Official Videoslots presents Battle of Slots!

[Mr Wild]

The problem we are having right now and yesterday has nothing to do with the Battles. Its a fault in our database setup which need to be changed, this need to be done when less people are on the site as it will slow down the site and it takes a few hours to fix.
Fix should be done during early hours tomorrow. Tonights battles will continue and if it occurs again we will reset it, but problem will be there until the fix have been released.
We were aware of this problem before event started, but decided to run it anyways as we can restore site quickly. It was that or cancel the evening.

 

[scott dickson]

The problem we are having right now and yesterday has nothing to do with the Battles. Its a fault in our database setup which need to be changed, this need to be done when less people are on the site as it will slow down the site and it takes a few hours to fix.
Fix should be done during early hours tomorrow. Tonights battles will continue and if it occurs again we will reset it, but problem will be there until the fix have been released.
We were aware of this problem before event started, but decided to run it anyways as we can restore site quickly. It was that or cancel the evening.

and what about extending them to make up for the 12hours we lost over the weekend and downtime tonight?

 

[CongoGB]

Thanks for the explanation @Mr Wild - proper explanations are always appreciated.

 

[Jono777]

and what about extending them to make up for the 12hours we lost over the weekend and downtime tonight?

FFS, will people stop asking for extensions - Nothing personal just you're the latest one to ask for this frustrating exercise and the closest post to quote

There is more to life than slotting and some of us need our beauty sleep and have work tomorrow.

If ever any sort of compensation or extra battles were to be offered (unlikely though) they should do it on a none event night such as Tue, Wed or a weekend mid month.

 

[Video_Poker_Pro]

and what about extending them to make up for the 12hours we lost over the weekend and downtime tonight?

They stoped doing that long time ago.

 

[scott dickson]

FFS, will people stop asking for extensions - Nothing personal just you're the latest one to ask for this frustrating exercise and the closest post to quote

There is more to life than slotting and some of us need our beauty sleep and have work tomorrow.

If ever any sort of compensation or extra battles were to be offered (unlikely though) they should do it on a none event night such as Tue, Wed or a weekend mid month.

It makes no difference if people ask for it they never do it these days.

 

[Mr Wild]

and what about extending them to make up for the 12hours we lost over the weekend and downtime tonight?

The focus right now is to sort out the issues, we are very close to have the battles working once and for all after all these years. Im sure the team will figure out ways to compensate when things work properly.

 

[Itaghai]

The focus right now is to sort out the issues, we are very close to have the battles working once and for all after all these years. Im sure the team will figure out ways to compensate when things work properly.

I still think that the best compensation is just having the battles fixed.
It's way more satisfying than a couple of quid for another hour of battles.

Edit: Implementing a 5-minute timeout after a battle close for the non spinners would also make some people happy

 

[scott dickson]

I still think that the best compensation is just having the battles fixed.
It's way more satisfying than a couple of quid for another hour of battles.

Edit: Implementing a 5-minute timeout after a battle close for the non spinners would also make some people happy

or find a way so provided the player has played all there spins on a game then they can register for another battle

 

[CongoGB]

Site's dying again - that'll do for me for tonight, time for bed!

 

[ihilty79]

I take it that all these queues I am in when the hour finishes they will not start now anyway?
@mrwild If you knew about problems yesterday why did you go back to frenzy instead of the freerolls which have worked for the last few weeks.

 

[bamberfishcake]

Looks like the same as what happened yesterday could be about to happen again.

Two battles stuck and not clearing.

 

[Pixie]

Twin Spin rewards don´t work

 

[Alisa77]

I take it that all these queues I am in when the hour finishes they will not start now anyway?
@mrwild If you knew about problems yesterday why did you go back to frenzy instead of the freerolls which have worked for the last few weeks.

I will gladly take a few hiccups during Frenzy Mondays over the all day-long battles during Monday Mania! Did you really enjoy spending all day playing 20 battles where the top prize was 75 spins?

Maybe 10 battles with double the rewards would work. I heard some people were barely getting a reward of 5 free spins after spending all day playing.

At least during Frenzy, you have a better chance of getting 10+ rewards, and on several occasions I've won up to 25+ rewards, there's no comparison....

 

[Video_Poker_Pro]

@Team.Videoslots activated 2 rewards on twin spin and nothing happend.

 

[Pixie]

@Team.Videoslots activated 2 rewards on twin spin and nothing happend.

Same here activated 1 reward ( 2 left ) on twin spin and nothing happend.
Edit: 2 of them worked now 1 left.

 

[09237653]

Got a stuck one here too.

 

[Itaghai]

Got a stuck one here too.

View attachment 173597

Forfeit the spins and activate again.

@Team.Videoslots These battles are getting more confusing everyday

 

[paul7388]

Seriously @Team.Videoslots why has account been set back 2 days again.

Playing at site and it was going funny again. Now logged In and back to 71 rewards and balance of £10 something.

Where I should only have £8 odd and 28 rewards as they are the rewards I am just waiting to expire and it will not let me forfeit them as they are all for the leander game that does not load so they are of no use to me.

But quite annoying that now sitting with all these rewards again that have already been redeemed and no point playing any slots as who knows what happens if you get a big win since site seems to keep resetting back days whenever it feels like it.

Battles not working and rewards that you can not redeem is one thing that I just accept but surely the site should not be resetting back days .

 

[Team.Videoslots]

Forfeit the spins and activate again.

@Team.Videoslots These battles are getting more confusing everyday
View attachment 173623

Hello itaghai,

There seems to have been a mistake with either the name or reward scheme for this battle.

Thanks for bringing it up, I will report it internally, so the cause can be identified and future instances prevented.

Kind regards.
Team Videoslots.

 

[Itaghai]

Hello itaghai,

There seems to have been a mistake with either the name or reward scheme for this battle.

Thanks for bringing it up, I will report it internally, so the cause can be identified and future instances prevented.

Kind regards.
Team Videoslots.

The Honey Rush battle has the same mistake but apparently, it got canceled.

 

[Video_Poker_Pro]

@Team.Videoslots could you answer?

 

[Pixie]

@Team.Videoslots Now it´s wrong again, I shall have SEK 202 in my account now not SEK 82.79 as i had about 2 days ago !!!

 

[paul7388]

@Team.Videoslots Now it´s wrong again, I shall have SEK 202 in my account now not SEK 82.79 as i had about 2 days ago !!!

I know Pixie same has happened to me. Back to what it was Sunday lunchtime with a tenner in account and 71 rewards. It is becoming a total joke now. Battles broke fair enough but accounts keeping going back in time should not happen.

 

[goatwack]

Wonky technical Battles issues is one thing, XP requirements another. As is not being able to redeem one's Rewards at the end of hours' play.

Yet playing whack-a-mole with one's own funds as it performs Houdini tricks has to be a sure-fire cause for concern. I'm not even sure how anyone could feel safe depositing there, not knowing how much of the site's security has been compromised.

'The final curtain' if ever I saw it!