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Slotocash great except for VIP issues

Discussion in 'Online Casinos' started by CANADAMAN99, Jul 2, 2017.

    Jul 2, 2017
  1. CANADAMAN99

    CANADAMAN99 Full Member

    Occupation:
    Sales
    Location:
    Canada
    Hi everyone, I play solely at slotocash and I play often. I have loyalty played there for 6 years or so, probably depositing no less than $400 a month for that whole time. I like playing there and win enough to make it fun. Because of my loyalty and amount spent I was put into the VIP program. This is all well and good until about 6 months ago.

    I had a really long losing streak and finally won something. Once my withdrawal was approved, my VIP status was immediately removed. It didn't bother me then because I had won something. I contacted support and asked why after all these years and countless amounts of deposits, why had my VIP status been taken.

    I was told I needed to deposit more and claim less coupons. However, this doesn't quite make sense to me. Nothing has changed in my gameplay over this past couple years yet I was VIP for years playing the same way. My question is this, am I right to believe that slotocash has a VIP program that is solely for losing customers? I've spent a fortune there over the years, I completely think that they removed my VIP status because of a win.

    Anyone else?
     
  2. Jul 2, 2017
  3. interlog

    interlog Senior Member MM webmeister

    Occupation:
    Manager
    Location:
    London
    It is usually the opposite. VIP managers look after winning players so that they continue playing and spunk back the winnings.
     
  4. Jul 2, 2017
  5. CANADAMAN99

    CANADAMAN99 Full Member

    Occupation:
    Sales
    Location:
    Canada
    That's what I don't understand, I always thought casinos took are of winners especially. I guess not sloto.
     

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