Things Casinos do that we hate

[citizenx]

Casumo have prompted this thread with their ridiculous and excessive nagging to play their tournament.

Just an aside on that - why on earth would I play a real money tournament to win wager linked FS? No thanks.

But it reminded me that other casinos have these nagging sidebars which is something I hate, always turn them off. Anyone ever leave them on? If so, WHY?!

So, nagging sidebars is one.

My next one is being nagged when you log in to make a deposit. "You have zero funds, do you wish to make a deposit?" - Look, if i want to make a deposit, i will. Your nag won't make that more likely or convenient. A deposit is always just one click away to begin with.

All it does is irritate me when I'm not necessarily logging in to do that. I may be playing some FS or checking something. That being the case, you're forcing me to make a click i don't need to. On my trackpad on my laptop, that's a chore I could do without.

Another ploy I detest is cryptic clues for FS. I wanna play my FS not complete a damned crossword. Just tell me what I have and where.

Next on my (s)hitlist are very time limited offers. "Deposit before you finish work today and we'll give you something in return". NO! I WORK for a living, you aren't making your casino seem more appealing, you're alienating me as I'm excluded from an offer that others, probably many my taxes are funding can get.

Then there are the logins. Oh how we all love trying to remember 50 million passwords. Casino sites almost always do not allow the browser to correctly store login information even if we want them to. "It's for your own good" - let ME decide that. By virtue of playing an online casino it's been established that I'm an adult. I make many choices of my own every damned day, maybe this is one for me too?

Sure there are more but these are the ones which instantly spring to mind. Feel free to tell me i'm wrong or chip in with your own!

 

[Jono777]

Take my cash

Not let me win EVERY deposit

on a serious note...

SPAM

and 'none spam' (genuine offers for the casinos I play at) reminder e-mails if I don't take the offer straight away!

 

[spoton]

"Here you have some free spins, just pay us 30 eur first" - Atleast state that you have to deposit in the subject-line.
"We don't take any responsibility for any of our products, we just hire crappy providers and take your cash" - Seems to be the standard at most casinos these days.
"RTP, is that a car?" - Knowlegde level of some of the live chat reps I've talked to the last month.

 

[Harry_BKK]

Got one to add to the list.

And sorry that it is 32Red but that side window with the DOTD offer popping up 3-4 times, even if you close it or clicked on YES to take the offer, must have been programmed by some lunatic.

 

[Tirilej]

32Red's slidebar? (is that's what it is) or sidebar. Whatever
I hate it with passion

Besides agreeing with the op on all he said, I also hate Casinos who are translating to my language but forget to tell those who are translating that it's great if they know and understand what they are writing.

 

[brianmon]

Using terms such as 'CashBack', when It's NOT cash, It's a bonus WITH WAGERING.

I even came across a new variation today at CasinoRoom



WTF is 'Direct Cash' ??????

There's nothing 'Direct' about it, being credited within 48 hours and there's nothing 'Cash' about it. It's a £10 BONUS with 45x WR

 

[Harry_BKK]

32Red's slidebar? (is that's what it is) or sidebar. Whatever
I hate it with passion

Besides agreeing with the op on all he said, I also hate Casinos who are translating to my language but forget to tell those who are translating that it's great if they know and understand what they are writing.

Yes that's the one. And then they also keep playing that pop-up music

 

[citizenx]

Using terms such as 'CashBack', when It's NOT cash, It's a bonus WITH WAGERING.

I even came across a new variation today at CasinoRoom

View attachment 61344

WTF is 'Direct Cash' ??????

There's nothing 'Direct' about it, being credited within 48 hours and there's nothing 'Cash' about it. It's a £10 BONUS with 45x WR

I saw that and thought exactly the same.

Couple more for my list:

Slow withdrawals. I don't like casinos who take more than a couple of hours to pay for established customers. Often, the faster payers are the ones which get my business. Saying it will take "up to 24 hours" these days just isn't competitive or vaguely acceptable.

Charging for deposits. I don't play anywhere that does that but have seen them about, usually a percentage on top of the deposit.

 

[Deeplay]

Not storing / saving passwords I agree is a royal pain in the ass. Its bollocks that its for your own "Protection" my system is protected enough / firewalled / secure private browsing / anti virus and the like.

My work around is I use Last pass which stores the info i need. Should at least be given the option to choose save login or not.

Oh and those annoying pop ups (some of which kill the game in progress) telling you how long you have been logged in / how much you have "supposedly" lost - ! fine but give an option to turn such damn things off.

And the biggest one when using a "quick deposit" that some casinos have so it does not interrupt your current game session. Fine I deposit all good and then the damn new balance refuses to show in the slot (mostly happens with netent) and so I have to reload the game anyway.

they are more but I wont bore people ;-)

 

[Mark_32Red (retired acct)]

Got one to add to the list.

And sorry that it is 32Red but that side window with the DOTD offer popping up 3-4 times, even if you close it or clicked on YES to take the offer, must have been programmed by some lunatic.

Hey Harry,

Lunatic indeed lol. We are also frustrated and we are working to make this better. Please bear with us.

Mark

 

[Tirilej]

Hey Harry,

Lunatic indeed lol. We are also frustrated and we are working to make this better. Please bear with us.

Mark

Not just make it better please. Just remove it from history like it never have existed

 

[kidgloves]

I get annoyed at casino's where when you go to withdraw, your available balance isn't on screen anywhere and you have to click back a screen to find it again. Especially annoying when you want a clean slate and have to remember the pennies as part of the withdraw amount.

Videoslots has an annoying glitch with the battles, if you're claiming a free battle ticket you have to launch a game before you can claim your battle ticket award and then redeem it on a screen that isn't full size so you can't see everything. Unless the sizing thing is browser related, I haven't found a workaround.

 

[Jasminebed]

Oh, hate that 32Red pop up with a passion. At least disable it when a player has funds in their account. I do not wish to take a bonus while I am still playing. I might like one later if I bust or cashout, so I don't want to say no.

There is a promotions button, and it appears when you first load the casino.

So I think Tirilej's suggestion is the best, scrap the thing.

 

[Chipkin9]

Casino's that offer freespins on top of their welcome bonus; only they are spread out with 10 spins each day.

No no no no no...when I bust out I want those freespins and I want them now!

 

[Jd666]

Videoslots has an annoying glitch with the battles, if you're claiming a free battle ticket you have to launch a game before you can claim your battle ticket award and then redeem it on a screen that isn't full size so you can't see everything. Unless the sizing thing is browser related, I haven't found a workaround.

I click on the battle ticket in the rewards section, open battles up, register on battle and its done. It says not enough balance but it still registers you and uses the ticket

 

[KasinoKing]

Things I hate...

Casinos who offer so-called "bonuses" which are actually money-traps because the wagering is so ridiculously high it would take a miracle to make the WR and cash-out anything.

Casinos who say stuff like "Get a 300% bonus! 100% on your first 3 deposits = 300%"

Bonus T&Cs which are getting close to a full-length novel and need a lawyer to interpret them...

Marketing people who give their affiliates links which go direct the the casino's sign-up page. Who in their right mind is going to register an account without having a good look round the website first???

KK

 

[MiltonW]

Casinos who say stuff like "Get a 300% bonus! 100% on your first 3 deposits = 300%"

Mr Green. That's why I don't play there.

 

[FreePoker]

Take my cash

Not let me win EVERY deposit

on a serious note...

SPAM

and 'none spam' (genuine offers for the casinos I play at) reminder e-mails if I don't take the offer straight away!

I have this happen a lot! I get 5 emails a day telling me that some offer or another is going to expire if I don't deposit right away. I am always on their website, and these promotions are the same for months (excluding the seasonal types), send me out an email if something NEW happens. I've been tempted to simply put their emails into the SPAM folder, but out of every 20 emails, I do get a few that are worth while.

 

[goatwack]

Wanky misleading promos such as 'You have 10 free spins waiting for you on Flowers : Christmas Edition' but realizing that it is in fact a deposit offer.

Then don't use terms such as 'spins are already waiting for you' and have me believe that they are in fact free when that is not the case.

It's like these people think they're being clever with the way the promo is worded but is on closer inspection completely false and makes me avoid these chumps like the plague.

Even sadder when it is 'accredited' casinos trying these lame-ass tactics, why not just state that 10 spins will be credited on my next deposit, not that they're 'already waiting'. This kind of shit really pisses me off. C*nts

 

[Philip]

Videoslots has an annoying glitch with the battles, if you're claiming a free battle ticket you have to launch a game before you can claim your battle ticket award and then redeem it on a screen that isn't full size so you can't see everything. Unless the sizing thing is browser related, I haven't found a workaround.

Hi kidgloves,

If you just register for a battle the system will automatically use on the of the tickets you have with the same value. We are also working on a box in which you will verify that you are using a ticket. I hope that we will have it ready by the end of this month.

Best regards,

Philip

 

[dave1888]

Using terms such as 'CashBack', when It's NOT cash, It's a bonus WITH WAGERING.

I even came across a new variation today at CasinoRoom

View attachment 61344

WTF is 'Direct Cash' ??????

There's nothing 'Direct' about it, being credited within 48 hours and there's nothing 'Cash' about it. It's a £10 BONUS with 45x WR

Agreed I thought about doing a meme for this "Hey wanna play your cash to earn cashback there is no catch but to turn it into cash you have to wager the cash before you can cash it out the cash machine"

That should be the subject header for the email I.e the truth!

 

[spintee]

A good few has been mentioned,

DOTD is a bad one, As if the download was not slow enough already.

Free cash, Log in to find a squid, (£1) and stick a wager on it

Closing a game down only to be bought back to home page, Having to click to see more games,

No search facility

CS that do not know there head from there arss, Probably nether logged on to a site in there life

Bonus not being credited

Mystery bonus for a deposit

The worst is got to be the cash, In fact its a bonus with a wager knocked on to it, This has to stop,I can see casino getting fined before long

 

[jjezebel37]

Getting an email saying that you have free spins in your account only to find that they're not there, then having to go begging to CS to find out they know nothing about them.

 

[brianmon]

Good to see someone being honest about their promotions

 

[citizenx]

Case in point



This type of email really grinds my gears. I've told the rep about this before.

Get stuffed Thrills. You can't even be arsed to tell me which game this is for let alone why i have to qualify when I'm working.

Can't remember ever seeing these offers on a weekend.