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Videoslots - Newly Accredited

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Morning everyone,

@nikantw -- The game is working in most countries and should do so for you as well. We reached out to Playtech last time around but haven't received a reply. We are reaching out to them again now.

@Reelsoffun -- We have received a couple of complaints regarding delayed bank withdrawals for UK residents. We haven't figured out conclusively what's causing it, but we are still looking to resolve the issue permanently. I would like to add that we have implemented VISA Direct; if your VISA card supports direct payments, you should have your money instantly.

Have a great week, and stay safe.

Best regards,
Team Videoslots
 
Retarded rules. Do they think we have all the time in the world to sink into 1 game if we want to see the bonus? Maybe they want to bore us to death so we don't feel like gambling at all.

Rick and Morty megaways is faster, and also quite new. Legacy of the gods is by far the slowest of them.

I know it sucks - I miss the days when you could fast tilt spin BP slots too. Those days have long gone...... Tilt spinning will soon be eradicated from all providers eventually too I expect.
 
hi team vs notice that the skrill withdrawal option is gone again /skrill is there but says not your first deposit

so i withdrew to my card, but i thought you could withdraw to any option can you confirm if this has now been

removed and its standard to withdraw to deposit used thanks
 
hi thanks for reply vs its not problem cause i withdrew to my card and it was there next day so happy

enough with that , i dont do live chat if at all possible cause of my awful spelling and one finger typing

im forever asked "hello are you still there" :lolup: although just a point i particularly dont do live chat

cause of the name/ address /dob/ routine again ive typed all in that im to tired to continue

maybe we could just have a pin hey its me :thumbsup:
 
anyone else having issues using the etransfer withdraw?
weve tried twice now and both times it's just bounced back into the balance

also, dont etransfrers normally just require emails, though it asks for all the bank info?
 
anyone else having issues using the etransfer withdraw?
weve tried twice now and oth times it's just bounced back into the balance

also, dont etransfrers normally just require emails, though it asks for all the bank info?
No bank info to because it's gigadat solutions, if you don't have autodeposit they will send a code. Ain't going to be instant 24hrs..
 
@Team.Videoslots - Euphoria from isoftbet? Is it allowed for UK?

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Not sure why UK can not play it? We can play all other isoftbet slots? Or is it not isoftbet? is it a partner of isoftbet who made euphoria?

EDIT: Ahh just realised, it also has a buy feature button? So perhaps that is why because they do not have a version with the buy feature button removed. Could you then please kindly contact isoftbet and ask them if they will be releasing a version without the buy feature button for the UK market pretty please? :)

Thanks in advance
 
anyone else having issues using the etransfer withdraw?
weve tried twice now and both times it's just bounced back into the balance

also, dont etransfrers normally just require emails, though it asks for all the bank info?
after the 2nd failed attempt - and 2nd visit to live chat - their solution was to open google chrome using incognito mode and try to withdraw again

third time, bounced back into balance again (though after a half hr wait)
 
Only reliable deposit and withdraw method seems to be Skrill and Neteller, for any casino i played at.
 
after the 2nd failed attempt - and 2nd visit to live chat - their solution was to open google chrome using incognito mode and try to withdraw again

third time, bounced back into balance again (though after a half hr wait)
lol, as if your cookies or cache would have any bearing at all on something their systems do. Maybe they should clear cookies and cache and then you try again :)
 
after the 2nd failed attempt - and 2nd visit to live chat - their solution was to open google chrome using incognito mode and try to withdraw again

third time, bounced back into balance again (though after a half hr wait)
Hi
I tried this method last night for the first time and it was denied too. Only tried once though, and then used Instant Banking after it was denied 4 hours later.

I emailed support at 8pm last night asking why it asked for the same bank information as the Instant Banking (bank wire) as that is not how Interac e-tranfers work. Why it costs $2.50 and why after an hour it wasn't processed when it says processed every 5 minutes around the clock.

I have not had a reply as of today.

Connie
 
@DreamRJ

It is indeed because of the bonus-buy feature that it has been temporarily removed. However, we are working on getting it back online in the future.

@dionysus and @AintWon1967

Please send us an e-mail to [email protected] and we will look into your deposit issues.

Best Regards,
Team Videoslots
 
Hi
I tried this method last night for the first time and it was denied too. Only tried once though, and then used Instant Banking after it was denied 4 hours later.

I emailed support at 8pm last night asking why it asked for the same bank information as the Instant Banking (bank wire) as that is not how Interac e-tranfers work. Why it costs $2.50 and why after an hour it wasn't processed when it says processed every 5 minutes around the clock.

I have not had a reply as of today.

Connie
I would think that if this is a known issue, thed maybe bblank it out or post a notice..or tell live chat

edit another denied withdraw, attempt 6
 
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So VS wrote back and etransfer withdraw doesnt work and was told to use a different method; so heads up if anone plans on using it

(would have been swell if VS had maybe posted this here or on their website saying etransfer WD doesnt work befre wasting a morning)
 
Yep withdraw bounce right back to my account, now horse and buggy, banktransfer. I think I would make sure it works before you put it live or is that dumb thinking on my part . Patience wherein very thin at vs. This morning another accredited casino have to chase withdraw, ya on a roll last night holy fuck 2 casinos one night withdraw and still the bullshit. Ohwell have it by Friday .✌
 
hellcatraz is not loading for me, getting a cloud error

Just clear cache and cookies for the last hour, fixes it most of the time :)

I see VS added Survivor slot. Shame I have no money left in my budget to play it until Friday :p Do not even know why I punish myself by playing BTG slots. We all know how bad they can be :p

On a sidenote - Hellcatraz is such a fun and crazy slot. It has huge potential. I am not a fan of needing 2000 keys though to trigger the feature. my best win so far in base game is around 200X bet. I only collected 456 keys so far. Done about 2K spins on it too. So this will be a slot that will take around 10K spins to trigger a feature on :P

I do pick the locked in side too because it is obviously more exiting and more potential for even bigger wins :)
 
Hi everyone,

@dionysus and @samdog21 -- there were some issues on the supplier's end, and we have temporarily deactivated Interac withdrawals. We are bringing it back once we have confirmed that everything works as intended.

@CasinoNinja -- please reach out to us at [email protected], and we are happy to investigate the issue with you.

Best regards,
Team Videoslots
 
Got to level 95 and finally won a grey jackpot spin! Something other than the blue one for a change, of course it just missed the major jackpot:rolleyes: but I will take cash to get back most of my losses tonight!. TY videoslots. :)

vs.webp
 
So its my turn to moan about the XP system. I had bad runs but I guess this is the worst so far.

700 in deposits, 0 in withdrawals, 90c or 1€ bets only and Im not even qualified for the battles. Not sure if I only take a break from VS or leave them completely. Seriously pissed off right now.

View attachment 131574

My worst was something similar; wasn’t even mad bets either. I just stopped playing soon after that and never had a reason to go back. I can remember killer sessions on the 3 casinos I now play at (as well as the dead ones) but can honestly say never with VS. Think they’ve just never been a lucky casino for me
 
So its my turn to moan about the XP system. I had bad runs but I guess this is the worst so far.

700 in deposits, 0 in withdrawals, 90c or 1€ bets only and Im not even qualified for the battles. Not sure if I only take a break from VS or leave them completely. Seriously pissed off right now.

View attachment 131574
I had same problem,and I move on to another casino,Videoslots are very bad now,they are lot of good casinos out their with good RTP good games and good service,videoslots had their time and they start to get to greedy
 
Just noticed we are on page 777 of this thread? Do we get a special price for that? 777€ wager free bonus for everyone who made a post on this page would be a nice surprise :D;)

Only people who fulfill the following criteria get a nice surprise from what I hear....

1) Losers who can't stop losing
2) Members who have the "lucky" 777 as part of their username

That narrows it down to , erm me :D :D :D
 
I’m sure this has been mentioned in the prior 777 pages but I found out that we can see how much cash we’ve deposited and how much we’ve withdrawn in your entire history gaming at VS. Interesting to see how one has done throughout the years.
all casinos I play worst was Videoslots,may be unlucky for me,
 

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Is the site/games having issues currently @Team.Videoslots ? Just tried playing the current freeroll battle but it wouldnt load. so i tried a few other games and providers but I can't get any game to load. Just opens up the window, then nothing. Anyone else having this problem?

edit: seems to be working again now. :)
 
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