Rushmore Casino Payment...still waiting

[magrilli]

two moths to get 50 usd.....

With new casinos I play a little amount and cashin small amounts to see how they act.....
avoid this group...i waited for two months to get 50 usd....for a bigger amoun i am sure i will be still waiting for....
ciaoooooooooooo
magrilli

 

[canslots]

Tara Murdoch

As a few other posters mentioned... Tara Murdoch is likely a name used between multiple staff at Rushmore... Don't get pissed off with the individual... get pissed off with the casino...

I just worked with an online casino for 2 months and when I started I had to chat with one of the account managers daily... I would email her questions if she had left for the day... I would get responses from who I thought was her.

After a week I asked her if she works 24 hours/day as she always seems to be online... She laughed and said there are multiple people using that account... She said because people contact them from all countries and the 'manager' needs to be available for all time zones...

Also, the processors seem to be the excuse of most online casinos.. It's the casino that you dealt with when depositing funds... but now you want to withdraw, the casino wants to 'pass the buck'.... good for you for being persistent

J

 

[Balthazar]

After a week I asked her if she works 24 hours/day as she always seems to be online... She laughed and said there are multiple people using that account

Most of the names when you're dealing with casinos are made up. Hell, this is an industry where the owners are hiding under false identities, so we shouldn't expect that all those CSR's with generic names are actually using their real names.

 

[nikkidog]

Rushmore

I also still play the free tourneys . On 7/2/2102 I came in first place and won 2,400.00. I had to do 2 withdrawals, the first for 2,000.00 and the second for 400.00. By August 8th I had received all my winnings. Not that fast , but at least I was paid, with no excuses. I used the PayMyCard option, which they tell you may take up to 5 days, but I received both withdrawals in 2 days.

 

[Lucky1]

BELIVE ME!!!!!

I am new here, and oh so frustrated.....I am yet another victim of Rushmore Casino's lies ! Won $1750 on April 15, 2012 approved on April 21, 2012. I have had EVERY excuse given to me. Even the Chat people don't want to talk to me now, (are there any honest people employed by Rushmore Casino ???) Tara Murdock keeps asking me to be patient...really ??? I have tried to be....but it has been 3 months of nothing but different time frames as to when I can expect my money. I am now emailing her two to three times a day....mostly copying and pasting different negative things that mirror my situation that I am finding all over the internet. Will pestering them day after day do anything to help get my winnings ? Yesterday she emailed me and said she sent an email to the processor to trace my wire. I replied...yes...I knew you would send that email to me, and the next email you will send will contain a bogus wire number and then the next email will be that Bank of America has seized my wire. Pretty sure I won't get another email reply from her. Any suggestions ?

In my experience with them i honestly get to be patient to get my money which i did. I think the more you complain the longer they will take to pay you!!!! So hope you do get payed, with them everyone is in the same boat and i would suggest you play at accredited casinos by casinomeister. Hang in there!!!!!

 

[Tirilej]

In my experience with them i honestly get to be patient to get my money which i did. I think the more you complain the longer they will take to pay you!!!! So hope you do get payed, with them everyone is in the same boat and i would suggest you play at accredited casinos by casinomeister. Hang in there!!!!!

Lucky1, if you had bothered to read the whole thread you would have known that the OP was paid a while ago. If it had anything to do with her complaining I don't know, but neither do you

 

[rena35]

Lucky1, if you had bothered to read the whole thread you would have known that the OP was paid a while ago. If it had anything to do with her complaining I don't know, but neither do you

good she was paid

 

[sockmonkey]

good she was paid

Very happy to see people are being paid by Rushmore !! I have been busy taking care of a very sick husband over the past few weeks, we were able to fly to Vegas to see our son get married, and are now back home in Dallas Texas, and back to life dealing with both kidneys full of kidney stones. Poor hubby......hope to get him healthy soon !!

 

[X-Raided]

Very happy to see people are being paid by Rushmore !! I have been busy taking care of a very sick husband over the past few weeks, we were able to fly to Vegas to see our son get married, and are now back home in Dallas Texas, and back to life dealing with both kidneys full of kidney stones. Poor hubby......hope to get him healthy soon !!

Nifty, do you have anything to say to sockmonkey or anyone else you deflated telling them
to "just give up" and that they will "never receive their winnings"? Perhaps an apology?

 

[Nifty29]

Nifty, do you have anything to say to sockmonkey or anyone else you deflated telling them
to "just give up" and that they will "never receive their winnings"? Perhaps an apology?

The average time for wire transfers seems to be 4-6 months.

Sockmonkey was paid in 4.5 months.

If you think that the 140th email did the trick, then you're kidding yourself. SM was paid when their turn came and all those emails and chats obviously made no difference. If the payment came in 4-6 weeks.....well maybe.....but this was par for the course.

I DID say it was a waste of time, and nothing has surfaced to make me think otherwise.

I DID NOT say they will never get paid. I told them to write it off and be happy if they get it....big difference. Do I get an apology now?

I'm curious as to why you singled me out when a half dozen others either said the same thing or agreed with me.

You'll excuse me for not replying in bold, but i don't consider my opinion more important than anyone else's.

 

[chuchu59]

In my experience with them i honestly get to be patient to get my money which i did. I think the more you complain the longer they will take to pay you!!!! So hope you do get payed, with them everyone is in the same boat and i would suggest you play at accredited casinos by casinomeister. Hang in there!!!!!

Personally I dont believe this. Of course they dont want you to complain but if you do either they pay you quicker to diffuse the negative publicity generated from it or they simply pay you according to their schedule(if they have any). I dont think they will take revenge and pay you slower just for complaining. I do hope everyone who are owed money by Rushmore are paid though but the recent silence does not necessarily mean their financial are solved. Players beware!

 

[X-Raided]

I'm curious as to why you singled me out when a half dozen others either said the same thing or agreed with me.

Your the man, Nifty. Always a big fan of your posts. Just wanted to see if your ego would
allow you to say, "Congrats SockMonkey, sorry for discouraging you."

I did single you out based on the fact that you had the most posts concerning the subject and
each one of those posts IMO was a little discouraging towards the OP. No hard feelings, your
still one of my favs!

(My other favorite ex-poster of course being NashVegas)

 

[Nifty29]

Your the man, Nifty. Always a big fan of your posts. Just wanted to see if your ego would
allow you to say, "Congrats SockMonkey, sorry for discouraging you."

I did single you out based on the fact that you had the most posts concerning the subject and
each one of those posts IMO was a little discouraging towards the OP. No hard feelings, your
still one of my favs!

(My other favorite ex-poster of course being NashVegas)

It's all good.

To be fair, if you read my other replies to Sm, I was very sympathetic of their plight and I thought it was obvious that I'm happy she was paid.

I guess one could view my comments as "discouraging", but I was actually trying to save them lots of time and stress as I didn't believe (and still don't) it would make an ounce of difference in regards to the waiting game. I wasn't at any time trying to be an ass (yes even I take a break sometimes lol)

So, I sincerely say "Congrats on getting your money Sockmonkey"

Nash was the kind of guy you could learn a lot from by reading between the lines. He didn't deem it necessary to use 1000 words in every post to get his point across either. The problem was that he became disrespectful of his hosts too often, and once took advantage of some good people here (not financially btw) by exploiting a forum glitch which left a bad impression for many including myself. He would be the kind of person whose blog I would read regularly.....he just doesn't seem cut out for the social aspects of a forum, which are very important.

 

[vinylweatherman]

What we REALLY need to discourage is the belief that now a few people have been paid we can start depositing again at Rushmore. Time and time again, this has been proved WRONG, and when it has not turned out to be wrong, it has been VERY wrong.

These people may have gotten paid because a while back Rushmore came back here with a new rep who tried to spin us the story that the whole thing was a one off short term issue, which it has been the innumerable times it has occurred in the past Maybe they managed to suck in a few deposits, enough to pay a couple of the loudest complainers, before they got called out on the BS again.

It'll happen again, and before Christmas, another "one off temporary issue delaying payments by a couple of weeks".