Videoslots - Newly Accredited

[Kroffe]

As a casino, you will make more money giving out £3 than having someone win big. As they normally cash it all out.

If you are implying this actually costs vs more money, i dont believe you.
Taking in new slots on as low as 92% does not exactly scream 'we dont care about money'

Im more inclined to believe that if a penny could be saved by swapping over to giving away £3 instead of rounder tickets, the change would already have been made.
Especially since most people seem to prefer cash prizes over the rounder tickets.
Would be a win win, no?

 

[Mr_Slot5]

I’ve taken £2 (bonus) up to £1,500 before now (on a different casino), so yeah I think I’m with Kroffe here. I find it fun trying to build up minuscule amounts of money into something decent.

I think if VS upped it from a round 1 to a round 2 ticket it would feel better. Also why not tier the rounder battles? Perhaps give round 2 and round 3 tickets depending on final place? You’d still get the higher rollers buying in directly in at the higher rounds.

Maybe cut the number of winning places down to mitigate the cost of the higher level entry rewards and perhaps even cut the number of rounders battles down...people tend to prefer the free spin battles I think.

 

[bamberfishcake]

Sorry to butt in but are we recommending more cuts following the original cuts which followed those other cuts and the cuts after that?

No two ways about it, VS rewards, have been slashed, dramatically.

 

[Deeplay]

Videoslots used to be one of the best. Weekly cash back / free spins and so on and now - nothing but low RTPs on many games.

Exactly the reason why I have dumped them and wont be playing again here. The rewards on the wheel are by now quite pointless and trying to win in the freerolls is like winning a lottery ;-) better options out there for sure.

 

[Mr Wild]

If you are implying this actually costs vs more money, i dont believe you.
Taking in new slots on as low as 92% does not exactly scream 'we dont care about money'

Im more inclined to believe that if a penny could be saved by swapping over to giving away £3 instead of rounder tickets, the change would already have been made.
Especially since most people seem to prefer cash prizes over the rounder tickets.
Would be a win win, no?

The rounders tickets have nothing to do with cost vs more money. Its just target to another player group than yourself.
Casinos that is lowering RTP is to increase profit to handle the increased cost on regulated markets.
Im not aware of any business that is not trying to make money and stay profitable.

Facts are still, people will cash out bigger wins more than smaller.

 

[bamberfishcake]

Casinos that is lowering RTP is to increase profit to handle the increased cost on regulated markets.

 

[Mr_Slot5]

Videoslots used to be one of the best. Weekly cash back / free spins and so on and now - nothing but low RTPs on many games.

Exactly the reason why I have dumped them and wont be playing again here. The rewards on the wheel are by now quite pointless and trying to win in the freerolls is like winning a lottery ;-) better options out there for sure.

The sit and go battle evenings are a big draw IMO. Always good to have a chance of winning some freespins (especially if you're a low roller).

The normal freerolls are massively oversubscribed for the current prize structure and need looking at IMO. 6000 spin pool would be much better than the current 4500.

 

[Kroffe]

The rounders tickets have nothing to do with cost vs more money. Its just target to another player group than yourself.
Casinos that is lowering RTP is to increase profit to handle the increased cost on regulated markets.
Im not aware of any business that is not trying to make money and stay profitable.

Facts are still, people will cash out bigger wins more than smaller.

Yes obviously people winning a big sum is more likely to make a withdrawal instead of playing it back, which is why the prizepool for the €500 freeroll goes down 300 places.
Spread it out into tiny tiny wins rather than letting a couple of people win amounts they might actually withdraw.

But pretending the rounder tickets were introduced to target some imaginary group of players, and not as a way to cut costs...I dont know, maybe someone else will believe that, i dont.
Just take the battle running now, used to be 5000+ freespins at either 10c or 20c, thats €500 or €1000.
Now its 60 rounder tickets valued at €5.5 = €330
But yeah, its not about cutting costs, its about targeting a different group of players.

(found Harrys stash)

 

[Mr Wild]

Yes obviously people winning a big sum is more likely to make a withdrawal instead of playing it back, which is why the prizepool for the €500 freeroll goes down 300 places.
Spread it out into tiny tiny wins rather than letting a couple of people win amounts they might actually withdraw.

But pretending the rounder tickets were introduced to target some imaginary group of players, and not as a way to cut costs...I dont know, maybe someone else will believe that, i dont.
Just take the battle running now, used to be 5000+ freespins at either 10c or 20c, thats €500 or €1000.
Now its 60 rounder tickets valued at €5.5 = €330
But yeah, its not about cutting costs, its about targeting a different group of players.

(found Harrys stash)

Okey, but that has nothing to do with the wheels as we where discussing. How do you mean its about cutting cost in the wheels to offer 5.5 EUR Rounder ticket vs £3 cash?

 

[Jono777]

Okey, but that has nothing to do with the wheels as we where discussing. How do you mean its about cutting cost in the wheels to offer 5.5 EUR Rounder ticket vs £3 cash?

£3 cash is 100% guaranteed €5.5 battle ticket guarantees nothing 9/10.

I have had a tiny balance £2 - £10 last me hours on occasion, ticket last 5 minutes, if that.

Its all about the play time and value for deposits for me (and I'd think many, many other low rollers out there) old blue wheels offered much more play time via their set up than they do today.

 

[Kroffe]

Okey, but that has nothing to do with the wheels as we where discussing. How do you mean its about cutting cost in the wheels to offer 5.5 EUR Rounder ticket vs £3 cash?

Id say the £3 is about 1000000000000000 times more likely to lead to a withdrawal.
Obviously thats an estimate, but should be fairly close.

Yes, when that one in a million withdrawal from a rounders battle happens, it is likely to be bigger than the withdrawals coming from people getting £3 cash and spinning on slots.
But since they are so rare im willing to bet the withdrawals made from giving out £3 a couple hundred times (thats how many tickets you need on average to win something from the rounders) would easily outvalue the prizes given out in the rounder battles.

 

[colinsunderland]

The RTP is 95% in Rounders, based on top price of about 1,100 EUR in round 5 and a total share of 2875 EUR split on 4 spots. So my chances of getting a decent chunk of cash in the long run is better in Rounders than using £3 in a random game. Even using them in a game of 98% RTP the top price will be so much higher so the chance of me getting any decent is much lower than in Rounders.

As an entertainment player, I also get a lot more playtime in rounders than on cash play.

You play in them?

 

[Mr_Slot5]

£3 cash is 100% guaranteed €5.5 battle ticket guarantees nothing 9/10.

I have had a tiny balance £2 - £10 last me hours on occasion, ticket last 5 minutes, if that.

Its all about the play time and value for deposits for me (and I'd think many, many other low rollers out there) old blue wheels offered much more play time via their set up than they do today.

Would be good if they'd allow you to forfeit the ticket for its cash value. Then those who wish to use it as a rounders entry are free to do so if they so wish and those who want a small cash balance are kept happy too.

 

[Kroffe]

Would be good if they'd allow you to forfeit the ticket for its cash value. Then those who wish to use it as a rounders entry are free to do so if they so wish and those who want a small cash balance are kept happy too.

Rip rounder battles if that became an option.
=)

 

[pinnit2014]

I've just won a R1 on Reactoonz

Anyone want it for 4 quid?

Ok, 2?

Ok, 1?

Jesus, you cannae give imaginary values away.

 

[Kroffe]

Thats the thing, €5.5 is what they cost, not what they are worth.
I can make drawings all day and try to sell them for €1000 per drawing, obviously that does not make them worth €1000
They are only worth what people are prepared to pay for them, and sadly, both for my drawings and round 1 rounder tickets, the amount people are willing to pay is €0.

If interested in buying a €1000 drawing, send pm.

 

[pinnit2014]

Thats the thing, €5.5 is what they cost, not what they are worth.
I can make drawings all day and try to sell them for €1000 per drawing, obviously that does not make them worth €1000
They are only worth what people are prepared to pay for them, and sadly, both for my drawings and round 1 rounder tickets, the amount people are willing to pay is €0.

If interested in buying a €1000 drawing, send pm.

Someone's been to business school re value and the need for an active market to trade goods in that determines all that jazz



One question - is the drawing the same/better as your graphical representation of you on the toilet that you last did?

 

[Kroffe]

One question - is the drawing the same/better as your graphical representation of you on the toilet that you last did

I dont think ill ever be able to draw a picture thats better than that one.
The trackpad and finger really was in sync that day.

 

[DreamRJ]

@Team.Videoslots - Just a quick one for ya! Those Spin Clashes are 100% unfair to the UK and other countries that have that 3 second rule! It basically means we have no chance of placing in those clashes what so ever!

So it would be great if you can change the spin clash to be fairer for everyone?

Thanks in advance

 

[Team.Videoslots]

Hi @DreamRJ,

Thank you for the feedback. We will review the situation to see if we can implement any improvements that takes the delays into account.

Have a nice day.

Kind regards,
Team Videoslots

 

[DreamRJ]

Hi @DreamRJ,

Thank you for the feedback. We will review the situation to see if we can implement any improvements that takes the delays into account.

Have a nice day.

Kind regards,
Team Videoslots

Thanks a lot, appreciate it. I am not expecting anything to change. But maybe you could perhaps make them only available for certain countries? So you could maybe have some spin clashes for UK and other restricted countries 1 hour, then other hour for the other countries? That way we have the same chances that hour then!. That might be the easiest solution?

 

[Lemon]

Probably easier to change all of them to Big Win clashes, because those ones are not affected by jurisdictional variations. In the UK after October you won't be able to play on more than one slot at a time, as well as not being able to use turbo play or slam-stop. Some countries will always have an advantage of disadvantage with regards to speed of play. At least with the Big Win clashes it's a more level playing-field - more about luck on the game you're playing rather than how many spins you can hammer through something in an hour...

 

[colinsunderland]

Probably easier to change all of them to Big Win clashes, because those ones are not affected by jurisdictional variations. In the UK after October you won't be able to play on more than one slot at a time, as well as not being able to use turbo play or slam-stop. Some countries will always have an advantage of disadvantage with regards to speed of play. At least with the Big Win clashes it's a more level playing-field - more about luck on the game you're playing rather than how many spins you can hammer through something in an hour...

Completely agree with that, it is the fairest way to do it. plus, having a competition whereby the way to win is play 4 games at once is hardly in the spirit of responsible gaming!

 

[Jono777]

@Team.Videoslots - Just a quick one for ya! Those Spin Clashes are 100% unfair to the UK and other countries that have that 3 second rule! It basically means we have no chance of placing in those clashes what so ever!

So it would be great if you can change the spin clash to be fairer for everyone?

Thanks in advance

..or scrap them and do an extra SnG Saturday night's

 

[slotmaster]

Hiya @Team.Videoslots, I did not get paid my win from the lower left slot, hall of gods, it froze up and as you see I got 2 wild and the win is showing zero at the bottom of the screen, I am a sad bear now. This happened about 5 minutes ago.

 

[miksaxxx]

Hiya @Team.Videoslots, I did not get paid my win from the lower left slot, hall of gods, it froze up and as you see I got 2 wild and the win is showing zero at the bottom of the screen, I am a sad bear now. This happened about 5 minutes ago.

View attachment 155184

Malfunction voids that win ?

 

[sueyh]

@Team.Videoslots

Hello, team VS. I have sent you an email, please let me know if you didn't get it. Thank you.

 

[Team.Videoslots]

Hi @sueyh,

We got it. I shall have a look asap.

@slotmaster -- Drop us an email at [email protected], and we will take a look.

Have a fantastic week ahead!

Kind regards,
Team Videoslots

 

[slotmaster]

Hi @sueyh,

We got it. I shall have a look asap.

@slotmaster -- Drop us an email at [email protected], and we will take a look.

Have a fantastic week ahead!

Kind regards,
Team Videoslots

Just sent email.

 

[slotmaster]

Videoslots refusing to my withdrawal from a deposit last night that I have already done a withdrawal from, stating not enough playthrough,lol. Then how did my first withdrawal from this deposit get approved? Trust me, I put enough back in and played enough.

What is going on at videoslots?

 

[Jono777]

Videoslots refusing to my withdrawal from a deposit last night that I have already done a withdrawal from, stating not enough playthrough,lol. Then how did my first withdrawal from this deposit get approved? Trust me, I put enough back in and played enough.

What is going on at videoslots?

Nothing mate, there has always been a play thru required on cash deposits, its to do with AML regulations

 

[slotmaster]

Nothing mate, there has always been a play thru required on cash deposits, its to do with AML regulations

Yes I know, but not after 5 hours of play and they already did a withdrawal on this deposit,lol. I heard back and it was a tech issue and to try again.

 

[slotmaster]

Hi @sueyh,

We got it. I shall have a look asap.

@slotmaster -- Drop us an email at [email protected], and we will take a look.

Have a fantastic week ahead!

Kind regards,
Team Videoslots

Bumpity bump, still have not heard anything.

 

[Team.Videoslots]

Hi @slotmaster,

Still pending with the provider. Will chase an update today--hope we have some news for you shortly!

Have a nice day.

Kind regards,
Team Videoslots

 

[Kroffe]

@Team.Videoslots

I get logged out from the site every now and then the last two days.
Works just fine to log in again, so its not really a big deal but still annoying.
Has happened both with and without a slot running.

 

[Dinahnana]

Just got notified that I am one of the winners from this weekend's Battle of the Slots so big thanks to @Team.Videoslots I know I give you guys a hard time (although in my opinion deserved for lower RTP on games etc). I am grateful since this weekend I did quite badly with rewards so this prize is a breath of fresh air! Thanks Guys

 

[Team.Videoslots]

Hi,

@Kroffe -- I will investigate and get back to you. Meanwhile, sorry for the inconvenience.
@osulle -- We're happy to hear that, congratulations!!

Kind regards,
Team Videoslots

 

[Kroffe]

Hi,

@Kroffe -- I will investigate and get back to you. Meanwhile, sorry for the inconvenience.

Ive heard that one before.
Ill be back in August.


Really not much of a problem, just a bit annoying

 

[Mr_Slot5]

Ive heard that one before.
Ill be back in August.


Really not much of a problem, just a bit annoying

August is only about 9 weeks away mate. Will come round in no time ?

 

[Reelsoffun]

Ive heard that one before.
Ill be back in August.

Haha, you sure it would be that quick? They still not fixed an issue that happened December 2018 YES thats not a typo.

A stuck game round ( on a feature of course! ) They claimed the provider had released it, yet was never given any money and it still don't load on any device while logged into my VS account. This went on for about a year back and forth then I gave up, its probably in this thread somewhere, as remember venting on here about it, and in PMs to @Team.Videoslots

Its by far the worst customer experience I have ever had at VS, but it is also the only 1 time they have ever got it so badly wrong so i'm not that salty, well maybe just a little it is missing money after all.

 

[Team.Videoslots]

Hi,

Ive heard that one before.
Ill be back in August.


Really not much of a problem, just a bit annoying

- I'm assuming you refer to the RTP inquiry? -- I haven't had any luck with that one, unfortunately.

Haha, you sure it would be that quick? They still not fixed an issue that happened December 2018 YES thats not a typo.

A stuck game round ( on a feature of course! ) They claimed the provider had released it, yet was never given any money and it still don't load on any device while logged into my VS account. This went on for about a year back and forth then I gave up, its probably in this thread somewhere, as remember venting on here about it, and in PMs to @Team.Videoslots

Its by far the worst customer experience I have ever had at VS, but it is also the only 1 time they have ever got it so badly wrong so i'm not that salty, well maybe just a little it is missing money after all.

To be honest, I cannot recall that case right now, but I will look into that and get back to you. It surely doesn't sound like an acceptable resolution timeframe for any issue.

Have a nice one, both!

Kind regards,
Team Videoslots

 

[Kroffe]

Hi,


- I'm assuming you refer to the RTP inquiry? -- I haven't had any luck with that one, unfortunately.


To be honest, I cannot recall that case right now, but I will look into that and get back to you. It surely doesn't sound like an acceptable resolution timeframe for any issue.

Have a nice one, both!

Kind regards,
Team Videoslots

Ive actually recevied an answer from you (well one of you) via PM.
Only the 92% version is licensed for the Swedish market.

 

[slotmaster]

Hiya @Team.Videoslots, I did not get paid my win from the lower left slot, hall of gods, it froze up and as you see I got 2 wild and the win is showing zero at the bottom of the screen, I am a sad bear now. This happened about 5 minutes ago.

View attachment 155184

Videoslots is trying to say the provider says this is not a win, when clearly it is with 2 wild reels. Shocking when you have clear evidence and companies still don't take responsibility.

 

[slotmaster]

So to update, videoslots is refusing to pay to the win or even look at the matter now after netent looked at the wrong spin, I have given the time and proof which is attached that this event has happened. Have you seen anything with 100 percent clear-cut proof @colinsunderland and @ternur and the other party still argues and takes no responsibility? LOL

@maxd , is this PAB eligible?

I am not sure the exact win at the moment but am thinking it's probably only like $5.?

 

[colinsunderland]

@Team.Videoslots how can that not be a win?

 

[Jono777]

@Team.Videoslots how can that not be a win?

I've heard that at random intervals, wild reels act as scatters hence no win, oh hang on a sec

"Dave, need another excuse, fast....."

 

[ternur]

Have you seen anything with 100 percent clear-cut proof @ternur and the other party still argues and takes no responsibility? LOL

Yes.

Almost daily.

Sadly.

[ If I'm totally honest, I'm glad it is so. Lawyers need to earn too ]

 

[Team.Videoslots]

Hi @slotmaster,

Having a look and will get back to you. I haven't seen Netent's investigation myself so can't say more right now.

Wishing you a nice day ahead.

Kind regards,
Team Videoslots

 

[maxd]

maxd , is this PAB eligible?

Sure, but it sounds like the VS Team are already on it. If that proves unsatisfactory then by all means PAB it.

 

[Team.Videoslots]

Hi @slotmaster,

Had a look and have updated you via email. Let us know if we can assist further.

Kind regards,
Team Videoslots