Videoslots - Newly Accredited

[The Viking]

@Team.Videoslots , Superman works now but Wonder Woman still doesn't

View attachment 131118

Guess Superman finally got the better of her then

 

[Kroffe]

Guess Superman finally got the better of her then

Maybe shes a stay-at-home mom.
And thats why only Superman works.

They are on the same team, no? =)

 

[Team.Videoslots]

Morning everyone,

@nikantw -- The game is working in most countries and should do so for you as well. We reached out to Playtech last time around but haven't received a reply. We are reaching out to them again now.

@Reelsoffun -- We have received a couple of complaints regarding delayed bank withdrawals for UK residents. We haven't figured out conclusively what's causing it, but we are still looking to resolve the issue permanently. I would like to add that we have implemented VISA Direct; if your VISA card supports direct payments, you should have your money instantly.

Have a great week, and stay safe.

Best regards,
Team Videoslots

 

[DreamRJ]

Retarded rules. Do they think we have all the time in the world to sink into 1 game if we want to see the bonus? Maybe they want to bore us to death so we don't feel like gambling at all.

Rick and Morty megaways is faster, and also quite new. Legacy of the gods is by far the slowest of them.

I know it sucks - I miss the days when you could fast tilt spin BP slots too. Those days have long gone...... Tilt spinning will soon be eradicated from all providers eventually too I expect.

 

[nikantw]

Guess Superman finally got the better of her then

Maybe shes a stay-at-home mom.
And thats why only Superman works.

They are on the same team, no? =)

They are both working now*


*If you don't need the xp points as they are both jackpot games and don't give any

 

[dpp00]

hi team vs notice that the skrill withdrawal option is gone again /skrill is there but says not your first deposit

so i withdrew to my card, but i thought you could withdraw to any option can you confirm if this has now been

removed and its standard to withdraw to deposit used thanks

 

[Team.Videoslots]

Hi @dpp00,

Skrill is available for both deposits and withdrawals. Please get in touch with our live chat as we might have to do a small update to your account to make it your withdrawal method.

Best regards,
Team Videoslots

 

[dpp00]

hi thanks for reply vs its not problem cause i withdrew to my card and it was there next day so happy

enough with that , i dont do live chat if at all possible cause of my awful spelling and one finger typing

im forever asked "hello are you still there" although just a point i particularly dont do live chat

cause of the name/ address /dob/ routine again ive typed all in that im to tired to continue

maybe we could just have a pin hey its me

 

[samdog21]

How about should not have to do anything but get the withdraw on time, just like they gobble up are deposits on time ✌

 

[dionysus]

anyone else having issues using the etransfer withdraw?
weve tried twice now and both times it's just bounced back into the balance

also, dont etransfrers normally just require emails, though it asks for all the bank info?

 

[samdog21]

What a shocking thing vs having problems with a new deposit option I just deposit via etransfer have not withdraw.

 

[samdog21]

anyone else having issues using the etransfer withdraw?
weve tried twice now and oth times it's just bounced back into the balance

also, dont etransfrers normally just require emails, though it asks for all the bank info?

No bank info to because it's gigadat solutions, if you don't have autodeposit they will send a code. Ain't going to be instant 24hrs..

 

[DreamRJ]

@Team.Videoslots - Euphoria from isoftbet? Is it allowed for UK?

You do not have permission to view link Log in or register now.

Not sure why UK can not play it? We can play all other isoftbet slots? Or is it not isoftbet? is it a partner of isoftbet who made euphoria?

EDIT: Ahh just realised, it also has a buy feature button? So perhaps that is why because they do not have a version with the buy feature button removed. Could you then please kindly contact isoftbet and ask them if they will be releasing a version without the buy feature button for the UK market pretty please?

Thanks in advance

 

[dionysus]

anyone else having issues using the etransfer withdraw?
weve tried twice now and both times it's just bounced back into the balance

also, dont etransfrers normally just require emails, though it asks for all the bank info?

after the 2nd failed attempt - and 2nd visit to live chat - their solution was to open google chrome using incognito mode and try to withdraw again

third time, bounced back into balance again (though after a half hr wait)

 

[dionysus]

denied withdraw, 4th time

 

[deleted_user-20231116]

Only reliable deposit and withdraw method seems to be Skrill and Neteller, for any casino i played at.

 

[colinsunderland]

after the 2nd failed attempt - and 2nd visit to live chat - their solution was to open google chrome using incognito mode and try to withdraw again

third time, bounced back into balance again (though after a half hr wait)

lol, as if your cookies or cache would have any bearing at all on something their systems do. Maybe they should clear cookies and cache and then you try again

 

[AintWon1967]

after the 2nd failed attempt - and 2nd visit to live chat - their solution was to open google chrome using incognito mode and try to withdraw again

third time, bounced back into balance again (though after a half hr wait)

Hi
I tried this method last night for the first time and it was denied too. Only tried once though, and then used Instant Banking after it was denied 4 hours later.

I emailed support at 8pm last night asking why it asked for the same bank information as the Instant Banking (bank wire) as that is not how Interac e-tranfers work. Why it costs $2.50 and why after an hour it wasn't processed when it says processed every 5 minutes around the clock.

I have not had a reply as of today.

Connie

 

[Team.Videoslots]

@DreamRJ

It is indeed because of the bonus-buy feature that it has been temporarily removed. However, we are working on getting it back online in the future.

@dionysus and @AintWon1967

Please send us an e-mail to videoslotsteam@videoslot.com and we will look into your deposit issues.

Best Regards,
Team Videoslots

 

[dionysus]

@DreamRJ

It is indeed because of the bonus-buy feature that it has been temporarily removed. However, we are working on getting it back online in the future.

@dionysus and @AintWon1967

Please send us an e-mail to videoslotsteam@videoslot.com and we will look into your deposit issues.

Best Regards,
Team Videoslots

thanks will do
fyi - attempt 5 bounced back

 

[dionysus]

@dionysus and @AintWon1967

Please send us an e-mail to videoslotsteam@videoslot.com and we will look into your deposit issues.

Best Regards,
Team Videoslots

sent

 

[dionysus]

Hi
I tried this method last night for the first time and it was denied too. Only tried once though, and then used Instant Banking after it was denied 4 hours later.

I emailed support at 8pm last night asking why it asked for the same bank information as the Instant Banking (bank wire) as that is not how Interac e-tranfers work. Why it costs $2.50 and why after an hour it wasn't processed when it says processed every 5 minutes around the clock.

I have not had a reply as of today.

Connie

I would think that if this is a known issue, thed maybe bblank it out or post a notice..or tell live chat

edit another denied withdraw, attempt 6

 

[dionysus]

So VS wrote back and etransfer withdraw doesnt work and was told to use a different method; so heads up if anone plans on using it

(would have been swell if VS had maybe posted this here or on their website saying etransfer WD doesnt work befre wasting a morning)

 

[samdog21]

Yep withdraw bounce right back to my account, now horse and buggy, banktransfer. I think I would make sure it works before you put it live or is that dumb thinking on my part . Patience wherein very thin at vs. This morning another accredited casino have to chase withdraw, ya on a roll last night holy fuck 2 casinos one night withdraw and still the bullshit. Ohwell have it by Friday .✌

 

[CasinoNinja]

hellcatraz is not loading for me, getting a cloud error