What
They had better be, it's my money
It's the utility bills that tend to drift due to the use of estimated readings etc.
However, the whole lot is becoming increasingly electronic only. Just recently I have been notified by my phone company that they have unilaterally decided that I am no longer going to receive the paper bill, followed shortly by being told the same from Santander. That's TWO former KYC documents that have vanished from my available portfolio in a couple of months.
It's still possible to order some "one off" postal statements, but these can take a couple of weeks to arrive, rather than being routinely available in order to respond to a KYC request.
This is a big hurdle for players thinking of trying somewhere new, as often a casino they have played at for years will not cause undue hassle over the changes. This will make it harder for a new operator to attract business from players who already play, and the main reason they may still attract "newbies" is because they are yet to find out what a problem eBilling can be during KYC checks.
There is a REAL push from the UK government to move almost everything to the internet. Tax returns can be submitted online, and now certain types of tax return can ONLY be filed online. The new "universal credit" system to replace existing benefits will also be an "online only" application service, although there is considerable opposition, with the danger that a broadband connection will become an "essential service" just like water and energy, and thus limit the freedoms of providers to just cut people off who are too poor to pay, as well as require the service to be rolled out to ALL UK properties, however uneconomic this may be.
I expect the main critic of this drive to eBilling will be the newly privatised Royal Mail. They have already tried to revive the lost art of sending a letter rather than an email, because they are selling fewer stamps now.
What annoys me is the whole damn thing is a sham. We save a few paper bills each month in order to "save the trees", yet the paper saved is simply diverted to hosting ever greater quantities of "junk mail", so rather than using less paper, as a whole there is MORE paper than ever being used.
Now, if junk mail from our utility provider will do for KYC, then it isn't really going to be a problem in the longer term. It's possible that no one has actually tried to find out if this kind of letter from your provider will do, as it would have the same value in terms of showing your name and street address. The only thing it wouldn't show is the bill you ran up last month, but casinos are always telling us they are not interested in this level of "personal information" in any case.
HI vinylweatherman!
I am not sure why you think this way, any time a statement becomes paperless, it is still available online in a PDF format. Even easier to download and send to a casino than to find a scanner to scan it in and send it! - Or to take a picture and get it refused because it's blurry, a corner of the page is missing, or they say it is not large enough to read, or for whatever reason they want to make up
I like the paperless billing as I find it much easier to deal with then saving paper statements and documents in some drawer that turns into its own ecosystem
But I do add all emails to my "safe sender list" and create an email filter for all the companies that send me bills, so they end up nicely in the Bills folder in my inbox. That way I make sure I don't have to spend time looking through all the junk mail.
