Thrills Casino New Design

[Jono777]

Problem was yesterday, deposit was yesterday, session and waste of money was yesterday, no message yesterday

 

[spintee]

Those screens (more so the rhino one SEVERAL times) are what 'Set me off'

Totally understand that 'these things happen' but how often, all the bloody time it seems!

What's mega annoying is a lot of players (me included in this one) have a very limited budget for gambling and mine personally breaks down to 'One deposit per day' (unless I withdraw then maybe a bit more)

This is where I get pissed off, I shop around for the best 'deal of the day' spot a nice 100% with all my fave games, Buzzing, great mood, look forward to the session

Now made the depo, started to play, oh looking fucking errors galore, session spoilt, cash wasted, good mood is now RAGE

So unfair and no one seems to give a shit from the casinos side.

Agreed, Pissed me right of, I still had a balance when I done my post so it wasnt as if I was winging that I lost But like you said when your on a tight rope and theses occur it pis you of, You rarely get a game now days any way and with errors it just makes it worse, It brakes down your deposit so it just really not worth the deposit, O.K people seem to think that the game will be there and nothing would of changed, I beg to differ

I know what you mean.

Im playing Gemix and the lag is horrendous.

If i wasnt stuck in a WR i would have withdrawn by now

I would of done also, But just could not be asked, I was looking foward to playing there as well due to not being able to see games on the old site for months,

They had put up a message this morning about having problems. You didn't see it or was it removed already?

I had a good butchers around the site today, Not a message in sight, Trying to find more about the promo there doing, It states about the riddle and free games but where is the riddle? I still not received no emails about none of this,

 

[Nicola]

Just logged in to take a look at the new site, never knew they had Spin & Go and WMS games

I'm eligible to for a 100% match (valid to midnight) so may have a flutter here later on.

Are all games faulty or just one provider?

 

[spintee]

Just logged in to take a look at the new site, never knew they had Spin & Go and WMS games

I'm eligible to for a 100% match (valid to midnight) so may have a flutter here later on.

Are all games faulty or just one provider?

I had trouble across the brands, Check what games are allowed as theer are games you would not of thought, It states will not be able to play but loadded up and showed cash (bonus) when i tried but didnt test the spin

 

[Jono777]

Just logged in to take a look at the new site, never knew they had Spin & Go and WMS games

I'm eligible to for a 100% match (valid to midnight) so may have a flutter here later on.

Are all games faulty or just one provider?

Last couple of sessions has been mostly WMS and MG for me (go figure my fave games are IR and Rhino lol)

Netent was laggy but not as bad, so cool(ish) for low rollin' DOA if that's your plan maybe?

Rhino disconnected no less than 8 times yesterday, previous session was double figures and the old 'endless spin' on IR roughly every 25-30 spins

This is one of very few advantages land based have over online, played in my local yesterday on 'lunch break' and smooth as a baby's bottom

Anyway I'm ranting again after seeing this thread so I'll be quiet now.

Good Luck with spins and techies if you go for it later!

 

[Harry_BKK]

Still struggling to log-in since they relaunched. Sent them yesterday a screenshot and got today an answer.

Can anybody more savvy in English explain to me what they mean?? Is Thailand indeed restricted??

Lady in LiveChat yesterday said... "Oh now, sorry for that. Send us a screenshot and will sort it for you".

Over 24hrs later then answer comes in, well no clear answer, rather a riddle.

Screenshot sent:



Answer received:

 

[McMaNGOS]

Not sure if this is due to the new site, but I can't play their Microgaming games at all. I get an error message saying that there's no money in my account, which is clearly false. I've done the whole cookie/cache clearing but of course that doesn't solve anything.

Can't seem to access Thunderkick games either. Site tells me that the selected game simply doesn't exist, even though it is fully searchable/clickable.

I fell for the 100% bonus of course so now that money feels a bit wasted since I can't seem to launch most of the games I was planning on playing. At least there's WMS (which I didn't even know they had until today!).

 

[jjezebel37]

I'm not happy at all. I get that a new site needs ironed out a bit butoo people deposit to play certain games.
Games that I wanted to play with my deposit on Wednesday were not there. They reappeared yesterday only to disappear today again.
The lag was atrocious too.

As for the promo, I'm saying nothing...had enough.

 

[Jono777]

Another 100% landed today, usually be buzzing and looking forward to a good blast later.

However very dubious due to these ongoing tech issues and more so as my last 'moan' / report of these issues went totally unanswered.

 

[Tirilej]

No bonus is worth a bad experience. I've closed account for that earlier.
Yes I can get that angry too

I wouldn't touch them now with all of these problems. It seems like they have migrated anyway since they suddenly have VMS.
I wait a week or ten until I'm sure it's working.

 

[Jono777]

No bonus is worth a bad experience. I've closed account for that earlier.
Yes I can get that angry too

I wouldn't touch them now with all of these problems. It seems like they have migrated anyway since they suddenly have VMS.
I wait a week or ten until I'm sure it's working.

Like it lol

 

[spintee]

No bonus is worth a bad experience. I've closed account for that earlier.
Yes I can get that angry too

I wouldn't touch them now with all of these problems. It seems like they have migrated anyway since they suddenly have VMS.
I wait a week or ten until I'm sure it's working.

Feking hell nether thought I hear you complain about sites

But I am going to take a leaf out of your book now and say told you You have got to look at the view and it gets people pissed oif when not working, Now you been thjere and tried you can see for your self

 

[Erik]

Hi

The country restriction problem is sorted now, it was a bit of a complex issue, but we sorted it out as soon as we could.

Regards
Erik

 

[Tirilej]

Feking hell nether thought I hear you complain about sites

But I am going to take a leaf out of your book now and say told you You have got to look at the view and it gets people pissed oif when not working, Now you been thjere and tried you can see for your self

No you misunderstood me

That one time event happened several years ago the first time I played at Casino Luck. Horrible and I just closed my account again.
The first and only time I really got that angry. Didn't complain about it though

Thrills now was just an advice for others. I won't play there after reading what others are posting. I am a smart girl and wait.

 

[spintee]

No you misunderstood me

That one time event happened several years ago the first time I played at Casino Luck. Horrible and I just closed my account again.
The first and only time I really got that angry. Didn't complain about it though

Thrills now was just an advice for others. I won't play there after reading what others are posting. I am a smart girl and wait.

No thrills with me, Really disappointed,

I not going know where I open to any thrills

 

[Nicola]

Total disaster for me, couldn't even load the deposit page last night and now it finally works I'm too late for the 100% match bonus!

 

[Jono777]

Not missing anything other than frustration Nicola

Games are disconnecting during spins as much as every 10 spins when at their worst.

Know he is a good man and a busy one at that but Erik has even posted today yet not addressed a number of players posts regarding technical issues

Shame as they have sent me another 100% today and have every game I could want but can't play when errors galore!

 

[incrediblestuff]

Hmm. i did have a peak, and made a small deposit on the day of the new site launch, didn't really run into errors of any kind, but did have to wait quite long for a live chat, so guess they were pretty busy
Sorry to hear others are/were having problems, but the CM members could follow Tiri's approach as good guideline here i.m.o., cause when you read some of us are having tech issues, but then still deposit, you shouldn't be surprised if you end up having tech issues too...

Anyway, Erik will tackle all the issues in due time i am sure, i bet he's also just back from the AAC, and is currently swamped..
My advice is to hold off the depo's for a bit, if you're worried, and wait till he's gotten back to you, cause he's is a great guy in my experience, and will solve things in a proper way.

 

[spintee]

Total disaster for me, couldn't even load the deposit page last night and now it finally works I'm too late for the 100% match bonus!

Probably saved you a double headache babe, As with all the errors and slowness it saved you,

Not missing anything other than frustration Nicola

Games are disconnecting during spins as much as every 10 spins when at their worst.

Know he is a good man and a busy one at that but Erik has even posted today yet not addressed a number of players posts regarding technical issues

Shame as they have sent me another 100% today and have every game I could want but can't play when errors galore!

I need a feww 1000% boinus to wind mw back on there, He is a great man old / young Erik but thats got gona make the site better
Edit::: Another key board and spelling feks up again, I have not edited the above spells, I promise I not been drinking

 

[wobble33]

Probably saved you a double headache babe, As with all the errors and slowness it saved you,



I need a feww 1000% boinus to wind mw back on there, He is a great man old / young Erik but thats got gona make the site better
Edit::: Another key board and spelling feks up again, I have not edited the above spells, I promise I not been drinking

I tried explorer and firefox and had no problems at all today or yesterday. made a nice cashout too

 

[demonj]

Had problems with depositing but it worked after clearing cache. Had problems with non existing games aswell but they worked after a while. first cashout ever on Thrills aswell

 

[itsover2014]

I have been sat waiting to speak to live chat for 25 minutes, number 1 in the queue the whole time apparently...

So they have ZERO chat agents at 3pm on a Sunday afternoon. BRILLIANT

 

[itsover2014]

I have a Neteller withdrawal pending - anyone know how quick they are these days?

 

[Jono777]

Usually around the 10-12 hours mark IIRC (been a while )

Always say I will share positive and negative feedback alike so fair is fair.

Been moaning last couple of sessions about constant errors but just finished a session which ran pretty darn smoothly.

Not one disconnection only the odd laggy spin (1 in 50?)

Pity it was another visit to the Ice Age otherwise I may have actually enjoyed it

 

[itsover2014]

Usually around the 10-12 hours mark IIRC (been a while )

Always say I will share positive and negative feedback alike so fair is fair.

Been moaning last couple of sessions about constant errors but just finished a session which ran pretty darn smoothly.

Not one disconnection only the odd laggy spin (1 in 50?)

Pity it was another visit to the Ice Age otherwise I may have actually enjoyed it

Thanks!

Must.. NOT.. reverse..