Rule 1.17 - Exploiting Your Membership

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
1.17 - Exploiting Your Membership. Do not threaten casino operations with blackmail. Mentioning that you are a member is fine, but don't try to instill fear in a casino operation by threatening to post bad reviews or roguing them. Leave the roguing to Casinomeister - it's tricky business and not for amateurs.
https://www.casinomeister.com/forums/help/

Using your membership as leverage against casino operations has always been frowned upon, but we've had to spell this out in our rules.

Please don't do this - besides being totally uncool, it makes our membership appear to be a bunch of blackmailing problem children. Thank you for your compliance. :thumbsup:
 

rainmaker

I'm not a penguin
Joined
Dec 28, 2010
Location
-
Without mentioning that we are members, how the f*** shall we get our money we are entitled to :p ?

Just kidding. To use the Casinomeister membership in the way you describes, are almost as bad as being a rouge casino. Such behavior damages the reputation of the forum.
 

Diane

Dormant account
Joined
Dec 20, 2009
Location
WI
https://www.casinomeister.com/forums/help/

Using your membership as leverage against casino operations has always been frowned upon, but we've had to spell this out in our rules.

Please don't do this - besides being totally uncool, it makes our membership appear to be a bunch of blackmailing problem children. Thank you for your compliance. :thumbsup:

Bryan --
Something specific that prompted you to bring up this reminder on protocol and expectations?
Diane
 

maxd

Complaints (PAB) Manager
Staff member
Joined
Jan 20, 2004
Location
Saltirelandia
Something specific that prompted you to bring up this reminder ....

FWIW, I see a fair amount of it from the PAB side of things, increasingly so it seems. Personally I'm happy to see this spelled out in the Forum Rules. :thumbsup:
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
Bryan --
Something specific that prompted you to bring up this reminder on protocol and expectations?
Diane

Like Max said, we get this a lot in the complaints arena. And we had a member recently telling a casino that I told her to write a review about them, and that they would not like to be in the rogue pit. She didn't get the bonus she was hoping for :rolleyes:
 

bryand

Beach Bum
Joined
Jan 9, 2008
Location
Just Across the Hudson River
https://www.casinomeister.com/forums/help/

Using your membership as leverage against casino operations has always been frowned upon, but we've had to spell this out in our rules.

Please don't do this - besides being totally uncool, it makes our membership appear to be a bunch of blackmailing problem children. Thank you for your compliance. :thumbsup:

Ok, so did I break any rules by telling a casino that I AM Bryan Bailey and that I OWN Casinomeister.com? :p
 

Webzcas

Winter is Coming!
Joined
Mar 31, 2005
Location
Block S25, South Stand, Ashton Gate, BS3
Ok, so did I break any rules by telling a casino that I AM Bryan Bailey and that I OWN Casinomeister.com? :p

As a webmaster it is actually quite handy in dealing with affiliate programs who want to get on your site or sites to come out with the line:

" Are you accredited on Casinomeister? "

It means Bryan ends up getting hassled instead. :D
 

Nate

Paleo Meister (means really, really old)
webmeister
CAG
Joined
Feb 14, 2007
Location
Cyberspace
We should try to resolve things amicably before attempting to post of issues.

Blackmailing is NOT the way to go. I noted yesterday that some of the Rogue Casinos are also part of this Blackmailing stable....

'If you post a complaint, we will not deal with you further'... No rewards for correct guesses on which Group this is :p

Nate
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
...

'If you post a complaint, we will not deal with you further'... No rewards for correct guesses on which Group this is :p

If any members are dealt with this way, they need to let me know asap via PM or email. That's a fast track to the rogue pit. And if they are pitified already - then this is something I need to know in case the casino wants to go on probation.
 

Nate

Paleo Meister (means really, really old)
webmeister
CAG
Joined
Feb 14, 2007
Location
Cyberspace
If any members are dealt with this way, they need to let me know asap via PM or email. That's a fast track to the rogue pit. And if they are pitified already - then this is something I need to know in case the casino wants to go on probation.

You already took care of that... They are in the Rogue Pit - Where they Belong.

I seriously doubt you will be considering putting the Virtual Group on probation?:p

Nate
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
You already took care of that... They are in the Rogue Pit - Where they Belong.

I seriously doubt you will be considering putting the Virtual Group on probation?:p

Nate
Virtual Casino group or not (Gambling Wages) - this is serious. Gambling Wages haven't had hardly a complaint for an entire year, so what's to stop them from requesting a review? They know I have dealt with them fairly in the past. But if they - or any casino group for that matter - are stifling player complaints with implied or explicit threats, then I need to know about this ASAP.

Players need to forward me chat logs or emails with these comments.
 

Nate

Paleo Meister (means really, really old)
webmeister
CAG
Joined
Feb 14, 2007
Location
Cyberspace
Virtual Casino group or not (Gambling Wages) - this is serious. Gambling Wages haven't had hardly a complaint for an entire year, so what's to stop them from requesting a review? They know I have dealt with them fairly in the past. But if they - or any casino group for that matter - are stifling player complaints with implied or explicit threats, then I need to know about this ASAP.

Players need to forward me chat logs or emails with these comments.

Although its not in relation to me, I have PM'ed the details to you. Its interesting what stance was actually taken against a player.

Nate
 

maxd

Complaints (PAB) Manager
Staff member
Joined
Jan 20, 2004
Location
Saltirelandia
If any members are dealt with this way, they need to let me know asap via PM or email. That's a fast track to the rogue pit. And if they are pitified already - then this is something I need to know in case the casino wants to go on probation.

I've very happy to see that Bryan has made his position on this clear and players should take it very seriously.

I've been in the unfortunate position of having worked on a PAB for weeks only to have the player retract everything because the casino is blackmailing them to not talk to us under the threat of not being paid. This galls me to no end but it is a comfort to know they could roast for it in the end.

It's all up to the player though, if they don't speak out then the skullduggery goes unchecked.
 

petro

Dormant account, per user request
PABaccred
PABnoaccred2
Joined
Nov 28, 2010
Location
Narnia
But posting a problem and asking for help from a casino representative is still okay, right?
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
But posting a problem and asking for help from a casino representative is still okay, right?
Obviously yes.

What we are up against are players who bully customer service persons into doing things they wouldn't necessarily do. It's intimidating and abusive. Some casinos are absolutely paranoid about getting slammed here whether it's justified or not.

The way customer service reps should handle this is just to simply say, "Go ahead, post your feelings." and not cave to threats.
 
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