Slots Magic - Self exclusion

[hoff1985]

I self-excluded myself at a few accredited casinos 1-2 years ago for a defined period,
But was able to reopen earlier at ALL of them (sometimes after management decision), because i weote in the initial
Mail
That i don't have a gambling problem i just want to take a break.

 

[spintee]

the CS agent acted in accordance with the LGA regulations for dealing with SE, irrespective of the time period excluded a player can come back and open their account under certain circumstances and subject to management approval (based on the reason etc).

I think the most important factors are that the CS agent did not contact you to reopen your account , that you weren't able to deposit and your account was not reopened .

I didn't answer the other player because he is from a different casino, I represent Slotsmagic in here and I don't have the facts that would allow me to comment.

Krystal

That defeat's the whole point of being SE? Some people may be ashamed to admit they have a problem & use a different excuse, SE should mean just that no matter what the reason is,

 

[Valhalla]

I self-excluded myself at a few accredited casinos 1-2 years ago for a defined period,
But was able to reopen earlier at ALL of them (sometimes after management decision), because i weote in the initial
Mail
That i don't have a gambling problem i just want to take a break.

I done the same recently at 32Red. I closed all my 32Red Group casino accounts at once (permanently - technically at least 1 yr if I'm not mistaken).
But then they bought my GoWild account a couple of months ago which was automatically locked the first time I logged in

Anyway, I mailed them and explained that I didn't have a gambling problem, nor did I specifically self-exclude (I just didn't have much luck with the group).
They reopened my GoWild (now a 32Red) account well inside the original 1yr closure and all is well with the world. I don't think any rules were broken or bent.

 

[Valhalla]

That defeat's the whole point of being SE? Some people may be ashamed to admit they have a problem & use a different excuse, SE should mean just that no matter what the reason is,

See my post mate. Sometimes you just want a break.
If a player specifically tells the casino they have a gambling problem though, it's a different matter altogether...

 

[Casinomeister]

That defeat's the whole point of being SE? Some people may be ashamed to admit they have a problem & use a different excuse, SE should mean just that no matter what the reason is,

How about, just don't visit the website if you don't want to gamble. That is the true sense of "self-exclusion." It has been repeatedly said that this person chose not to play because he didn't get enough bonuses. So what? So don't bother playing at the casino then, and quit your whining. This has nothing to do with problem gambling.

 

[spintee]

How about, just don't visit the website if you don't want to gamble. That is the true sense of "self-exclusion." It has been repeatedly said that this person chose not to play because he didn't get enough bonuses. So what? So don't bother playing at the casino then, and quit your whining. This has nothing to do with problem gambling.

I do not whin? If that's the case, just to stay away from casino than what is the point of SE? I do not write the rules

 

[bigjohn]

I don't know, it doesn't make sense to offer a service like SE if it is not going to be enforced for whatever reason.

If you request your account to be closed for 3 months and the casino says, okay, done than that should be that until the time is up.

If the casino can not or will not abide by it there is no point in offering it.

 

[Valhalla]

I don't know, it doesn't make sense to offer a service like SE if it is not going to be enforced for whatever reason.

If you request your account to be closed for 3 months and the casino says, okay, done than that should be that until the time is up.

If the casino can not or will not abide by it there is no point in offering it.

Perhaps it's offered because it acts as a deterrent in a way?
Normally you can request your account be reopened, but it takes a further 7 days to actually do so. The person in question might then "not be bothered" with the hassle of contacting CS, giving reasons, waiting another week and so on, if they just want a quick flutter.

But as I said, stating you have a gambling problem is a different matter altogether, and (especially accredited) casinos normally take that very seriously and will not go back on an exclusion when a player has stated they have a gambling problem.

 

[spintee]

I completely understand where your coming from, And if a player had a few bad sessions and got pi$$ed of and wanted the account to be closed, Than a little while later wanted it back open than why not, But point being the player may have said I have had bad runs or I'm giving it a break but not telling them they have a gambling problem than a few weeks later wanting account open, In reality there only going by words said (true or not)

I have to say that having to wait an extra 7 days is a very good idea & will give them credit for that, As this at least gives the player a chance to rethink, & all casinos should do this, If they let you reopen.

Perhaps it's offered because it acts as a deterrent in a way?
Normally you can request your account be reopened, but it takes a further 7 days to actually do so. The person in question might then "not be bothered" with the hassle of contacting CS, giving reasons, waiting another week and so on, if they just want a quick flutter.

But as I said, stating you have a gambling problem is a different matter altogether, and (especially accredited) casinos normally take that very seriously and will not go back on an exclusion when a player has stated they have a gambling problem.

 

[bigjohn]

Perhaps it's offered because it acts as a deterrent in a way?
Normally you can request your account be reopened, but it takes a further 7 days to actually do so. The person in question might then "not be bothered" with the hassle of contacting CS, giving reasons, waiting another week and so on, if they just want a quick flutter.

But as I said, stating you have a gambling problem is a different matter altogether, and (especially accredited) casinos normally take that very seriously and will not go back on an exclusion when a player has stated they have a gambling problem.

Then they should offer it as such. "We offer self-exclusion in 7 day increments," or something to that effect.

 

[Valhalla]

Then they should offer it as such. "We offer self-exclusion in 7 day increments," or something to that effect.

I read ya. I'm not taking the casinos' side as such, just trying to find a reasonable explanation for it

 

[cmonchels]

Hello all, been registered for a while but not really had the time to browse the forums as much as I'd like, I feel inclined to give my opinion on self exclusion etc

I can't get onboard with anyone who trys to tell me they self excluded from gambling activities because they were 'mad in the moment' or whatever after a losing streak and in no way do they have a gambling problem.

Reread this 'excuse' and think about it for a moment, getting angry after losing tells me you can't afford to lose what your betting and you should have walked from the slot machine or whatever activity you indulged in quite sometime before this anger kicked in, I play at casinos for fun and every and anytime I deposit onto a site I expect that money to be lost in an hour or two, if Im lucky enough to have a nice win sometimes I'll withdraw and enjoy and sometimes I'll give it all straight back because I decide 'sod it' lets try win really big because I'm not going to lose sleep or get angry when I lose it, as I can afford to do it.

If I wanted to self exclude myself from a Casino I'd quite simply NOT VISIT said casino off my own back and without a second thought, anyone who needs to self exclude from any site should seriously consider the reasons why they need to do so and stop deluding yourself into thinking its because of anything other than a gambling problem.

To the initial poster of this thread, I'd suggest you seriously consider seeking help, so far in this thread you have 'self excluded' from a gambling website, then proceeded to attempt redeposit onto this site, I have no doubt you were well aware you were self excluded when you did but have somehow convinced yourself the casino are to blame and have acted terribly even considering this request, probably as a result of the anger you no doubt felt when they made you think about your reasons for self excluding in the first place, you also lied about the full correspondence you had with them.

Sorry if this is a harsh first post but some people need to be told how idiotic and deluded they sound for their own good.

Love the forums here guys a wealth of information

 

[bigjohn]

Good points but I think some people also SE because they want to make a statement to the casino. Opinions on the merits of doing that will vary but I think that is a big part of temporary SE's.

 

[spintee]

Welcome, first of I have highlighted an important bit from your statement, We all get frustrated at times, I myself like you mentioned, I play for fun & if win its all good & if I lose I feel abit pi$$ed but I know most of the time I am going to lose,

I have nether in over ten years asked for an account to be closed, Or has one been closed,

If I had a few million and lost a few grand I still be the same pi$$ed of, Casinos should relies this & in my option an exclusion should be just that,

I my self have seen threads about problem gamblers that have there accounts closed and reopens and lost alot of money, Only to come back and say the casino has refunded there deposits as the account should not of been opened, (I can find the thread but will take abit of time)

I personally think a exclusion should be just that, If the player wants to open new accounts than its up to them, At least they cannot put blame on casino that did not reopen

Hello all, been registered for a while but not really had the time to browse the forums as much as I'd like, I feel inclined to give my opinion on self exclusion etc

I can't get onboard with anyone who trys to tell me they self excluded from gambling activities because they were 'mad in the moment' or whatever after a losing streak and in no way do they have a gambling problem.

Reread this 'excuse' and think about it for a moment, getting angry after losing tells me you can't afford to lose what your betting and you should have walked from the slot machine or whatever activity you indulged in quite sometime before this anger kicked in, I play at casinos for fun and every and anytime I deposit onto a site I expect that money to be lost in an hour or two, if Im lucky enough to have a nice win sometimes I'll withdraw and enjoy and sometimes I'll give it all straight back because I decide 'sod it' lets try win really big because I'm not going to lose sleep or get angry when I lose it, as I can afford to do it.

If I wanted to self exclude myself from a Casino I'd quite simply NOT VISIT said casino off my own back and without a second thought, anyone who needs to self exclude from any site should seriously consider the reasons why they need to do so and stop deluding yourself into thinking its because of anything other than a gambling problem.

To the initial poster of this thread, I'd suggest you seriously consider seeking help, so far in this thread you have 'self excluded' from a gambling website, then proceeded to attempt redeposit onto this site, I have no doubt you were well aware you were self excluded when you did but have somehow convinced yourself the casino are to blame and have acted terribly even considering this request, probably as a result of the anger you no doubt felt when they made you think about your reasons for self excluding in the first place, you also lied about the full correspondence you had with them.

Sorry if this is a harsh first post but some people need to be told how idiotic and deluded they sound for their own good.

Love the forums here guys a wealth of information