Stuck game on Dragons Rising, any advice?

rjr16uk

Dormant Account
Joined
Aug 31, 2020
Location
Essex
Hey guys,
New here and was hoping to get some advice. I've been with coral for over a decade and these days quite a heavy spender. Last week (over 72 hours ago) I had a losing day when I decided to jump on one of my old favourites by CR games dragons rising. £5 per spin I hit the three dragon bonus icons which start unlimited free spins. Spins start with three dragon wilds starting at the bottom then as you spin you get to stop a spinning wheel which either gives you another spin with those wilds or the wilds go higher taking up more room, spins end when the three wilds fill up the screen. I was at £460 and the wilds were at the second height (4 stages of height) when the game kept repeating the same spin over and over, it wasn't progressing. I then came out and tried going back into the game and ever since the game just stays at the loading screen, I'm unable to go back into it. Did all the necessary, different browsers, cache, tried on computer etc all the same results. Reported it to coral who said they will report it to the game provider and three days later still no response from them. Getting really concerned about the outcome of this, last week had probably gone through a good few thousand with coral but I also do have some decent wins with them but to finally get a decent bit of luck then get the crashed game absolutely gutting. Has anyone had any experience with this before? Terribly worried I won't get my actual winnings, ideally would like to be able to play the game from where it left off. Any advice at all would be appreciated
 

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rjr16uk

Dormant Account
Joined
Aug 31, 2020
Location
Essex
Here's a screenshot of the unfinished game on coral, not sure if the video above is working
 

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EkJR

Senior Member
MM
Joined
Feb 3, 2018
Location
Glasgow
Beware with Coral. They fobbed me off from a Jackpot King feature that froze when in the top Reel King feature. They took months to get a response from Blueprint and paid me back an amount that was impossible to get, basically less than the minimum available. It may take some time to get a response from a provider btw.
 

shadow123

Ueber Meister
MM
Joined
Mar 19, 2008
Location
midlands
Had 2 stuck games with videoslots when i was with them,first one they paid me out on, the second which i dont think they believed me and fobbed me off with a few crappy free spins.Found out later the problem
was playing certain games on mobile set to desktop mode,may have been something to do with lack
of flash, the games would not re load on mobile but loaded and played out ok on pc.
Dont think its the problem in this case but something to remember if you do set a mobile to desktop mode.
 

rjr16uk

Dormant Account
Joined
Aug 31, 2020
Location
Essex
Thank you guys, just have to wait and see, I guess bank holiday didn't help as no one is probably dealing with these issues. Quite worried about it but hoping coral and CR games will come good
 
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