustainable and no way could that continue. Many members here have discussed it between themselves that how could VS possibly survive doing that as it must be costing a fortune.

No it has not always been on 0.10p slots at all. Since they started doing the sit n go weekends, they have always mixed it up with mixtures. I remember about a year ago we even had one on blood suckers 2. That might have been the evening one though. When it was spread over 3 nights. But then there was those test weekends they used to do as well. Those test weekends was also mixed around and they kept switching the slots and different types between 10man, 20man, 30man and 60man and they picked slots from 0.10p to 0.25p slots. So it has not been like that for only a few months at all.

Just had to correct you :D
 
No it has not always been on 0.10p slots at all. Since they started doing the sit n go weekends, they have always mixed it up with mixtures. I remember about a year ago we even had one on blood suckers 2. That might have been the evening one though. When it was spread over 3 nights. But then there was those test weekends they used to do as well. Those test weekends was also mixed around and they kept switching the slots and different types between 10man, 20man, 30man and 60man and they picked slots from 0.10p to 0.25p slots. So it has not been like that for only a few months at all.

Just had to correct you :D

The 0.25 slots were the absolute exception on SnG Weekends. The range was to the largest part from 0.10 to 0.20.
 
Good to hear that! That is what you expect from a Tier 1 gaming hangout! :D

And do you think he would have got an email from them if he did not post about it in this thread/forum? I highly doubt it. Just saying :D
 
The SnG weekends are never about the player, it's always on a weekend when it is payday for nearly everyone and it is a very good marketing ploy that attracts extra traffic to their site - I know I used to get bored of the SnG and deposit so I am sure there are a whole lot of other people who would do the same - minimum output for the most reward at VS now :)
Not if you get paid last working day off month like i do
 
Hello everyone,

@DreamRJ My apologies, your post clearly states that it is about next weekends Freerolls. The requirements for next weekend will not be changed, however, the feedback will be received. What game to choose and the minimum bet is also something we are not deciding over, but your opinions will be delivered to the people in charge.

@colinsunderland Good question regarding the max bet, but I do not have a straight answer for you at the moment. We will take a look at this and get back to you.

Best regards,
Team Videoslots.
I'm still waiting for this one to finish.
 

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And do you think he would have got an email from them if he did not post about it in this thread/forum? I highly doubt it. Just saying :D

And do you think you can go once a week without trying to be negative about VS? Just sayin' :D

Maybe he wouldn't but it shows that they actually made the effort to investigate what happened and acted accordingly. That is not a given.
 
And do you think he would have got an email from them if he did not post about it in this thread/forum? I highly doubt it. Just saying :D
He is a she, and I think VS would have found out anyway, also without this wonderful forum. BTW, reopening my account will take 7 days (mandatory cooling off period), so I miss this weekend's SNG's anyway. Oh well.
 
Grinding freerolls all weekend on Jaguar Temple earning about 20 x 10p fs per hour ? Sounds very tedious unfortunately
These changes have killed the weekend battles for me and a lot of others . I don't even want to try and qualify for them because I think it will be more frustration/tedium in playing them than any sort of enjoyment . It doesn't make much sense because the only people going to be playing these will be the players who would have qualified anyway regardless of the freerolls being there or not . There's no enticement to deposit and wager with this promo
A mix of games for variety , maybe 3 games with one at 20p and the other 2 at 10p makes it something worth trying to qualify for , but as it stands its just not worth it
btw I don't think I've ever ended a sng battle weekend in profit (lol) so it's not just about the money but the enjoyment just isn't there with this setup
 
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Hello Smart_croatia,

The people in charge are active on this forum and have their own accounts, so they are reading and even contributing. Regarding an official Q&A, I believe that the best thing is to let us know your opinions and we will make your voices heard, but we will run this idea up the flagpole and see how it goes.

Best regards,
Team Videoslots.
 
@Team.Videoslots Hi, is it possible to have here present person in charge (for few hours) for battles inc SNG-s with Q&A so we can discuss all of out opinions so we can once for all finish this subject and then also help you to have less forwarding regarding battles and SNG subject to do in future?
If you worked for VS would you volunteer to q&a during a sng weekend ;) I think I might suddenly develop a 48 hour bug if I got that shift.
 
Grinding freerolls all weekend on Jaguar Temple earning about 20 x 10p fs per hour ? Sounds very tedious unfortunately
These changes have killed the weekend battles for me and a lot of others . I don't even want to try and qualify for them because I think it will be more frustration/tedium in playing them than any sort of enjoyment . It doesn't make much sense because the only people going to be playing these will be the players who would have qualified anyway regardless of the freerolls being there or not . There's no enticement to deposit and wager with this promo
A mix of games for variety , maybe 3 games with one at 20p and the other 2 at 10p makes it something worth trying to qualify for , but as it stands its just not worth it
btw I don't think I've ever ended a sng battle weekend in profit (lol) so it's not just about the money but the enjoyment just isn't there with this setup
For some reason, I have never been able to load that game. It always takes for ever, and then it's a black screen. I have mentioned it to the team, with screen shots and they always have said " they cant find anything wrong". So if that is the game that they are using, then I don't care now that I didnt qualify.
 
Hello Bebo67.

I would suggest you get in touch with our 24/7 Support team and they will help you troubleshoot this issue and, hopefully, they can find a solution. I would ask you to send an e-mail to [email protected] as well, so we can look at it Monday :)

Best regards,
Team Videoslots.
 
Hello Bebo67.

I would suggest you get in touch with our 24/7 Support team and they will help you troubleshoot this issue and, hopefully, they can find a solution. I would ask you to send an e-mail to [email protected] as well, so we can look at it Monday :)

Best regards,
Team Videoslots.
I have sent numerous e-mails regarding this already, with screen shots. The last one was last month.
 
If you worked for VS would you volunteer to q&a during a sng weekend ;) I think I might suddenly develop a 48 hour bug if I got that shift.
Yeh but if they just said look guys we know the battle weekends suck now but we can't afford any better then you'd think well ok at least they're being honest.. but ofc they won't say that - instead they'll say sure thing we'll listen to your feedback about the clash of spins and battles etc and look out for exciting new developments in the future ! when all we rly see are cuts across the board
Yes VS is still a good casino but it used to be a standout casino , no.1 in my book , and now its just up there on par with the other good casinos
 
He is a she, and I think VS would have found out anyway, also without this wonderful forum. BTW, reopening my account will take 7 days (mandatory cooling off period), so I miss this weekend's SNG's anyway. Oh well.

Sorry, my bad as I actually knew that you are a "she" but in the heat of answering the post I completely forgot it. :o

Never mind about the missed SnGs, maybe do something special that will make up for it. :)
 
Yeh but if they just said look guys we know the battle weekends suck now but we can't afford any better then you'd think well ok at least they're being honest.. but ofc they won't say that - instead they'll say sure thing we'll listen to your feedback about the clash of spins and battles etc and look out for exciting new developments in the future ! when all we rly see are cuts across the board
Yes VS is still a good casino but it used to be a standout casino , no.1 in my book , and now its just up there on par with the other good casinos

Go back a few hundred pages when the SnG's were running on one slot and they said that some good changes are coming. And indeed they increased it to two and even three slots for an SnG weekend. Can't remember many members actually posting something positive back then. :rolleyes:

So maybe some patience and good faith would be a good thing to see how things will turn out and how the CoS concept will develop before you talk everything into the ground.

Yet again I am asking the same question. If you think you just see cuts then please can you post a list of casinos where you think you are getting so much more than at VS? And remember, it must be all wager-free.

Geez, I am sick and tired of all this whining and crying. :rolleyes:
 
For some reason, I have never been able to load that game. It always takes for ever, and then it's a black screen. I have mentioned it to the team, with screen shots and they always have said " they cant find anything wrong". So if that is the game that they are using, then I don't care now that I didnt qualify.

I had a problem with Aztec Idols from PlayNGo back when it was on an SNG weekend.I've had 30 rewards I could not play cause the game would not load.
I've talked with CS twice, sent a emails to VS and nobody really cared. After a while when those rewards were expiring I've asked them to change them with a game that I could play. Finally after weeks somebody at VS, thankfully did their job and with PlayNGo fixed my problem loading the game. and in this experince I think depends on who is on VS team that sees your message if they actualy care or not to go a bit extra mile and fix it.
so my advice is to keep trying with VS, hopefully you will get one of the nice guys and help you.
 
Go back a few hundred pages when the SnG's were running on one slot and they said that some good changes are coming. And indeed they increased it to two and even three slots for an SnG weekend. Can't remember many members actually posting something positive back then. :rolleyes:

So maybe some patience and good faith would be a good thing to see how the CoS concept develops before you talk it into the ground.

Yet again I am asking the same question. If you think you just see cuts then please can you post a list of casinos where you think you are getting so much more than at VS? And remember, it must be all wager-free.

Exactly...i honestly can't think of one. Genuinely like to know if there is one!

All going round in circles....the VS rep has heard the same thing about 10 times now. And i'm sure it'll be communicated to those above. Will it change things? Probably not. I don't think they took the decision to do all this on a whim.
 
Go back a few hundred pages when the SnG's were running on one slot and they said that some good changes are coming. And indeed they increased it to two and even three slots for an SnG weekend. Can't remember many members actually posting something positive back then. :rolleyes:

So maybe some patience and good faith would be a good thing to see how things will turn out and how the CoS concept will develop before you talk everything into the ground.

Yet again I am asking the same question. If you think you just see cuts then please can you post a list of casinos where you think you are getting so much more than at VS? And remember, it must be all wager-free.

Geez, I am sick and tired of all this whining and crying. :rolleyes:

Why must it be wager free? Just because something is wager free doesn't mean its always better value than something that isn't. SkyVegas did 25% cashback on losses up to £20 yesterday, actual 25% not videoslots version of 25%. Stake £25 on vegas get a £5 free sports bet (1 x wagering). I won £15 cash and 35 x 20p wager free spins last night during bonus time.
I would prefer a 100% bonus with standard wagering than 5 x 10p spins.
 
Exactly...i honestly can't think of one. Genuinely like to know if there is one!

All going round in circles....the VS rep has heard the same thing about 10 times now. And i'm sure it'll be communicated to those above. Will it change things? Probably not. I don't think they took the decision to do all this on a whim.
That is why I'm choosing to go in break mode after my battle stuff is used up. It wasnt a choice that I am choosing lightly either. In-fact the battles are 1% of why I am doing this. I feel there is no sense in getting angry, and the team has no part of my decision. While I am in break mode, I will watch how things are being played out.
 
Why must it be wager free? Just because something is wager free doesn't mean its always better value than something that isn't. SkyVegas did 25% cashback on losses up to £20 yesterday, actual 25% not videoslots version of 25%. Stake £25 on vegas get a £5 free sports bet (1 x wagering). I won £15 cash and 35 x 20p wager free spins last night during bonus time.
I would prefer a 100% bonus with standard wagering than 5 x 10p spins.
It doesnt have to be wager free, and if people are hanging on to that, then it's a huge sad trap for them.
 
Why must it be wager free? Just because something is wager free doesn't mean its always better value than something that isn't. SkyVegas did 25% cashback on losses up to £20 yesterday, actual 25% not videoslots version of 25%. Stake £25 on vegas get a £5 free sports bet (1 x wagering). I won £15 cash and 35 x 20p wager free spins last night during bonus time.
I would prefer a 100% bonus with standard wagering than 5 x 10p spins.

You keep bringing up SkyVegas where you and a few other select players are getting extra deals. They are indeed very good but I can't even register at SkyVegas and at most other places I am excluded from the promos.

I deposited this week EUR170 at VS and I am getting about 100EUR in cashback next Friday + I had about 800 spins from CoS and Freerolls + a few battle tickets and other game rewards. And no, not all spins were at 0.10, a good portion was at 0.20, mainly on Rise of Olympus.

It surely isn't that much every week as it depends how much you manage to play.


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Why must it be wager free? Just because something is wager free doesn't mean its always better value than something that isn't. SkyVegas did 25% cashback on losses up to £20 yesterday, actual 25% not videoslots version of 25%. Stake £25 on vegas get a £5 free sports bet (1 x wagering). I won £15 cash and 35 x 20p wager free spins last night during bonus time.
I would prefer a 100% bonus with standard wagering than 5 x 10p spins.

And what then?After add Bonus with wager,may not counted Games etc,growing up Bonus terms,there is a lot more Work for the Casino.Withdrawals needs probably longer because the Bonus Terms must checked.All these small decisions makes VS to the best Casino out there.Easy to handle,uncomplicated Rewards for everyone.
 
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